SYDNEY

HENRIQUE

**** *********** *****, **** *****, FL33467 (H) 561439522L I (C) 561-***-****

syd neyrocha@icloud. com

To Whom and May concern

If you're looking for an experienced, results-driven professional who knows how to dramatically improve the bottom line, my background as a star salesperson fits the bill. I offer 20 years of proven sales and management experience in the fashion industry, a successful track record of building and sustaining strong customer relationships and developing and executing strategies for long and short-term growth. I think you'll find that my sales results, managerial talents and deep industry knowledge make me the ideal candidate for the Sales Manager role

Best Regards

Sydney Rocha Henrique.

Over the course of my career, I've demonstrated my talents for driving revenue growth, managing high-profile accounts and building performance-driven sales teams in various capacities.

o SalesAchievements: Boosted annual sales ll yearsthrough the expansion of sales and distribution channels. Was also instrumental in launching and expanding web-based operations.

o Strategic Pattnerships: Negotiated exclusive worldwide licensing agreements with major players in the world of high-end designer women's footwear. Serryed as a liaison between management teams and advertising agencies in the fashion industry. o Team Building: Recruited and managed a dynamic national sales team of over 7 sales and marketing professionals. Directly oversaw all product knowledge and sales training and helped build cohesive teamwork to ensure organizational success. Please see my resurne for a more detailed history of my experience as a top performer and team leader in sales. My talents align per-fectly with the needs of an established but ever-changing company . I look forward to hearing from you and discussing this opportunity further.

Sincerely,

Sydney Henrique

SYDNEY HEII{RIQUE

I moved to USA in 1984 ! At that time I was a Famous DJ in New York City, after a while I decided to opcn a store specialized in professional dance music and music, I traveled between Brasil and USA (New York ) 93 times (round trips) in only 5 years. In 201I I sold the business and decided to live permanently in the USA. I worked for Tommy Bahama between Nov 2001 and May 2011 as a supervisor, and I open and closed the store twice a week being the only manager on duty. Now I have a company specialized in Home Theater Projects and Design, I do the projects and execution of the services related to the installation. I planning to keep this job as a part time job and start working on a regular job, I do have experience in the area related to customer service and retail, being able to execute all the major firnctions as a store manager. I also speak fluently English - Portuguese- Spanish and ltalian.

Skills

r Cash register operations

o Opening and closing procedures

o Exceptional customer service

r Inventory management

o Shipment processing

o Fashion knowledge

o Able to persuade others effectively

o Excellent people skills

o Problem-solving skills

o Sales training

o Exceptional customer service

o Cash register operations

o Opening and closing procedures

o lnventory management

o Shipment processing

o Fashion knowledge

o Adapt to diverse groups

o Able to persuade others effectively

o Excellent poople skills

o Problem-solving skills

o Social perceptiveness

o Sales training

Work History

Professional Summary

Supervisor

Tommy Bahama LLC - Seattle WA

o Demonstrated use and care of merchandise.

o Greeted customers and ascertained customers'needs, o Maintained records related to sales.

o Helped customers with questions, problems and complaints in person and via telephone. o Stocked shelves and supplies and organized displays. o Organized racks and shelves to maintain the visual appeal of the store. o Verified that all customers received receipts for purchases. o Developed positive customer relationships through friendly greetings and excellent service. r Trained and served as a p€er coach for new sales associates. lll20ll to 05l20l2

President 08/2011 to Current

Electronics Essentials USA Corp - Greenacres Florida o Answered questions regarding the store and its merchandise. r Demonstrated use and care of merchandise.

o Maintained records related to sales.

o Prepared sales slips and sales contracts.

o Helped customers with questions, problems and complaints in person and via telephone.

. Organized racks and shelves to maintain the visual appeal of tJte store. o Verified that all customers received receipts for purchases. o Developed positive customer relationships through friendly greetings and excellent service. o Trained and served as a peer coach for new sales associates. o Answered questions regarding the store and its merchandise. Education

Htgh School Diploma:

Oswaldo Cruz - Sao Paulo Brazil

Accomplishments

1977

o Project Development

Collaborated with team in the development of a project. o Documentation

Wrote and edited documents to keep staff informed on policies and procedures. r Reporting

Documented and resolved [issue] which led to [results].

. Effective Communication

Followed up and kept track of expected orders from the court and correspondence from opposing attomeys. o Computer Proficiency

Used Windows based operational system. including Microsoft Office programs: Work,Outlook, Excel Etc

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