Customer Service Sales

CATHY HUNKLE

L Mirada, CA *****

Ph: 714-***-****

acz5p9@r.postjobfree.com

OBJECTIVE: Find a position that will utilize my administrative skills and office manager experience.

QUALIFICATION SUMMARY

25 years experience in administrative work, competent with Compliance Wire, CMX for SOP Documentation, JD Edwards, Microsoft Applications, Outlook, SharePoint, Lotus Notes, MS Word, Excel, PowerPoint, QuickBooks, Peachtree, Sage Business, Sales Genie & Goldmine.

Team player but work well with very little supervision. Good accounting skills, bookkeeping experience, sales support and general office skills. Results and detail oriented and take pride in providing a quality product and achieving timely accurate results.

PROFESSIONAL EXPERIENCE

Office Manager Responsibilities:

Create and prepare written correspondence & company policies, On Boarding.

Answer phones, type correspondence, schedule interviews, manage calendars and make reservations.

Set up and maintain files where all files were readily retrievable.

Obtaining, downloading and distributing all Sales Genie leads.

Excellent typing, Dictaphone and all office machine skills.

Hire and supervise piece worker staff.

Maintain excellent relationships with customers whether taking new orders or resolving problems with existing and past orders.

Responsible for complete shipping and receiving of all products.

Efficient with the Internet and UPS, USPS and Fed Ex programs for shipping product.

Monitor vendor invoices for accuracy of quantity received and account coding.

Purchase materials and office supplies considering production schedules, vendor delivery schedules, and cost effectiveness, including Domestic and Overseas shipments.

Bookkeeping & Organizing Responsibilities:

Maintain all bookkeeping records on QuickBooks Pro Multi-User, Peachtree & Sage Business Works including accounts payable and receivable, daily cash deposits, sales order entry, payroll, and bank reconciliations.

Successfully collect past due customer invoices in a timely manner.

Maintained and processed customer credit card accounts.

Strong ability to multi-task.

Marketing, PR, Sales

Sales marketing support experience, including ability to explain products, services and prices to potential and existing customers.

Strong verbal, written, and interpersonal communication skills.

Ability to place and monitor customer orders as well as tracking orders.

Wrote text and laid out brochures and fliers; coordinated printing.

Created and maintained price lists.

Developed and updated mailing list for product promotion.

Prepared and assembled customized marketing packets including cover letter, samples, flyers, price lists, & postage.

Prepared and shipped all products for Trade Shows.

Assisted in the Graphic Design department to coordinate and assemble presentations.

WORK HISTORY

July, 2012 to Present Compliance Wire Admin. (Full lifecycle testing, Helpmates / Nutrilite

certification, regulatory, quality systems and regulatory- Buena Park, CA

focused learning support for the Health Sciences Industries)

Jan. 2010 to June 2012 Compression Clerk/Office Supply & Uniform Ordering, Helpmates / Nutrilite

Enter Formula Data, Close, Reconciled and Buena Park, CA

Audit Formulas, Manufacturing Purchasing, On Boarding

April 2008 – Dec. 2009 Sales Team Asst. A/P A/R Little Lizzie’s Candy Co.

Invoicing/Posting Payments/Purchasing/ Thousand Palms, CA

Data Entry/Customer Service

Shipping Orders via USPS, UPS, FedEx

Order Entry/Bank Deposits/

Maintain Customer Accounts

April 2004 – Feb. 2008 A/P A/R Invoicing/Posting Payments/ Powerbilt Golf

Admin. Asst./Customer Service/Maintain & Thousand Palms, CA

Charge Credit Card Accounts/Order Entry

Ship Orders via USPS, UPS, FedEx

Aug. 1999 – April 2004 Office Manager/Bookkeeper/Administrative Dependable Gift & Candy, Inc.

Assistant/Purchasing/Customer Service/Shipping and Thousand Palms, CA

Receiving

Contact this candidate