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Customer Service/Secretary/Receptionist

Location:
Dubai, DU, United Arab Emirates
Salary:
3000-4000
Posted:
May 06, 2017

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Resume:

KRIZZA JAMAICA S. PIELAGO

Al Karama, Dubai, UAE

Mobile: +971*********

E-mail: acz530@r.postjobfree.com

PERSONAL DATA

Gender : Female

Age : 24

Date of Birth : October 13, 1992

Civil Status : Single

Citizenship : Filipino

CAREER OBJECTIVE

To be a part of the company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills.

SKILLS

Superior multitasking and time management skills

Customer focused and optimistically proactive

Strong Interpersonal Skills

Proven ability to work independently and as a team member

Ability to resolve problems with sense of urgency

Highly analytical with keen attention to details

Ability to work in rotating shifts with ease

PROFESSIONAL EXPERIENCE

Local Government Unit of Kapalong, HRMO, Davao del Norte 8113

RECEPTIONIST/SECRETARY (November 2016 to March 2017)

Performing various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.

Welcoming and greeting clients and visitors to the office.

Answering telephones and transferred calls to appropriate staff members.

Maintaining the office database – retrieving and organizing information for individual employees and clients.

Filing and recording corporate documentation, electronic files, inventories and reports.

Creating and modifying documents using Microsoft Office.

Typing documents and distributing memos.

St. Peter Life Memorial Homes Mindanao Inc., Davao City 8000

SUPERVISOR (May 2014 to January 2016)

Meeting and greeting clients and visitors to the office.

Attending incoming and outgoing calls.

Typing documents and distributing memos.

Supervising the work of office juniors and assigning work for them.

Reporting directly to the Manager.

Creating contract agreed between me and the client.

Handling incoming / outgoing calls, correspondence and filing.

Faxing, printing, photocopying, filing and scanning.

Monitoring inventory, office stock and ordering supplies as necessary.

Updating & maintain the holiday, absence and training records of staff.

Responsible for purchase orders.

Creating and modifying documents using Microsoft Office.

Updating, processing and filing of all documents.

Cebu Pacific Air, Davao City 8000

CUSTOMER SERVICE AGENT (July 2013 to March 2014)

Greeting passengers and provide boarding instructions.

Responsible for checking in all chartered passengers and checking in their luggage as well.

Assist with additional documentation required especially for international flights.

Help passengers track down missing luggage.

Briefing security and safety precautions to passengers.

Answering incoming and outgoing calls.

Attending irate passengers and solving the problem right away.

EDUCATION / QUALIFICATION

Highest Academic Qualification:

Degree in Bachelor of Science in Airline Management & Accountancy

MATS College of Technology, Philippines

Short Course:

Front Office Services NC II

Bellmec Training and Assessment Center, Philippines

TRAININGS AND SEMINARS

Philippine Airlines, Davao Station (Security and Safety Department)

The Work of A Flight Attendant Personality Development Briefing

Corporate Social Responsibility Seminar

Cebu Pacific Aviation Security Awareness Training

Lufthansa Technik Philippines

OTHER DETAILS

Target Job Title: Administrative Assistant/ Office Clerk

Reason for Leaving Former Employment: Seeking new challenge and opportunity to hone my skills and gain more experience on a higher level of capacity than what I have had.

Salary Expectation: 3000 AED

Notice Period: Immediate



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