Administrative Assistant

Tammi M. Ingerson

*** ********** **.

Moncks Corner, S.C. 29461

843-***-****

**********@*****.***

My goal is to continue giving the best service to others while maintaining the highest level of professionalism.

Education & Achievements:

1994: Graduated from La Sierra High School, Riverside, California.

2007: Kenneth Shuler School of Cosmetology & Nail Design; studied Nail Technology.

2007: Took and passed the S.C. Board of Cosmetology in Nail Technology.

2010-2011: Attended University of Phoenix online majoring in Psychology.

2017: Attended a Medical Administrative Assisting class and became certified.

Work Experiences:

2016-2017:

Zaxby’s

Summerville, SC 29483

Assistant Manager:

I managed the busiest Zaxby’s in the Charleston area.

I maintained food and labor cost below the required percentage.

I focused on company moral, integrity and installing leadership and hard working skills in the managers in training.

I provided excellent customer service too all our customers.

Once a week, I contributed to the manager’s meeting giving insight on how to improve sales, as well as incentive programs on how to motivate our employees on integrity, and hard work.

As a closing manager, I closed out all tills, balanced sales reports, calculated critical inventory, and made sure the work environment was ready for the next day.

2015- 2016:

Harris Teeter

Mt. Pleasant, S.C. 29466

Personal Shopper:

I shopped for customers who submitted online orders.

I put them in designated cabinets or coolers, and loaded them into the customer’s vehicle when they arrived.

Before doing this job, I was a produce clerk in the produce department, where I set up and maintained the salad bar and prepped the cut fruit for the day.

2014-2015:

Citrus Fresh Carpet Cleaning Inc.

Mt. Pleasant, S.C. 29466

Office Assistant:

I answered a multi line phone, scheduling appointment for the cleaning techs.

I was also responsible of the in house area rug cleaning department of the business. I would make sure the inspections were completed, updated the area rug inventory board providing with rug info.

I scheduled the delivery and or pick up the completed area rugs in the shop.

I collected the A/R for invoices on all completed in house and field related services.

2007-2013

I worked as a nail tech in salons in Columbia & Charleston. This resume can be requested

2004-2006:

Purse-N- Alize It.

Sumter, S.C.

Store Manager:

As the general manager of this location, I managed a small boutique containing novelty/ personalized items. I did most of the monogramming for this location.

I was responsible for interviewing, hiring and training all the newly hired employees.

I made the schedule, calculated labor and payroll. I balanced sales reports, prepared bank deposits

I placed in house inventory to the headquarter location in Florence, SC.

Monthly, I calculated in house inventory.

2003-2004:

H. Rubin Vision Center:

Sumter, S.C.

Optical Sales Associate:

Here, I made & confirmed the daily scheduled appointments while checking patients in.

I verified insurance.

Read lens Rx in the lensometer, and taking P.D. measurements.

I helped find the right frame for each patient.

At the end of the work day, I closed out all sales, preparing the bank deposits.

I organized the contact lens dispensing area, restocked, and ordered the replacement lenses for patients, working with the contact lens rep.

I educated our contact lens patients on the proper care of their contact lenses, by showing them how to put them in & take them out.

I traveled to a satellite location twice a week working with the Dr. and the Optician there. I opened and closed the office every Monday; working independently.

2001-2003:

Costco Wholesale:

Montclair, California

Front End Cashier/ Member Services:

Here I started in the food court, becoming the lead cashier for 6 months.

I transferred into the warehouse working the front entrance/exit doors assisting member with their service needs.

I later got transferred to the front end becoming a cashier/ cashier assistant.

I checked members out, restocked returned items back to the shelves, and organized areas that needed organizing.

1996-2001:

Hogi-Yogi Sandwich & Frozen Yogurt

LaVerne, California

General Manager

Here I was the general manager of a sandwich & frozen yogurt shop. I ran the store as if it was mine. The owner was an “absentee owner”, leaving me in charge of every aspect of running this business. I hired, trained and when needed, terminated a few (not many) employees.

I did the scheduling, calculated the payroll, ordered/ calculated the inventory, processed the sales reports, made the bank deposits. I faxed the sales reports and royalty reports to the headquarters in Utah. I faxed the payroll, sales reports to the accountant.

I worked side by side with the food distributors, as well as vendors.

I negotiated the local school lunch accounts and business lunch/ catering accounts.

But above all, I gave every one of my devoted and loyal customers who came to my store since the beginning with the highest level of customer service. I became very close friends with many of my customers, knowing them by name and what sandwich/yogurt they wanted as they’re walking in the door. Due to the declining economy, this business closed 2 months after the 9/11 attack in 2001. It was a very sad day for not only me and my staff, but for our loyal customers.

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