Kendra Boyd

Boutte, LA *****

acz6nz@r.postjobfree.com - 985-***-****

To secure a position in management in order to apply valuable knowledge and skills, while continuing my professional development and pursuing advancement opportunities. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Key Holder/Sales Associate

Shoe Dept - Boutte, LA - September 2016 to October 2016 Supervised and coordinated the activities of workers engaged in one or more occupations. Interpreted company policies to workers and enforced safety regulations. Suggested changes in working conditions and use of equipment to increase efficiency of shop, department, and work crew.

Analyzed and resolved work problems and assisted workers in solving work problems. Successfully managed a 7-person team in running a retail operation. Trained new workers.

Conferred with other supervisors to coordinate activities of individual departments. Responsible for opening/closing of the store, bank deposits, paperwork, and unloading of truck. Performed activities of the workers supervised when needed. Customer Service Representative

American Cash Advance - Boutte, LA - April 2014 to July 2016 Deliver outstanding customer service by executing financial transactions in accordance with policies. Resolve account service issues and respond to customer inquiries promptly and effectively. Proactively educate customers on utilizing available products. Identify customer needs in order to effectively refer our products and services. Adhere to operations, including legal, corporate, and regulatory procedures to ensure safety and security. Drive efforts in the location to implement service that improves the overall customer experience. Support sales/service activities within the location Special Ed. Secretary

St. Charles Parish School Board - Luling, LA - May 2012 to April 2014 Proficient typing, word processing, and file maintenance skills Effective organizational, communication, and interpersonal skills Ability to use basic computer office software

Knowledge of special education laws and processes (or willing to learn) Performance Responsibilities:

Clerical duties such as typing, duplication and filing materials Maintain physical and computerized files for student records Maintain records of student referral, evaluation and ARD committee meetings Create student files and ensure completeness of records Assist in scheduling ARDs for the diagnosticians and therapists; distribute ARD notices Provide PEIMS/Medicaid information to appropriate personnel Enroll and withdraw students as necessary using special education and district software Assist with compliance requirements from state and federal laws Serve as receptionist for special education office Assist parents, students, and faculty with questions regarding special education Contact parents when appropriate

Cashier

Dollar General Corporations - Luling, LA - 2009 to 2010 Ensured that each customer receives outstanding service by providing a friendly environment, this includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service. Maintained an awareness of all promotions and advertisements. Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers. Communicate customer requests to management.

Entered all media from register into the tally program. Maintained orderly appearance of register area and supplies stocked.

Received ' Employee of the Month ' award in 2010.

Received 'Outstanding Service' award in 2010.

Assistant Manager in 2010

Southeastern Louisiana University - Hammond, LA - 2006 to 2008 Resident Assistant

Patrolled and maintained order in the dormitories. Created, enforced, and carried out rules. Helped freshman students with becoming acquainted to college life. Assisted parents and students in transitioning Cashier

Winn - Dixie - Luling, LA - 2003 to 2007

Served the public by checking and bagging their groceries. Assisted customers with carrying out groceries and locating items.

2001-2002 St. Charles Summer Camp Luling, LA

Assistant Counselor

Set up games and organized activities for the children to play while at the camp. Assisted Head Director with time managing and organizing the different group activities that we had for each day. Took a daily attendance of children who participated in the camp for two weeks. EDUCATION

BS of Criminal Justice in CRIMINAL JUSTICE

Southeastern Louisiana University - Hammond, LA

2005 to 2011

SKILLS

Skills Summary Writing/ Editing Skills * News writing * Reporting * Word Processing * Copy Editing * Drawing Design/ Layout * Photojournalism * Page Design * Graphic Design * Page Maker * Photo Shop * Illustrator * Quark Express * Free Hand Technology Skills include: Windows Operating Systems;Microsoft Word, Microsoft PowerPoint, Internet, Microsoft Access, Microsoft Excel, and Microsoft Works (10+ years) ADDITIONAL INFORMATION

I had an internship with Tangipahoa Crimestoppers from 2010 to 2011. In 2011, I was inducted into the National Society of Success amd Leadership in 2011.

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