Manager

MaryJo Moore

Ability to create a great atmosphere and be an inspirational host - Newk's Eatery

Fayetteville, AR

************@*****.*** - 479-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Ability to create a great atmosphere and be an inspirational host Newk's Eatery - Rogers, AR - January 2015 to Present

-Rogers, AR

January 2015 to Present

Engaging Personality/ Energetic.

Managing a high-volume restaurant and improving all controllable costs thereby maximizing financial performance.

Passionate, responsible for effectively developing, managing and leading the restaurant team to provide excellent service.

Excellent Communicator.

Duties:

• Ensuring the highest of standards of food and beverage service.

• Keeping control of food and labor costs.

• Ensuring Health and Safety as well as hygiene procedures and standards are maintained.

• Having in-depth knowledge of all menus.

• Responsible for recruiting, training and development of staff.

• Dealing with and resolving customer complaints.

• Maximizing all business opportunities to drive sales.

• Ability to create a great atmosphere and be an inspirational host.

• Monitor sales and purchase orders.

Wait Staff

Penguin Eds - Fayetteville, AR - April 2010 to September 2013 Vacation home Cleaning Crew

HOLIDAY ISLAND RESORT - Holiday Island, AR - April 2007 to October 2010 Maintained 35 vacation rental homes to ensure the safety and comfort of our guests. The properties ranged from one bedroom

condos to nine bedroom mansions.

Duties:

• General housekeeping including changing bedding, sweeping, mopping, vacuuming, bathrooms and kitchens.

• Cleaned and maintained hot tubs paying close attention to chemical levels.

• Customer service.

Hairstylist/Cosmetologist

Thee Right Image - Colorado Springs, CO - March 2003 to May 2007 Executive Administrative Assistant

Guys Floor Service - Denver, CO - May 2000 to May 2003 Assisted the project manager of new home sales. Worked directly with home buyers selecting flooring options. Measured homes and ordered flooring. Scheduled installers. EDUCATION

Hospitality and Business

University of Arkansas

2010 to 2014

NW Arkansas Community College

2009 to 2010

SKILLS

CUSTOMER SERVICE (10+ years), RECEPTIONIST (1 year), RETAIL SALES (6 years), HEALTH AND SAFETY (2 years), COST CONTROL (3 years)

CERTIFICATIONS/LICENSES

ServSafe

January 2021

ADDITIONAL INFORMATION

Skills

Management (6 years), Customer Service (10+ years) KEY SKILLS AND COMPETENCIES

Strong motivational and influential people skills. Enthusiasm for creating delicious food and providing a great service.

An eye for detail and the ability to drive consistent brand standards.

Experience of managing people and driving business performance. Experience of organizing private functions including parties and events.

Caring and empathetic by nature.

Very observant with an eye for detail.

AREAS OF EXPERTISE:

Quality Control, Strategic Planning, Health and Safety, Cost Control Customer Focused, Marketing Activities, Customer Care, Catering, Commercial Awareness.

Contact this candidate