Sales Customer Service
Resume:
Autumn Hansen
San Antonio,Tx
acz4nt@r.postjobfree.com
Summary of Qualifications
Extensive new home sales, as well as multi-family property management experience. Great closer and self motivated, Proven track record combined with the ability to coordinate the efforts of many to meet and exceed sales goals,efficient work habits, self-motivator with high energy,team player attitude. Additional supervisory and training experience.
Professional Experience :
New Home Sales Professional- Jeffrey Harrison Homes (Armadillo Homes) San Antonio,Tx October 2015-October 2016
Communities : The Park at Cimarron -From the $400’s to $550 -Closed / Sold Out in April 2016 (26 Home-Sites) Saddle Creek Estates -From $400;s to $460’s Grand Opening April 2015,40 homesites and in October 2016 had sold over half of home sites .(Single Person Sales per community with an assistant) New Home Sales Professional -K.Hovnanian Family of Builders--Kingwood Estates ( 3 -Story Product ) June 2011- thru April 2014
Top # 3 sales associate in Houston ‘s over 50 communities with builder KHOV 99 Home -Sites,40’ foot wide lots, Elevator options available -Urben Product Sold -out community in 22 Months (Single Person Sales per community with Assistant) New Home Sales Professional-Sudhoff Properties -2010 thru June 2011 New Home Sales Assistant / Sudhoff Properties 05/2009 Hotel Property Manager/ Traveling PM 2008/ August 2009 Traveling PM for one of the Fastest Hotel Franchise in the nation. My responsibly untitled traveling between 11 Hotels in the Houston and Louisiana to fill in for PM that were on Vacation or any property that had a new PM that needed additional on-site training or leadership. Each Hotel has 121 to 124 rooms per building. Job duties were daily functions of all reports for new day, setting up entire staff of 8 per site with daily assignment sheets. Always a priority working balance due report to collect all revenue for that day. Also, a priority giving great customer service which was a great Internal Marketing plan. Conducted weekly staff meeting to address any issue a staff member may need to express or bring to other staff members attention as a team .During meetings making sure team morale was at its BEST. Also, I was fortunate enough to be apart of the Hotels new construction process of a property. With that I was able to gain knowledge of what all goes into the process to get a building up to code for City Inspectors. Also,Coordinating subcontractors jobs in the most efficient schedule to stay with in budget and time frame given by City inspectors and Management Company. Property I was involved with construction had the highest score of 94% out of 148 properties to date.
Property Manager 2000/2005 LIHTC Property,Tomball,TX 124 Units achieved and maintained property occupancy of 96 % Implemented weekly marketing/property move-in incentives calendar Implemented monthly resident resident retention activities activities/meeting Supervised all maintenance issues while closing daily work orders completed while staying within budget .Maintain staff of 8/10 employees' (office/Maint.)Property income always a priority,while always trying to boost overall property income monthly.Conducting monthly safety meetings with entire staff.Developed a complete marketing program where none previously existed
Program now serves as a guide for new hires and future property growth. Proven closing leasing ratio 96%.Contract negotiations as well as Vendor Relations/Ordering. Leasing Director 1997/1999 414 unit property Baytown,TX Education
Champion School of Real Estate Houston,TX 2001.All 7 certificate obtained marketing 1 & 2,Law of contracts,Principles 1&2 and 3 and residential Appraisal & Automotive Sales Training,Inc Certificate 2002
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