Amenda L. Dale
** ******* ***., *******, ***** 602-***-**** acz57b@r.postjobfree.com
Education
Medical Assistant June 2013
Branford Hall Career Institute - Southington, CT Graduated with a 3.68 GPA
oConcentrate in Medical Terminology, Pharmacology, Anatomy & Physiology, Insurance, Billing & Coding, Personal Psychology, Phlebotomy, Clinical Procedures, Medical Law & Ethics, Medical Office Practice, Medical Manager Software, Lab Procedures & Testing, Vital Signs & Charting, Etc.
oFirst Aid/CPR Training
oMedical Assisting Externship
Work Experience
Medical Assistant, MidState Gastroenterology Specialists, P.C. - Meriden, CT Aug 2016 – Present
oAssist with in-office procedures, injections, infusions, and exams
oAuthorize outpatient procedures, medication, radiology
oSchedule patient appointments
oVerify insurance coverage
oSubmit inpatient billing
oPrepare and transmit patient’s medical records
oPerform additional duties requested by the office manager or doctors
Home Health Aide, Private Duty - Meriden, CT Apr 2016 – Aug 2016
oCared for and managed household. Patient with renal failure and his 2 year old daughter while wife was at work
oAssist with all aspects of personal care and toiletry by use of toilet or commode
oCarry out all assignments given by the patient’s wife and dialysis nurse
oMonitor and record temperature, radial pulse, blood pressure, respirations, urinary output and bowel movements
oResponds readily to patient and child calls
oPromptly and accurately report information and observations regarding patient and child to the patient’s wife in a timely matter
oCook and prepare breakfast and lunch, occasionally dinner with proper dietary restrictions for patient and child
Physical Therapy Aide, VibrantCare Rehabilitation - Goodyear, AZ Jul 2015 – Apr 2016
oPerform clerical tasks, greet patients, and answer phone calls
oVerify and educate patients with their insurance coverage including collecting co-payments and balances
oComplete patient check-in and check-out procedures
oApply hot and cold packs for patient therapy
oPrepare patient charts and obtain reports of test results
oAssist and/or demonstrate proper technique in physical or occupational therapy
oFollow treatment plans that were designed by the therapist
oAssist with paraffin wax treatments
oPerform additional duties as requested by the physical and occupational therapists
Medical Assistant, MidState Gastroenterology Specialists, P.C. - Meriden, CT Dec 2012 – Jun 2015
Office Manager, A-1 Services, Inc. - Meriden, CT Nov 2008 – Dec 2012
Insurance Agent, Response Insurance Group - Wallingford, CT Apr 2006 – Nov 2008
Supervisor, Best Buy #760 - Meriden, CT Nov 2004 – Apr 2006
Key Qualifications
oHighly motivated, works well under pressure, and able to multi task.
oSupport professional medical staff by providing administrative support for their roles.
oInterested in people and have a desire to care for the sick and injured.
oInterview patients to obtain medical information.
oKnowledge of equipment sterilization, and the ordering, inventory, and stocking of medical supplies.
oManaging difficult, stressful, or conflict situations constructively.
oEnsuring office expenditure is maintained within budgeted levels.
oMaintains the patient medical records, departmental records, and client files.
Software Packages/Platform Expertise
EPIC
Microsoft Office Suite
PenChart
Greenway
PrimeSuite
CareTracker
Provision
Microsoft Windows
Mac OSX
AdvantX
Certification
CPR Certification – Expires August 2017
First Aid Certification – Expires August 2017
TB – Negative due August 2017
References
Available upon request