* * * * *

Brian Goad

**** * *** ***

Lompoc Ca. 93436

805-***-****

acz4oi@r.postjobfree.com

GREAT ATTITUDE, SELF STARTER, PEOPLE PERSON, GOAL DRIVEN. EDUCATION:

Allan Hancock College. Current enrollment Administration of Justice - Dean’s list, Honor roll VOLUNTEER: Prior -Arroyo Grande Police, California State Parks - Oceano Patrol. Wayne’s American Tire Auto Center – Manager 05/2016- present Control daily operations including A/P, A/R, inventory, hiring, training, termination, discipline, loss control, sales, and profitability. Manage crew of eight to nine employees. Prepare and implement hazardous waste, fire, and spill prevention control program per city, county and state CERS requirements. Role of service writer, technician, and equipment repair as needed. Resolve issues for customer and employees. Property Damage Appraisers – Adjuster 02/2016 – 05/2016 Inspection of Vehicles for damage and create repair estimates. Take photos of damage, create reports. Research vehicle values and do appraisals for insurance companies. Perform buyers inspection on used cars. Take and upload digital photos, Use Mitchell estimating software to complete estimates. Research vehicle values using NADA, Web and local listings. Virtual Freight Inspection – Inspector 1/2008 – 5/2016 Inspection of damage freight consisting of taking measurements, taking digital photos, making notes for computer input. Creating online inspection, uploading photos, submitting completed reports. Make phone calls to customers to arrange appointments for inspection. Supreme Automotive – Service Writer: 06/2015-09/2015 Make appointments for clients in person and telephone. Input incoming client repair orders with vehicle information containing VIN, license plate, mileage, tire pressure and build date. Create estimate for repairs using All data labor time guide and parts needed for repair. Obtain authorizations for repair in person and phone. Follow BAR guidelines per write it right manual. Order, track, check in and input parts on repair orders. Communicate with technicians for customers concern and estimate for repair completion. Contact customer for authorization on additional needed repairs and update on completion time. Help in diagnosing and repairs as needed. Help in streamlining repair order write up process by adding quick links for common repairs. Help in procurement of cost savings parts programs. 2 P a g e

Meineke Car Care Santa Barbara - Store Manager 12/2013-9/15/2014 Control daily operations including A/P, A/R, inventory, hiring, training, termination, discipline, loss control, sales, and profitability. Manage crew of eight to nine employees. Prepare and implement hazardous waste, fire, and spill prevention control program per city, county and state CERS requirements. Role of service writer, technician, and equipment repair as needed. Resolve issues for customer and employees. JB DEWAR Inc - OUTSIDE SALES REP / PETROLEUM DISTRIBUTOR 10/2008 - 12/2013 Create and grow customer base through sales call in person and phone. Generate leads through networking. Sales of petroleum products, equipment, labor services. Sales to B2B farms, ranches, automotive, trucking, fleet customers. Prepare sales reports, proposals, and yearly sales forecasts. Prepare equipment contracts and agreements. Visit clients to check and reorder inventory, restock inventory supplies and add new products to increase sales. Meet with new potential customer to inspect fleet and see how we can better meet their current needs for product to save money and use better products. Focus on high customer satisfaction through regular visits and meeting needs in a quick turnaround response. COLE CHRYSLER MOTORS - SERVICE ADVISOR / DEALERSHIP Chrysler Dodge Sprinter Mazda 01/05 - 6/07 – See Service Writer above

MORIN BROTHERS AUTOMOTIVE, SAN LUIS OBISPO, CA - STORE MANAGER: 8/02 to 10/04 Manage up to 6 employees, train new hires, diagnose and repair of vehicles, maintain customer satisfaction, create repair orders, inventory control, order placement, cash and credit card transaction, sales, answer phone calls, automotive repair and diagnostics. Reconcile daily receipts from vendors to repair orders. Responsible for overall shop profitability. STANLEY/COLE MOTOR CO., SAN LUIS OBISPO, CA - SERVICE ADVISOR / DEALERSHIP CHRYSLER DODGE MAZDA JEEP: 9/01 to 10/02 – See Service Writer above QUALITY AUTO CRAFTERS, PLEASANTON, CA- PRODUCTION MANAGER / AUTO BODY SHOP 6/00 to 9/01 Control flow of repairs in collision center, coordinate repairs to body shop, paint shop and detail. Oversee workforce of up to 15 employees. Inventory control, ordering, quality control of vehicles through repair process. KIMBALL MOTOR CO., SAN LUIS OBISPO, CA – Asst. PARTS MANAGER / DEALERSHIP VW, MERCEDES, MITSUBISHI, CHEVROLET: 1/93 to 2/00

Control parts inventory, train new hire employees, answer phones, and handle customer concerns, order parts, parts sales of wholesale, retail and internal. Control wholesale parts deliveries and accounts. Track sales objectives. TIRE PROS, SAN LUIS OBISPO, CA – Asst. STORE MANAGER: 10/91 to 3/93 Manage up to 8 employees, hiring and training. Customer relations, advertising, display setup. P/L daily/weekly/monthly statements, cash / credit card handling including bank deposits. Automotive repair and Diagnostics. Handle Payroll and create shift schedules. 3 P a g e

KNIGHT TIRE AND AUTO CENTER - HESPERIA CA. - STORE MANAGER: 2/1987-5/1992 Daily shop operations include hiring, training, advertising, P/L statements, increase yearly sales objectives, inventory management. Automotive repair, customer service. Additional comments: Excellent people skills with honesty and integrity. Excellent computer skills. High problem solving skills and organization level.