Receptionist

Karen A. Almeida

* ********* *********, **** #*-*06, Methuen, MA 01844

978-***-**** Home 978-***-**** Cellphone

*************@*******.***

Summary:

Administrative professional with extensive experience providing support to multiple departments, including Human Resources, Marketing, Engineering and Customer Service within medium and large companies. Technical skills include Microsoft Office, Excel, Logistics (Accounting) and ABRA (Human Resources) software.

Experience:

ZETA GLOBAL INTERNATIONAL, Burlington, MA 2013-2016

(through The Millenium Group)

Receptionist and Telephone Operator

Greeted visitors

Ordered office supplies, snacks and beverages on a weekly basis

Helped vendors including those related to supply and food delivery,

office equipment, cleaning and facilities

Coordinated catering for departmental lunches and meetings

Monitored package pick-up

Updated employee seat assignments

Made sure all employee extensions and contact information was current

Received, tracked and distributed all USPS, UPS and FedEx mail

Received employee paychecks and distributed

Sent out all shipping invoices for payment

PARKER HANNIFIN CORPORATION, Woburn, MA 2012-2013

Receptionist and Telephone Operator

Greeted and assisted all guests and employees

Answered and transferred incoming calls from all over the United States and the World

Maintained guest sign-in log and guest badges

Answered, assisted logged and distributed IT Helpdesk calls to the appropriate technicians

Prepared all outgoing mail and packages

Received, identified and promptly distributed incoming US mail and courier packages

Scanned and inputted all Accounts Payable invoices into the Accounting database

Worked on projects for various departments

INTERSTATE ELECTICAL SERVICES CORPORATION, Billerica, MA 2007-2012

Human Resources Assistant and Receptionist

Welcomed visitors and operated high volume Mitel telephone system, directing calls in a timely manner to appropriate personnel

Coordinated annual First Aid and CPR training programs for electricians and apprentices at the Massachusetts, Rhode Island, New Hampshire and Connecticut facilities to ensure compliance with OSHA regulations and smooth running of programs; scheduled the trainer; wrote and distributed notices and placed reminder calls, ensuring 100% attendance

Updated Safety Books used for weekly safety meetings held in conjunction with OSHA regulations at all work sites company-wide

Managed WB Mason account for office supplies; ordered and distributed supplies and maintained record of inventory

Ordered uniforms for electricians and apprentices; maintained records using Logistics (Accounting) and ABRA (Human Resources) software

Processed job applications for Human Resources and maintained accurate log of applicants; assembled “new hire” packages for those selected for employment

Updated hardcopy records of employees 401k allocations and beneficiaries

Monitored Department of Motor Vehicles records on all employees driving company vehicles

EDUCATION:

BOSTON STATE COLLEGE, Boston, MA

Bachelor of Science in Business Management

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