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Customer Service Administrative Assistant

Location:
Miami, FL
Posted:
May 07, 2017

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Resume:

Yassannah Fernandez

Miami, Fl. *****

Cell 786-***-****

Summary:

Proactive dedicated, and results-oriented Professional recognized as a team player, with excellent planning, organization and interpersonal communication skills. Work Experience:

12/2013-12/2016 Diagnostic Center for Women Miami, Florida Administrative Accounting

*Responsibilities include posting checks and credit card payments for all three centers.

*Posting Insurance checks and disbursing monies accordingly to each line with procedure code.

*Entering patient in monthly payment plan. Calling patient for payment and adjusting accounts.

*Running reports for all three centers and settling credit card machine. Refunding patient when needed.

*Credit & Collections

*Payments, invoices, purchase orders, billing, accounts payable & receivables

* Customer service and assistance, phone and emails, managements 06/2013-12/2013 Latin Motors Miami, Florida

Administrative Assistant

*Responsible for all incoming calls and money from sales. Entering all deals into an excel spreadsheet.

*Giving sale personnel license plates for test drives. Transferring all incoming calls to different departments.

*Securing all checks and logging all payments into computer as well as salesman activity.

*Emailing close out to accounting department.

*Credit & Collections

*Good communication skills

*Filling

03/2002-2004

Administrative Assistant Cherry Medical Associates Elizabeth NJ

*Entering collection information to database.

*Customer service and assistance, phone and emails, managements

*Preparing all past due accounts for arbitration.

*Dealt with Attorneys and Nurse case managers on patient records.

* Billing/Accounts payable and receivable

*Assisted all patients on billing questions

Skills: Microsoft Word, Outlook, Excel, Strong organization skills, Accounts payable and receivables, Nerve conducting Technician Certified, Excellent with customer support services, Bilingual, fluent in both English and Spanish



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