Manager Sales

Wanda L. Harvey

Phone: 940-***-**** Email: acz4yk@r.postjobfree.com

Address: *** ** ***, ****** ****, TX 78022

Summary of Qualifications

Versatile, accomplished, and results-driven District Manager/Trainer, adept at implementing effective retail management strategies, driving high customer retention levels, and ultimately increasing store profitability. Successfully employed methods to emphasize and grow profits through strategic merchandising initiatives, team building, performance evaluation, and supply chain management. Experienced in the design and implementation of training programs, as well as consistently assessing operational needs to impact employee performance. Currently seeking a District Management or Training position, bringing 20+ years of professional work experience and areas of expertise as follows:

District/Retail Management

Multi-Store Management

Merchandising/Advertising

Customer Engagement

Process Improvement

Team Building/Leadership

Staff Training/Supervision

Supply Chain Management

Inventory/Shrink Control

Market Trend Research

P&L/Budgeting/Forecasting

Management Recruiting

Sales/Revenue Growth

Performance Evaluation

Quality Assurance

Ordering/Purchasing

Employee Scheduling

Ethics & Integrity

Professional Experience

Independent Consulting Consultant Jan. 2016 – Present

H&V Equipment Services Territory Manager Jul. 2016 – Present

Significantly increased territory revenue by developing sales and maintaining the current accounts.

Improved marketing for the territory, consistently maintained the areas AR return, and improved add-on orders to current and new customers.

Attended relevant industry events and conferences to build business and product knowledge while staying abreast of industry news to identify new opportunities.

Sally Beauty Supply District Manager 2001 – 2015

Responsible for overseeing the operations of 13 retail locations while significantly increasing revenue, improving employee morale, and building trust throughout the customer community.

Recruited new staff and management, provided monthly performance and sales analysis reports for each office, and attended tradeshows to improve sales and build awareness of changing trends.

Consistently averaged 25% sales increase annually for 11 out of the 13 stores, increased stores sales in 2 stores from $600K to meet $1MM in sales and join the companies Million Dollar Club.

Significantly reduced payroll under goal by 20% in 12 of the 13 stores within district.

Received many awards throughout tenure by achieving low shrink levels and sales quota goals, audit and turnover, and increased average sales to exceed company goals by 38%.

Improved shrink to an all-time low of .63% compared to company goal of 1.20% for 11 consecutive years.

Cole Vision District Manager 1994 – 2001

Recognized for exceptional customer service by securing repeat business on a regular basis.

Provided leadership and training to multiple associates, creating a highly trained and motivated staff.

Ensured all promotions were presented courteously and effectively while increasing store profits.

Royal Optical District Manager 1982 – 1994

Led district team of 13 stores to success in meeting goals, promoting new merchandise and providing excellent customer service.

Quickly promoted from Store Manager to District Manager.

Education & Professional Development

UT Austin – General Coursework

Dale Carnegie School

Certified Notary

Member of the Dallas Cowboys Cheerleader Association

Attended many company business classes over the many years as a DM

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