Customer Service Manager
Resume:
ELLIOTT AMBROSIO
GOODYEAR, ARIZONA
623-***-**** HOME
623-***-**** MESSAGE
EMAIL: acz4tr@r.postjobfree.com
Work Experience:
Cancer Treatment Centers of America-Lead Switchboard Operator Goodyear, Arizona
Start Date: August 2010 End Date: Present
Manager: Jaimee Brooks 623-***-****
Starting Salary: $15:23 hourly
Duties: Supervise Stakeholders within the switchboard by making sure all policies and procedures are adhere to. Also transfer call to the proper Departments. I complete reports for the Department Manager and Director. Complete Registration account s for patients returning in the morning. Responsible for training and all vacation and sick leave coverage’s and requests. Monitor all alarms and contact on call personal when needed. Supply medical Paperwork to the Inpatient unit when needed.
Macy’s Fulfillment Center Goodyear, Arizona
Start Date: November 2009 End Date: January 2010
Manager: Sid Gable 623-***-****
Duties consisted of filling online orders from customers. Reason for leaving seasonal job
Maryvale Hospital-Security Officer Phoenix, Arizona
Start Date: April 2008 End Date: May 2009
Starting Salary: $13.61 hourly Ending Salary: $13.81 hourly
Supervisor: Steve Howard, Title: Security Supervisor 623-***-****
I provide Security for the staff patients and visitors to the hospital. I patrolled the exterior grounds and parking lots the interior of the hospital and the floors. I also assisted with minor vehicle problems and in air evacuation landings. I made detailed daily reports.
Target-Truck Under loader Surprise, Arizona
Start Date: November 2006 End Date: April 2008
Starting Salary: $8.10 hourly Ending Salary: $9.50 hourly
Supervisor: Ruben Mendez, Title: Lead Supervisor 623-***-****
Duties: Supervised the intake of freight from the trucks and pushing the merchandise to the floor. Provided customer service and assistance as a cashier when needed.
The Home Depot-Sales Associate Avondale, Arizona
Start Date: February 2006 End Date: October 2006
Starting Salary: $10:50 hourly Ending Salary: $11:00 hourly
Supervisor: Paul Trejo, Department Manager 623-***-****
Duties: Provided customer service and assisted as a cashier when needed. Certified in the operation of forklifts, reach trucks and order picking machinery.
Arizona Department of Corrections-Correctional Sergeant Goodyear, Arizona
Start Date: November 1994 End Date: September 2004
Starting Salary: $11.50 hourly Ending Salary: $16.50 hourly
Supervisor: Doug Lovejoy, Title Lieutenant 623-***-****
Duties: I was responsible for supervising 25 officers as well as shift postings training, leave requests and time keeping. I also oversaw the daily routine of the yard between staff and inmates. I also had 2 years of being placed in charge of the inmate commissary. I had extensive use of cash register experience. I was A certified Instructor for the Department and a member of the Tactical Support Unit for 8 years.
Education:
High School- Floral Park Memorial, Floral Park New York High School Diploma
College- Nichols College, Dudley Massachusetts
Skills:
Two years experience with multiply types cash register and systems, as well as preformed monthly physical inventories.
Also experience as a cook within three restaurants from 1991 to 1993. All restaurants are no longer in business, however foods preparation ranges from the simplest to highly complex dishes and meals.
Currently active in volunteer services within all aspects of kitchen operations, including dishwashing, floor maintenance, and food preparation.
Certification:
Basic Life Support and First Aid Arizona Expires: September 2009
References:
Tim Summers
Supervisor
Arizona Department of Administration
Phoenix, Arizona
Leah Robels
Correctional Sergeant
Arizona Department of Corrections
Phoenix, Arizona
Guy Testini, Esq.
Attorney
Wilson and Testini
Phoenix, Arizona
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