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Information Technology Customer Service

Location:
Fort Worth, TX
Salary:
12
Posted:
May 04, 2017

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Resume:

Matthew Dinh

817-***-****

acz5bu@r.postjobfree.com

**** ******* ***

Fort Worth, TX 76137

.

OBJECTIVE

To obtain a Helpdesk job where I can utilize my technical knowledge and skills.

SUMMARY OF SKILLS

Fundamentals of C++

Dev C++: Basic programing in cross platform language.

Microsoft Office

Microsoft Excel, Microsoft Word, Microsoft Access, and Microsoft PowerPoint

Mac and PC

Proficient in both platforms

Performed successful installation of operating systems and configuration

Adobe Dreamweaver

Basic knowledge of web design in core html

Adobe Flash

Animating the multimedia for graphic design, basic knowledge of embedding videos and sound into the video

Autodesk Maya

3D animation, modeling, and design

EDUCATION

9/2012 – 12/2014

Tarrant County College – Northeast

Hurst, TX

Major: Information Technology

Certificate of Completion in Information Technology Support

9/2008 – 5/2012

Fossil Ridge High School

Keller, TX

High School Diploma

EXPERIENCE

ProTech Agency Assignment (S&B Industries) –

10/2016 – 4/2017

Maintain Phone battery, inspection for defects, checked for phone function.

Randstad Warehouse Temp Agency Assignments

11/2015 – 1/2016, Genco Phone Assembly, 2/2016 –3/2016, Exel – Sensata Quality Control/Warehouse Assembly, 3/2016–6/2016, Genco DTA LTA Lab Tester

Flashed Phones, Package boxes, Maintained phone batteries.

Prepped sim cards for phones.

Scanned phones into network for quality.

Prepped Devices

Packaged Calculators

Inspected Electrical Car Component Parts

Logistics -Attain components and place it on the assembly line quickly

Work in team effectively

Package Products and prepping phones

3/2015 – 8/2015

Amazon Fulfillment Associate

Fort Worth, TX

Scan and quickly handle items

Prepare packaging for workers

10/2013 – 3/2015

McDonald’s Customer Service/Cashier

Keller, TX

Exceptional skills in taking orders, and recording them into the computer

Handled all cash and credit card transactions

Able to handle customer complaints in polite and considerable manner

Great communication and interpersonal skills



Contact this candidate