operation executive

Sarita Singh

Email id: acz4rg@r.postjobfree.com

Cell: 737-***-****,969-***-****

CAREER OBJECTIVE

Objective to work in an organization which provides opportunities for growth, learning and scope for the implementation of my skills & experience for mutual growth and benefit And hence give my best to the organization.

WORK EXPERIENCE

MBA in Hr & Marketing Having Experience As Customer Relationship Executive And Cousellor/Admin Cum Operation,

Computer skills,Internet skills,Hardworking skills,, Networking Skills, Communication Skills, Presentation Skills.

ORGANISATION DETAILS

Company Name: sharp agencies,Kubota agricutral products

Duration: From 3rd June 2014 to 30th Oct 2015

Designation: Customer Relationship Executive

Job Responsibilities

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Company Name: Vidya Institute of Management & It Pvt.Ltd

Duration: From Sep 3rd 2015

Designation: counselor cum admin/operations

Job Responsibilities

Guiding the students regarding their career decisions and helping them understand their potential and provide help to pursue their goals.

Helping the students understand their skill sets and provide them ways to utilize it. Providing information about the various courses and advising them about various requirements. Handle functions that help thefront office work well. Managing databases, performing and handling accounting in excel sheet. Knowledge of data sorting and filtering. Ensured spreadsheet data was accurate complete and followed. Completed bulk loading and manual data entry. Reviewed data spreadsheets for accuracy and completeness. Responded quickly to emailed requests for data updates. creating new franchise. Taking admission from client, communicating with clients about their problem organizational skills, communication abilities, teamwork, and computer competencies.

EDUCATIONAL DETAILS

MBA from Vignan Institute Of Technology And Management In 2013,Berhampur,Bput

BBA from Niis Institute In 2011,Bhubaneswar,Utkal University

EXECUTIVE SUMMARY OF PROJECTS

Company Name: VIRGIN MOBILE Project Title: SALES PROMOTION. Duration: 2 months

Company Name: Cadbury Project Title: Customer Perception Duration: 4 Months

EXPERIENTIAL LEARNING

Done Hr Generalist Training in Pinnacle Human Resource Pvt.Ltd For 3 Months

ACTIVITIES OF INTEREST

Surfing on the Internet, listening to Music

COMPUTER SKILL

Ms Office word, Ms Office Excel, Ms Office PowerPoint

INTERNET & E mail, Tally Erp 9

EXTRA CURRICULAR ACTIVITIES

Management events at college Organized event in school and college level

Participated in different seminars

PERSONAL COMPETENCIES

Hardworking and committed

Good Communication skill

Ability to adapt different situations

Devotion to work

PERSONAL DETAILS

Date of Birth: 18th January 1990

Languages Known: English, Hindi, and Oriya

Marital status: Married

Nationality/Religion: Indian/Hindu Address

Address: Plot-4418, kalpana, Bargarh, Bhubaneswar

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