Rheanna White

**** ******** ******* *.* Calgary, AB 587-***-****

acz5xl@r.postjobfree.com

Summary of Qualifications:

** ***** ********** ** *** food service industry

Strong leadership qualities, I lead by example

Able to handle customer complaints quickly and efficiently

Excellent communication skills and very outgoing

Proven track record of maintaining customer relationships

Detail orientated, dedicated, and take pride in my work

Driven to achieve maximum results in customer service

Employment History:

Bootleggers, Manager/Server/Bartender/Key Holder

Responsible for balancing morning cash ie: server’s cash outs, inputting sales data, verifying and rebuilding VLT float, and servicing ATMs. I maintained the VLT section ensuring all clientele had their tickets cashed and any food or drinks brought to them in a timely fashion. I delegated and assisted staff in a high paced atmosphere.

Juliet's Castle Sports Lounge, General Manager

Sales were increased with marketing, promotions and new incentives. I was in charge of the entire establishment including training staff, ensuring customer service, food quality, cleanliness, VLT’s, entertainment, sports teams, accounting and so on.

Belgo Brasserie, Training Manager

Starting from only serving at lunch, I went to an opening supervisor position and eventually the single handed training manager.

I was responsible for training all staff coming into the Stampede and Christmas seasons.

Education and Certificates

Pro Serve (AGLC)

Reel Fax (AGLC)

Pro Tect Security Staff Training (AGLC)

Food Safe

Grade 12 French Immersion, Diploma, Bilingual Certificate (2000)

REFERENCES AVAILABLE UPON REQUEST

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