Test Cases Quality Assurance

Sushma Sudesh

Quality Assurance Analyst

Phone: 321-***-****(C)

acz5lm@r.postjobfree.com

Summary of Experience

• Over 5 years of experience in Software Quality Assurance (SQA) processes.

• Experience working on projects involving various Testing Methodologies like Waterfall, Agile/Iterative and V-Model.

• Involved in Manual, Automation, Functional and Performance, Web services testing.

• Practical experience with QC / HP ALM to develop Test plan, test cases, executing test cases in test lab, and creating and tracking defects in defect module.

• Knowledge with QTP/HP UFT to develop automation scripts in VB script and familiar with Parameterization, Check Points, Local Object Repository and Shared Object Repository

• Experience in data driven automation framework using QTP/HP UFT.

• Tested web services, XML, WSDL using SOAPUI tool.

• Working experience in full software development life cycle (SDLC) and software testing life cycle

(STLC).

• Created test cases based on the Business Requirement Documents and System Requirement Documents for different types of tests such as Functional, System, Integration, Regression, GUI, UAT, Security, Database, Smoke/Sanity and Usability.

• Monitored software process through entire software life cycle, reviewed requirements and test design documents.

• Experience with developing test plan, test cases and RTM (Requirement Traceability Matrix) for manual testing.

• Knowledge with HP Load runner – VUGen, Controller and Analysis tools for performance testing

(Non-Functional testing).

• Very good knowledge in writing SQL queries using TOAD and other tools available.

• Ability to learn and use new systems and processes.

• Excellent team player, problem solving skills and communication skills. Good interaction with developers, managers and project team members.

Technical Skills

Methodologies: SDLC, Waterfall, Agile

Operating Systems: Windows9x/NT/XP, Linux and UNIX Testing Tools: Quality Center, ALM, QTP/HP UFT, Load Runner, SoapUI Pro, Selenium, Version One

Defect Tracking Tool: Rational Clear Quest, Test Director, QC, ALM, Jira, Version One App. Languages: VB, SQL, HTML, Workflow Diagrams, and XML Databases: Oracle, MY SQL, MS Access

Microsoft Tools: MS word, PowerPoint, Excel

Browsers: Safari, Mozilla Firefox, Google Chrome and Internet explorer Wells Fargo, NC Aug’16 – Feb’17

Systems Quality Analyst

Project developed for Wells Fargo members and its business partners to ensure tracking, scheduling resourcing and execution of all Compute Platform Services (CPS) compliance, remediation and scheduled infrastructure maintenance releases.

Responsibilities:

• Involved in Manual testing, Functional testing, Regression testing and System testing.

• Performed Manual Testing to check the functionality of each module of the application and executed Test cases manually to verify the expected results.

• Participated in walkthroughs, User Request Review and technical reviews.

• Responsible for daily and weekly status reports showing the progress of the testing efforts.

• Created Test Cases based on the User Stories and Change Requests for Regression and System testing.

• Developed test scenarios with verification points for the test cases.

• Performed Exploratory testing of the different modules of the application and documented issues found.

• Collaborated with both onsite and off shore team members in script preparation, testing, defect tracking and status reporting.

• Identified issues within the applications and collaborated with development team to fix them.

• Reported bugs to developers using Quality Center Environment: Quality Center/HP ALM (Test Management Tool), MS Office – Word, Excel, Windows 8

Darden Restaurant Jun’16 – Jun’16

Orlando, FL

UAT Tester

Project Name: Olive Garden

Project is testing and validating new and existing features; and validating online orders on mobile apps. Responsibilities:

• Tested mobile applications across multiple platforms (iOS and Android) in multiple browsers.

• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.

• Collaborated with team members within the agile environment.

• Identified issues within the applications and collaborated with development team to fix them.

• Generated reports on daily basis for defect reports and execution status.

• Captured and tested all modifications to propose functional requirements.

• Designed, developed and implemented user acceptance testing protocols as the final phase of applications development.

• Met all project timelines and deadlines.

Environment: Quality Center/HP ALM, Windows 8, iOS, Android, IE, Mozilla Firefox, Chrome, Safari

Deloitte Consulting LLC, FL July’15 – May’16

Software Quality Assurance Analyst

Project Name: State Welfare Project

Project involved testing various scenarios of eligibility criteria for welfare assistance and verifying matching correspondence module.

Responsibilities:

• Participated in developing Test Plans, Test Scenarios and Test Cases based on business/functional requirements and technical specifications of the application.

• Served as a team member to execute the test cases and find the defects.

• Performed Functional testing, Regression testing, GUI Testing, Cross Browser testing and Exploratory testing.

• Conducted Functionality and Regression testing during various phases of the application in the Agile development environment.

• Analyzed Workflow business processes and tested them manually for accurate functionality.

• Captured and reported defects in Jira.

• Involved in End to End smoke testing for all the deployments.

• Worked on different modules of the application to review the various scenarios.

• Reviewed the Business Design Documents to identify discrepancies

• Attended Sprint plan meetings to review the requirements and provided feedback to BA

• Worked with development team to co-ordinate the build process, triage defects and overall defect Tracking

Environment: JAMA (Test Management Tool), Jira, Selenium, MS Office – Word, Excel, Windows 8

AT&T, FL Sep’14 – May’15

Quality Assurance Analyst

Project Name: Online Bill Payment & New Enhancements Project involves testing new features, upgrades, enhancements, production fixes, and validating online bill payments.

Responsibilities:

• Involved in Manual testing, Functional testing, User Acceptance Testing, Ad-hoc testing and Regression testing of the application and tested the billing functionality.

• Worked in the agile development environment with frequently changing requirements.

• Worked closely with developers and a variety of end users to ensure business requirement compatibility and satisfaction.

• Written test cases as per functional requirements and High Level Design documents.

• Developed Requirement Traceability Matrix using Quality Center.

• Involved in signing-off of the new enhancements to be implemented on the website without any bugs.

• Used Rational Clear Quest for tracking defects, enhancement requests and assess the real status of project throughout the life cycle.

• Performed Smoke Testing, Security Testing, GUI Testing and UAT Testing

• Participated in weekly meetings with management team and walkthroughs.

• Data Driven Testing using parameterization in Quick Test Professional (QTP) to test the application with different sets of data.

• Coordinated with developers to fix the bugs and conducted functional (positive and negative), and integration testing.

• Interacted with performance testing team to provide the functionality of application to help them build performance test plan.

• Involved in web services testing using SOAPUI.

• Generated reports on testing status, defect status for management and team meetings. Environment: Quality Center/HP ALM, Rational Clear Quest, MS Office, Unix/Linux, SoapUI

Wells Fargo, Des Moines, IA Feb’14 - July’14

Quality Assurance Analyst

Project Name: Online mortgage loan application

This project is developed to process the mortgage application for residential and commercial customers. Responsibilities:

• Involved in Manual Testing, Smoke Testing, Usability Testing and Functional Testing in Agile testing environment.

• End to End Testing, Regression Testing and User Acceptance Testing.

• Reviewed business/functional requirements and technical specifications of the application and developed Test Plans, Test Scenarios and Test Cases.

• Involved in gathering Test Data according to the requirements.

• Executed VB scripts to perform Functional and Regression testing.

• Analyzed business requirements to design Test Plan, Test Objectives and Test strategies in Test environment.

• Developed Requirement Traceability Matrix (RTM) to trace requirements during QA Testing phases.

• Constantly verified Requirement Traceability Matrix to make sure each and every functional requirement is met.

• Upgrade knowledge of existing products, operations or systems by attending training programs.

• Responsible to write the Test Cases and to execute the same in Quality Center /ALM - Test Lab.

• Defect tracking and reporting using QC

• Interacted with Business Analysts and Developers for deferred defects.

• Executed automation test scripts developed in QTP / ALM validated results.

• Worked with automation team to identify regression test cases. Environment: Windows, Quality Center / ALM, SQL, QTP / HP UFT, Load Runner, XML, Web Services,

United Health Care, Atlanta, GA March’13 – Dec’13

Testing Analyst

Project Name: Manage My Patient

This project involved testing and analyzing Patient Module, Admin Module, Doctor Module and Insurance Provider Module

Responsibilities:

• Wrote Test cases and Test Scripts for Manual Testing.

• Developed base line scripts for testing the future releases of the application using Version One.

• Conducted Functionality and Regression testing during various phases of the application.

• Analyzed Business and Software Requirement Specification documents.

• Designed back-end Testing Process by analyzing Physical Data model, and distributed the Entity Model Report to the team.

• Designed test data using Test Files, Stored Procedures, and SQL queries.

• Customized Team Track for Defect Tracking.

• Created data driven tests for testing the application with positive and negative values.

• Established quality standards to verify & validate assigned software products components, or functional sets throughout their development iterations. Environment: Windows NT, Oracle, Quality Center, Version One, XML, SQL Obor Digital, Orlando, FL Jun’12 – Jan’13

Quality Assurance Analyst

Responsibilities:

• Involved in Manual testing, Functional testing, Regression testing, Back-end testing and System testing.

• Manually tested each and every module of the application and verified against expected results.

• Created bug reports using Quality Center to be reviewed by the QA Manager and development team.

• Defects were tracked, reviewed and analyzed using Quality Center.

• Manually tested the application for IE, Firefox, and Safari browsers.

• Participated in walkthroughs, User Request Review and technical reviews.

• Responsible for day to day and weekly status reports showing the progress of the testing efforts.

• Used SQL queries to perform database testing, validated tests by cross checking the data.

• Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user defined functions.

Environment: SQL, VB Net3.5 HTML, XML, Quality Center, MS Office, QTP/HP UFT, Rational Clear Quest, SoapUI, Windows200x/XP

Capital One, Richmond, VA April’11 – May’12

Quality Assurance Analyst

Environment: Quality Center, SQL, JAVA, HTML, XML, Rational Clear Quest, Rational Requisite Pro, Windows 2002/XP, Linux

Responsibilities:

• Created Test Cases as per Test Scenarios for Unit, Regression, Integration, Backend, System, Positive and Negative testing.

• Formulated detailed Test Plan after analyzing business requirements and design documents.

• Involved in designing and maintaining the Requirements Traceability Matrix for manual testing.

• Wrote SQL queries to extract data from Tables.

• Used Rational Requisite Pro to write and maintain requirements, and also used for finding, documenting, organizing, and tracking requirements.

• Performed GUI testing, and functionality testing for Front-end screens.

• Involved in executing UNIX/LINUX commands.

• Involved in Browser compatibility testing.

• Validated WSDL file for web services

Education:

Diploma in Computer Science from NIIT

Bachelor Degree in Science

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