Rahim Merchant ***** FM **** RD APT-****, SUGARLAND, TX-77498 Phone: 346-***-****; Email: acz4gw@r.postjobfree.com

Performance Summary:

Extroverted and goals-focused professional with 25+ years’ progressive experience in Managing operations of different companies. Track record of maintaining effective relationships with clients and other departments within the organization. Dedicated to making sure clients have overall satisfaction whenever they visit. Excellent communication in English, Hindi, Gujarati and Urdu.

Objective: To assist management for ultimate profit-growth with united team spirit, by implementing stored experience gained so far together with qualified educational background.

CORE COMPETENCIES

•Financial Management

•Great Customer Service

•Hiring

•Training

•Software skills

Education:

University of Pune, India Diploma in Microsoft Office/DOS/Windows.

Experience:

Prime Systems, Pune, India

Partner/Manager, October 2010 – December 16

Dealing in computers and related accessories. Ended up working for major IT companies like Bajaj Allianz for maintenance and their requirements for computers and accessories under Prime Systems. We also dealt with new and used laptops and computers that required repairs and upgrades.

Kings Mobile Store, Pune, India

Partner/Manager, April 2002 – December 2016

Started own business dealing in cell phones, accessories and repairs of cell phone hardware and software. Employed 4 personals and controlled all the operations, right from selling new smartphones and buying used or non-working phones from clients in exchange for better deals. Got involved with various cellular companies namely Airtel Cellular, Idea Cellular and Vodafone Cellular, selling prepaid and post-paid plans for the local public and more. Also, ventured out into wholesale distribution of mobile accessories.

Port Indigo Mobile Solutions Pvt. Ltd., Mumbai, India

Managing Director, October 2009 – May 2013

Worked as a managing director for this startup company which was into developing software’s for android devices. Controlled day to day activities right from hiring new employees and helped the technical team in developing software’s. Joined the marketing team to make sure the product was displayed purposefully.

Ra Technologies Pvt. Ltd., Pune, India

Director, December 2006 – June 2008

Started a Call Centre hiring 30 people. Controlled all major operations that included negotiating with major companies and offering them our services, providing leads to employees for calling, guiding team managers to extract maximum efforts from the employees and produce efficient results. Worked for Thomas Cook Holidays and Vodafone, U.K.

Kings Food Plaza, Pune, India

Partner/Manager, October 2005 – March 2007

Opened up a 40 seater fast food joint, serving Indian/Chinese fast food snacks. Hired 8 waiters, 3 chefs and 2 cleaners. Managed daily affairs right from controlling the total staff to maintaining a strict quality control on the food products served, also keeping track on the daily inflow/outflow of cash and grocery stocks.

V-cell Mobile Store, Pune, India

Sales Manager, October 2000 – March 2002

Assisted in selling and maintaining records of the number of mobile phones and accessories sold on a daily basis. Also dealt with reloading prepaid currency in cell phone numbers for local clients.

Sol Agro Tech, Bangalore, India

Managing Director, March 1992 – March 2000

Worked in this small scale Fertilizer Industry which manufactured crushed bones for poultry feeds and other chemical/medicine Industries, managing/hiring and directing hard core workers. Took care of daily activities, right from buying raw materials from forest departments to getting it processed and packed, maintaining stock reports, negotiating with buyers, dispatching the finished products and follow ups for payments. Also handled complete banking activities of this company.

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