Human Resources Resource

O’Juan D. Edwards, M.A.

**** ****** ******* ***. #*** • Hyattsville, Maryland • 20782 • Phone: 313-***-**** Email: acz5l3@r.postjobfree.com

HUMAN RESOURCES MANAGER

Successful 7+ year background in Human Resource Management with areas of expertise in Talent Acquisition & Training, Budget Planning, Contract Negotiations, Process Improvement, HRIS/Payroll Processing, Employee Relations, Staff Development, Employee Safety/Wellness, Benefits & Compensation, HR Compliance, OSHA Management, and Conflict Resolution.

ACADEMIC EDUCATION & HONORS

Certified Senior Professional in Human Resources (SPHR), anticipated May 2017, Human Resource Certification Institute (HRCI) Alexandria, VA 22314 Master of Arts (M.A.), May 2008, Michigan State University (MSU). Major: Higher Education and Student Affairs Administration, East Lansing, MI 48824

Study Abroad Experience, May 2007, Bowling Green State University (BGSU). 2007 United Kingdom Study Tour: Guest Student from Michigan State University/Independent Study, Bowling Green, OH 43403 Bachelor of Science (B.S.), June 2006, Oakland University (OU). Major: Human Resource Development with double minors in Labor & Work/Communication, Rochester, MI 48309 Graduate Certificate, April 2012, University of Maryland University College (UMUC). Major: Human Resource Management, Upper Marlboro, MD 20774

PROFESSIONAL EXPERIENCE

University of Maryland College Park, College Park, Maryland HUMAN RESOURCES MANAGER (08/2008 – Present)

Direct all aspects of payroll and HR functions for the Office of the Bursar and the Office of Student Financial Aid for 140 employees. Upgraded ADP payroll program adding HR Profile, an HRIS module, containing HR information such as benefits, disability and FMLA, compensation and performance management, new hire documentation, training skills etc., enabling HR to better manage and retrieve employee information. Collaborate with senior management to streamline processes, rewrite job descriptions and evaluate job classifications to assess pay rates against market survey data; developed new salary structure and implemented industry specific best practices benchmarking program as catalyst for reorganization.

§ Supervise, evaluate and train staff secretary

§ Collaborate with senior management to streamline processes, rewrite job descriptions and evaluate job classifications to assess pay rates against market survey data

§ Design develop and implement training procedure manuals and course materials such as handouts and visual materials, present training and development programs for newly hired and existing employees and recommend training modules and programs to ensure compliance with university standards

§ Approve new hire orientation process including preparing schedules, packets and benefits information and offer letters, approve new hire orientation, training and exit interviews and analyze staff recruitment efforts, including job postings, resumes and application reviews

§ Prepare and enter new hire work-flow into the HRIS system and prepare and distribute new hire information to administration, process all Disability, Maternity Leave and Leave of Absence work-flow and leave into HRIS system and process all disability letters, synchronize and maintain employee and organizational data through HRIS and arrange all personnel work-flows new hires, terminations, change of status, change of addresses, etc. in the HRIS system

§ Prepare all new hire paperwork including new hire background forms, reference checks, state and federal tax forms, I-9 records of new and current employees

§ Maintain and distribute employees’ work-flow daily assignments and coordinate secretarial overflow vacation and overtime coverage, maintain all department invoices, check requests and expense reports as well as maintain accurate electronic records of employee records, licenses, changes and updates

§ Collect and process all support and legal staff timesheets and prepare, calculate and verify all submitted timesheets for approval and ADP payroll processing and administers the complete bi-weekly payroll function for exempt and nonexempt staff using manual time records, monitors paid and unpaid leave for all employees

§ Prepare and update semi-annual and annual support staff evaluations spreadsheet and monitor submission of evaluations and maintain personnel records of staff and initiates forms required for salary increases

§ Created and designed a report of salaries from sister institutions to increase the salary of representatives in the Office of the Bursar and the Office of Student Financial Aid

ACCOMPLISHMENTS

§ Started as the Human Resources Generalist for the Office of the Bursar which consisted of 40 employees and was promoted to being the Human Resources Manager for the Office of Student Financial Aid which consisted of 100 employees combining both departments since they work together which lead to complete management of 140 employees

§ Received performance-based raises of $5,000 (2010) and $4,000 (2013)

§ Successfully established HR standards for aligning law and tax compliance issues implemented pioneering innovations in outsourcing, university partnerships, on-line sourcing and intranet marketing strategies and delivered new recruitment, training programs and management training

§ Received “Employee of the Year” Award for hard work and dedication presented by the University of Maryland, College Park (2014)

Michigan State University, East Lansing, Michigan

ASSISTANT HALL DIRECTOR (07/2006 – 05/2008)

Served as the overseer of the only all woman’s hall on campus serving 230 undergraduate women and supervised, trained, and led staff/student organizations, managed group development, student contact and individual student development, as well as administrative and departmental responsibilities.

§ Educated, supervised and evaluated six undergraduate women Resident Assistants (RAs) in their responses to the needs of 230 undergraduate women

§ Assisted in the departmental and community processes designed to effectively select, orient and train student direction and fostered and maintained a workplace climate that was supportive of all employees and students regardless of their identity, by being respectful of differences, and exhibiting a genuine openness to multiple perspectives

§ Recruited, interviewed and hired 400 campus RAs for the entire department in accordance with EEO Laws; operated technological systems unique to Michigan State University and the Department of Residence Life

§ Participated in an on-duty rotation throughout the calendar year to respond to incidents and emergencies as they occurred for a residential population of approximately 5000 undergraduate students

§ Taught the “Diversity and Servant Leadership” (16-week) course for one semester (spring 2007) to 25 undergraduate students

(freshmen through seniors) at Michigan State University.

§ I trained paraprofessional staff on the importance of safety and security, discovering individual leadership styles and strengths, mentoring and managing conflict

§ Promoted intercultural understanding, rightful place, and sense of belonging in the community through activities, training, supervision, and interpersonal communication as well as planned and implemented in-service activities that serve as on-the- job training and that promote opportunities for personal growth and development for a diverse paraprofessional student staff team

§ Assisted staff and residents in establishing an atmosphere and encouraging behavior that ensure relative freedom, quiet, privacy, security and a sense of responsibility in the residence halls, and shaped an environment conducive to academic and personal development

§ Improved the administrative process within the residents halls and assisted in the design and development of various administrative procedures: including openings, closings, Room Selection, mid-semester inspections, and incident reports

§ Participated in the management of student behavior issues in the halls by responding to incidents, meeting with students, and pursuing appropriate administrative and judicial action as well as provided consultation and referral for students on matters related to resident concerns such as mediation of interpersonal conflicts providing relevant information interpreting policies and procedures

TECHNICAL PROFICIENCIES

Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)HRIS Systems (CSS/Horizon, PeopleSoft/ Oracle, Repertoire, UltiPro) ADP Payroll/Reporting software (PCPW, eTime Time & Labor Management, ReportSmith, HR/Profile) PROFESSIONAL MEMBERSHIPS

Society for Human Resource Management (SHRM)

Human Resource Association of the National Capital Area (HRA-NCA) College and University Professional Association for Human Resources (CUPA-HR)

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