Customer Service Management

TYLER JOHNSON

**** ******** *** **** *****, NC **262 704-***-**** acz5cu@r.postjobfree.com

Linkedin: https://www.linkedin.com/in/tyler-johnson-72921a132/

OBJECTIVE

Seeking an entry-level position as a research associate with a biomedical company that will allow me to use my skills in communication, analytical thinking, and problem solving.

EDUCATION

Bachelor of science, Biochemistry (Cum Laude)

Johnson C Smith University, Charlotte, NC

Expected May 2017

Thesis: “Conductometric Studies of Chromic ion interactions with Cellulose Nano-fibers”

Majors: Biology & Chemistry

Related Courses: Parasitology, Microbiology, Ecology, Medical Terminology, Genetics, Zoology, Analytical Chemistry & instrumental Analysis I & II, Physical Chemistry I & II, Biochemistry, Select experiments in physical chemistry I & II, Organic chemistry I & II, Calculus, Biostatistics, Research problems in biology, Laboratory projects in biology, and Introduction to programming

SKILLS & ABILITIES

Extensive Hands on experience with GC Mass spectrometer with built in Headspace, spectrophotometers, HPLC, FTIR, PCR amplification, Centrifuge

Advanced experience with wet chemistry techniques; Pipetting, Titration, Refluxation, Separation, Condensation, Extraction

Highly proficient computer skills; using C++ as well as the ability to collect, document, and interpret analytical data.

Thrive on fast paced settings with the ability to adapt to changing situations, organize workflow, lead, and multitask to accommodate deadlines in frequently stressful situations.

Biological Research: Use of microscopes, Hypothesis, Dissection, Graphing, Collecting data, Calculate mathematic problems. Learning periodic elements, slide handling, hazardous disposal and management, Medical terminology, ultra sounding, suturing, and instrumental analysis

Programs: Microsoft Word, Excel, PowerPoint, Visual Basic, CAD

Computer Languages: Basic, C++, Java

Operating systems: Windows, Macintosh

EXPERIENCE

Lab Assistant

Johnson C Smith University NSM department

2014 to 2017

Responsible for Lab Preparation, Testing unknown organic and Inorganic materials, inventory, Cleaning Instruments and Lab Areas, and Organizing Chemical Inventory

Supervisor

Red Mango- Perkins Management Services

2014 to 2017

Responsible for Time management, inventory, problem solving, Employee Payroll and accommodating customers and employee needs, Assist and train employees, Decision making, Mathematic and budgeting to meet company goals, Sanitation management, order fulfillment

Kennel Assistant

Steele Creek Veterinary hospital

2016 to 2017

Utilization of Customer Service, Assist technician and doctors with patient care, Cleaning kennel, Caring for animals, Administering medicines, Organizing, and stocking hospital

ACCOLADES/ACHIEVEMENTS

Sigma Tau Delta – International English Honors Society

Deans List

HOSA – Future Health Professionals

UPS scholarship

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