B.E having more than 4 yrs of exp in construction as HR,admin,Operatns
Resume:
ZAHOOR AHMED SYED
Al Matar Qadeem Old Airport,
Doha, Qatar
Email: *********@*****.***
OBJECTIVE:
To be efficient, active member of the company and to be able to apply gained skills and knowledge to the task given to me and further develop my current skills and abilities.
Skills:
Able to do assigned task even under pressure.
Hardworking, responsible and with good attitude towards work.
Willing to be trained.
Capable in handling responsibilities.
Can handle with different types of people.
WORK EXPERIENCES:
Arbah Contracting & Services
Admin / HR Officer
Doha, Qatar
2013 to present
ROLES AND RESPONSIBILITIES:
Daily job duties and responsibilities:
Answering employee questions.
Processing incoming mail.
Creating and distributing documents.
Providing customer service to organization employees.
Serving as a point of contact with benefit vendors/administrators.
Maintaining computer system by updating and entering data.
Setting appointments and arranging meetings.
Maintaining calendars of HR management team.
Compiling reports and spreadsheets and preparing spreadsheets.
Recruitment/New Hire Process:
Participating in recruitment efforts.
Posting job ads and organizing resumes and job applications.
Scheduling job interviews and assisting in interview process.
Collecting employment and tax information.
Ensuring background and reference checks are completed.
Preparing new employee files.
Overseeing the completion of compensation and benefit documentation.
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
Conducting benefit enrollment process.
Administering new employment assessments.
Serving as a point person for all new employee questions.
Payroll and Benefits Administration:
Processing payroll, which includes ensuring vacation and sick time are tracked in the system.
Answering payroll questions.
Facilitating resolutions to any payroll errors.
Participating in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment.
Record Maintenance:
Maintaining current HR files and databases.
Updating and maintaining employee benefits, employment status, and similar records.
Maintaining records related to grievances, performance reviews, and disciplinary actions.
Performing file audits to ensure that all required employee documentation is collected and maintained.
Performing payroll/benefit-related reconciliations.
Performing payroll and benefits audits and recommending any correction action
Completing termination paperwork and assisting with exist interviews.
RESPONSIBILITIES:
To be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner.
Having strong interpersonal skills.
To be able to communicate clearly, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings.
To be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information.
Able to prioritize and plan work activities as to use time efficiently.
To be organized, accurate, thorough, and able to monitor work for quality.
To be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback.
Prizm Payment Services
Executive – Data Analyst
Velachery Chennai, India
Year 2010 to 2011
ROLES AND RESPONSIBILITIES:
Responsible for relationship building and resolving customer inquiries in a professional manner.
Handling ATM operation Management Liaise with Bank team .Cash Supply management for ATM.
Tracking of project plan & timely updates on the project progress on time escalations to higher ups in case of slippages.
Managing day-to-day operational aspects of a project.
Monitoring the ATM Health using tool.
Logging the call in Helpdesk system.
Co-ordination with Vendors to close the call.
Escalations to Bank / Vendors.
Will be responsible for ATM & Gateway support requirements as per the agreed SLA.
Handle end to end Helpdesk activity and act as SPOC internal (Top management) as well as external (customers).
Ensure daily reporting to the Department Head.
Manage customer escalations independently.
Analyze ATM down time cause to initiate corrective action in the field so as to better ATM availability.
Computer Literacy:
Packages : MS-Office, Capable to Work in LINUX,RED HAT
Languages : C,C++ concept,HTML,SQL 2005,.NET,JAVA
Operating System Exposure: Windows 2000, Windows XP, VISTA.
EDUCATIONAL ATTAINMENT:
Year
Course
School / College
Percentage
2006-2010
B.E (CSE)
C. Abdul Hakeem College Of Engineering & Tech, Melvisharam, Vellore.
70%
2005-2006
HSC
Khaderia Higher Sec School, Vaniyambadi.
66%
2003-2004
SSLC
Khaderia Higher Sec School, Vaniyambadi.
84%
MAIN PROJECT FINAL YEAR:
DOTNET PROJECT:
Finished project on “Resequencing Analysis of Stop & Wait ARQ for Parallel Multichannel Communication in “Sun Microsoft Institute” Kodambakkam, Chennai.
ENVIRONMENT:
The project was done by four member team within a time period of two months, using DOTNET software.
EXTRA CURRICULAR ACTIVITIES:
Done a paper presentation on “NETWORK SECURITY” in “Vinaya Jothi Institute of Technology” Hyderabad.
Runner up in CRICKET and FOOTBALL won in “HOSTFIESTA” Conducted by our College.
INDUSTRIAL EXPOSURE:
Attended One-Day workshop “VISION 2009” conducted by “ANNA UNIVERSITY” Chennai.
Attended One-Day workshop “ WEB SECURITY & CYBERCRIME” organized by “Bodh Bridge Educational Services Private Limited” Chennai
Attended One-Day workshop on "AJAX & ELLIPSE” conducted by MNM Jain Engineering College, Chennai.
PERSONAL INFORMATION:
Father’s Name : SHAFEEQ AHMED.S Date of Birth : 17/07/1988.
Gender : Male
Marital Status : Married
Religion : Islam
Languages spoken : English, Malayalam, Tamil, Hindi & Urdu.
Hobbies : Reading Books, Programming.
Nationality : Indian
DECLARATION:
I hereby declare that the details furnished above are true to the best of my knowledge.
ZAHOOR AHMED.S
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