Manager Project

To Whom It May Concern:

I am responding to the recent posting for the Sr. Technical Writer position.

Specifically, I have had the opportunity to lead integrated proposal teams on the planning, development, and delivery of RFPs and RFIs and SOWs. Most recently, at Planet Technologies a premier Microsoft NSI Partner, I was responsible for the creation and delivery of all proposals servicing Microsoft customers participating in their Software Assurance Program.

My skills are suited to a position that entails:

Technical writing and proposal development

Proposal lifecycle management

Team collaboration and delegation of writing assignments as well as document oversight

Budget and financial pricing aspects including cost analysis comparison

Timeline management to ensure milestones are completed in advance of deadlines

Focus on establishing appropriate tasks, processes/procedure allocation to commensurate with objectives

Quality assurance for accuracy and completeness

Timeline oversight and management to suit target objectives and deadlines

Quality assurance such as pre-submittal quality reviews

I place a high value on my ability to meet deadlines and to solve problems creatively while keeping focused on my customer’s needs as well as the company’s bottom line. I welcome the opportunity to discuss more about my aptitudes as they relate to your career opportunity.

Sincerely,

Elisabeth Seidlich

ELISABETH SEIDLICH Email: acz5uf@r.postjobfree.com Mobile: 410-***-****

PROFESSIONAL EXPERIENCE

Technical Writing and Proposal development with recent focus on Microsoft Enterprise Solutions Planning engagements and RFP response

Project Management of long and short term Government and Commercial projects

Marketing and Sales business development initiatives

Customer Care & Quality Assurance

Project Logistics and Staff Resource Scheduling and Coordination

CAREER HISTORY

Planet Technologies Germantown, MD August 2005 –December 2016

Program Manager & Project Manager

2015- December 2016

Managed Microsoft-Sponsored Enterprise Solutions Planning engagements for professional IT consulting engineering and development services teams. Responsibilities included: Creating statements of work, tracking funding sources, maintaining delivery of documentation to Microsoft and Planet business teams, updating CRM (customer relationship management), and communicating with Planet and Microsoft business teams on AR requests and program status.

2015 and Prior

Responsible for the coordination and execution of Planet’s State and Local Government & Education (SLGE) engagements predominantly in Northeast US and Southwest US:

Prepared statements of work for SLGE engagements across US and responded to RFPs as needed by Planet Executive team. Organized and prepared first RFP response and application for MD CATS (MD State Consulting and Technical Services contract) resulting in first win for Planet as approved vendor.

Supported Microsoft’s Program Initiatives by delivering core solutions and customized engagements across key enterprise technologies and products: O365 & Cloud Services engagements, Windows 7 Jumpstart, System’s Center Solutions Proof of Concept Engagements as well as all other Microsoft Partner Programs and Customer Enterprise Agreement offerings. SLGE market space which were not limited to: NY, NJ, FL, VA, GA, NC, SC, District of Columbia, DE, MD and PA, and TX. Over 600 clients supported since 2008.

Managed consulting and ongoing support engagements for customers engaged in various stages of product and support lifecycles for the following Microsoft Enterprise solutions: SCCM, SCSM, Active Directory, Exchange, O365, SharePoint, CRM. Key accounts supported since 2010 included: The University of Virginia, Delaware River Port Authority, City of Alexandria Virginia, State of California Pharmacies, Embry Riddle University, Loudoun County VA, State of FL K-12 Education, University of Maryland at College Park, NY Public Libraries, SC Department of Health and Human Services, MedImmune.

Worked with National Microsoft Account representatives to define market opportunities and conduct engagements for Microsoft Enterprise Programs in commercial, State and Local Government and education markets.

Lead and directed resource scheduling and staff optimization for SLGE team by planning weekly and monthly engagement schedules for all concurrent and future efforts based specifically on staff specializations (engineering and development services) and geographic parameters to ensure maximum billable hours retained. Reviewed project performance metrics (hours and staffing requirements) and provided budgeting, forecasting and reporting to Planet’s external and internal clients.

Accomplishments included: Successful migration of all mid-Atlantic and Southeast Microsoft Education customers to O365 services in 2013-2014, delivery of more Microsoft funded jumpstarts than any other participating US Partner, Microsoft Worldwide Win 7 Deployment Award recipient for period ending 6/30/12 FY 2011, SLGE Microsoft Partner of the Year Award (team awarded) multiple years since 2008.

HFD, L.L.C. Washington, DC 1999-2005

General Manager & Lead Project Manager

Directed all activities related to business development, project management, and corporate operations:

Managed key accounts and handled all project management activities related to projects for high profile biomedical science clientele: NIH National Institute for General Medical Sciences, Howard Hughes Medical Institute, Harvard University, American Academy for the Advancement of Science (AAAS), and World Resources Institute.

Architected, designed and developed client Web sites and applications including code development and graphics design, and hosting management by internal HFD servers and third party vendors. Designed e-commerce and online registration applications with reporting modules based on UI specifications and customer needs. Created specialized web publications and press releases for Nobel Prize winners on HHMI research staff.

Suggested business process improvements and enhanced HFD’s competitive market positioning by researching new technologies and industry practices in emerging web design field.

Managed all aspects of HFD's corporate finances and operations: cash flow analysis, accounts receivable, accounts payable, expense analysis, payroll and budgetary projections. Improved cash flow and profit margins by over 200% in first year as General Manager.

Defined and executed corporate marketing strategies including: product/service pricing, corporate identity and branding, marketing communications collateral, promotions, press relations and events planning.

Created Human Resources program for company funded health benefits, 401K, insurances and bonus/retention incentive plans.

InterCAP Graphics Systems (purchased by Micrografx in 1999) Annapolis, MD 1998 - 1999

Marketing Manager

Marketed industry-specialized, technical graphics software products and solutions to an international, Fortune 500 customer base in aerospace & aeronautics, manufacturing, commercial construction:

Developed and executed integrated marketing communications program with a special focus on Web and interactive media to support software sales and customer support.

Created, edited and coordinated production of all print marketing materials such as fact sheets, white papers, case studies, brochures, FAQs, tradeshow materials, and advertisements.

Formulated and executed detailed promotions strategies for product pricing, special offers, channel marketing and partner programs.

Collaborated with engineering and technical sales teams to create targeted product demos and to improve product training.

Established and maintained relationships with key VARs, partners and industry competitors.

Planned, managed and executed the complete redesign of the company's Web site.

Planned, organized and budgeted all seminars and events related to annual five day Software User Conference.

Phillips Publishing International, Inc. Potomac, MD 1996 - 1998

Marketing Associate

Coordinated direct mail marketing programs for emerging markets B to B division called Wireless Telecom publishing group:

Wrote and designed targeted direct mail programs for retention of customer base as well as to attract new market segments and associated customer groups.

Compiled product/service budgets and financial statements for executive management review.

Participated in launch of Wireless Today Web portal product by creating web content and print advertisements for trial subscriptions and promotional retention efforts; (First online subscription service within Philips Publishing International).

Tracked sales results and set parameters for new efforts. Used list performance software to manage and generate new target demographic customer profiles. Met regularly with subscription fulfillment and mail teams to suggest methods of improving high volume direct mail efforts to ensure cost effectiveness and meet US Post Office guidelines.

Led knowledge-share meetings with other marketing teams to allow for cross-pollination of product lines and to support corporate revenue goals.

Coordinated all aspects of Wireless team tradeshow representation and advertising placements. Attended regular trade events and maintained relations with industry groups such as CTIA, PCIA, and the CDMA group.

EDUCATION

University of Maryland, College Park

Completed and Graduated from University Honors Program 1992-1996

B.S., R.H. Smith School of Business, 1996 Cum Laude

AT&T Bell Laboratories Intern 1995

SKILLS & STRENGTHS

Microsoft desktop and business applications: Office, Word, Excel, Project CRM, O365/OneDrive

Adobe Acrobat Professional Suite

Adobe Photoshop

Web Design and HTML/JS coding

Aptitudes with understanding data mining, querying and SAS software

Quickbooks

ASSOCIATIONS & COMMUNITY OUTREACH

DC Web Women

Direct Marketing Association

Voices for Children

Bushy Park Elementary School Volunteer

Glenwood Middle School Volunteer

Boy Scouts of America – Den Mom

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