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Manager Customer Service

Location:
Oakland, CA
Posted:
May 05, 2017

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Resume:

DENISE MARTIN

**** **** ******

Oakland, CA *****

510-***-****

acz5wr@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

- Over 10 years cooking experience

- Computer literate, with strong knowledge of MS Office suite and POS

- Knowledgeable in cleaning and sanitation requirements

SKILLS AND EXPERIENCE

Cooking

- Prepared meals according to recipe for high-volume business

- Assisted with menu creation and implementation

- Inspected ingredients prior to preparation, ensuring quality of food

- Maintained consistency in food preparation and presentation

- Adhered to safe and proper food preparation guidelines and practices

Kitchen Management

- Maintained records and inventory of food, beverage, & liquor

- Assisted with payroll and staff records

- Quality checked prepared food prior to serving

- Ensured cleanliness and sanitation of food preparation areas

- Acted as liaison between vendors and business

Customer Service

- Assisted management with customer complaint resolution

- Interfaced with customers to ensure product satisfaction

- Provided product and service information to customers

WORK HISTORY

Stonebrae Country Club Hayward, CA 12/15-Present

Line Cook

Texas Road House Union City, CA 08/15-9/16

Line Cook

Intellisource at Zulily Mcarren, NV 09/13-01/14

Put away, Picker, packer, Receiver

Silver Strike Casino Silver Springs, NV 03/13-04-13

Line Cook

Castlewood Country Club Pleasanton, CA 04/10-05/11

Assistant Kitchen Manager

The Hills Swim & Tennis Club Oakland, CA 07/09-01/10

Assistant Kitchen Manager

Food For Thought Catering Concord, CA 08/08-07/09

Assistant Manager, Cook

Richmond Country Club Richmond, CA 03/04-01/08

Line Cook, Server, Bartender



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