GINA HARDY
*** ****** ******, ********, ** ***** H: 901-***-**** acz636@r.postjobfree.com
PROFESSIONAL SUMMARY
Creative Senior Account Manager dedicated to developing unique employee orientation and training programs that
will generate a loyal and knowledgeable staff.
Managed 475 employees with 5 direct reports and reduced Turnover YOY
Developed and Managed safety Programs and reduced accidents/injuries YOY
Improved associate morale by engaging in associate activities
Met the headcount requirement in advance of deadline
Manage Budget
Payroll
.
SKILLS
Team building FMLA comprehension
Employee recruitment Project management
Termination procedures ADP Workforce Now
New employee orientations Compensation and benefits
MS Office proficient Business mediation
Trained in FMLA/ADA/EEO/WC Highly organized
In-depth knowledge of HR Compliance Time management
Employment laws and practices Safety training
Job fairs planning Pre-screening candidates
Human resources policies
WORK HISTORY
Senior Account Manager, 09/2009 to 01/2017
Staff Management – 3820 Micro Drive
Built a comprehensive employee recruiting strategy.
Conducted employment verifications and investigations.
Facilitated the criminal background check process for new hires.
Managed all aspects of leave administration, including employee notifications and vendor management,
disability programs and health benefits.
Audited workplace, employee and management policies and procedures.
Developed innovative new-employee orientation programs, including safety training.
Established and monitored employee pay scales.
Conducted job analysis and job evaluations, resulting in quality job specifications.
Developed company personnel policies, standard operating procedures and employee handbooks.
Developed and facilitated all new-hire orientations.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
Managed the employee rewards programs.
Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS
database.
Shadowed employees to determine an accurate description of the duties and skills required for each position.
Processed unemployment claims and acted as the company representative at unemployment hearings.
Accounts Payable/Receivable, 04/2007 to 08/2009
Rushing Plumbig – 3728 Cherry Rd
Researched and resolved accounts payable discrepancies.
Posted receipts to appropriate general ledger accounts.
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial
balance account.
Monitored payments due from clients and promptly contacted clients with past due payments.
Reconciled vendor statements and handled payment complaints or discrepancies.
Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
Filed and addressed employee complaints in accordance with company policies and government regulations.
Manager, 03/2004 to 04/2007
PJs Bar and Grille – Memphis, Tn
Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Owner, 06/1998 to 01/2004
Maries Cleaners – Bartlett, Tn
Managed business finances, including paying vendors and suppliers for products services rendered.
Monitored employee work and developed improvement plans.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
EDUCATION
High School Diploma: 1988
Central High School - 306 S. Bellevue Blvd
ADDITIONAL INFORMATION
National Safety Committee with Staff Management over 17 sites
Safety Committee with Client Ingram Micro