Insurance Home Health
Resume:
*** */* ********* ****** Columbia, Mississippi, **429 601-***-**** *************@*****.***
Vickie Rials
Columbia, Mississippi, 39429
*************@*****.***
WORK EXPERIENCE
LOOKS GREAT SERVICES, Columbia, MS
Housekeeper, Sep 2014 – Present
Carry linens, towels, toilet items, and cleaning supplies. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Dust and polish furniture and equipment.
Wash dishes and clean kitchens, cooking utensils, and silverware. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Sweep, scrub, or polish floors, using brooms, mops. FOREST GENERAL HOSPITAL HOME HEALTH AGENCY, Hattiesburg, MS Data Specialist, Jan 2012 – Feb 2013
Billing insurance companies, Posting payment from the insurances. Taking phone calls from customers about their balances due. Filling in for receptionist and answering phones. All other duties pertaining to clerical duties
Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations. Locate and correct data entry errors, or report them to supervisors. Maintain logs of activities and completed work.
Select materials needed to complete work assignments. Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Review files, records, and other documents to obtain information to respond to requests. Deliver messages and run errands.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. Complete and mail bills, contracts, policies, invoices, or checks. MARION GENERAL HOSPITAL HOME HEALTH AGNECY, Columbia, MS Insurance Coordinator, Mar 1998 – Dec 2011
Hear and resolve complaints from customers or the public. 803 1/2 Lafayette Street Columbia, Mississippi, 39429 601-***-**** *************@*****.*** File and maintain records.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Analyze data to determine answers to questions from customers or members of the public. Keep a current record of staff members' whereabouts and availability. Answer telephones and direct calls to appropriate staff. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Complete insurance or other claim forms.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Maintain medical records, technical library, or correspondence files. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Process claims within designated authority level.
Maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis.
Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Advise customers of necessary actions and strategies for debt repayment. Persuade customers to pay amounts due on account balances, or to set up payment options. Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Receive payments and post amounts paid to customer accounts. EDUCATION
Columbia High School, Columbia, MS
High School Diploma, May 1975
ADDITIONAL SKILLS
Microsoft works, Excel, Word, acessed other software and willing to learn about any other software
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