Customer Service
Resume:
Megan Boller
Mobile – 079**-***-***
***********@*****.***
QUALIFICATIONS
Subject
Qualification
Actual Grade
Completion date
Art
GCSE
C
June 2011
Hairdressing
BTEC L2
Pass
June 2011
Math’s
GCSE
C
June 2011
English
GCSE
C
May 2011
Science
BTEC
Merit
June 2011
ICT
BTEC
Distinction
June 2011
Extended diploma A&D Graphics
BTEC Level 3
Distinction
Merit
Merit
June 2013
Diploma in Business Administration
BTEC Level 2
Pass
September 2014
Level 2 Food Safety
Level 2
Pass
October 2016
ABOUT ME
I believe that a healthy body is the key to a focused mind in today’s hectic society. My interests are, science, motorbikes, working with materials which requires a high level of motivation and dedication, I also enjoy going to the gym and snowboarding. I love getting to know and meeting new people. I’m very trustworthy and I also work well as a team as I believe that two heads are better than one, but I also love working on my own as I can get my personality and originality into my work and what I do.
I love to generate ideas and explore possibilities and try out alternatives or new solutions and follow ideas through. I invite feedback and deal positively with praise, setbacks and criticism and I am able to review my progress and act on the outcomes. In a group I believe I am able to reach agreements and manage discussions to achieve results, take responsibility and adapt my behavior to suit different roles and situations, including leadership roles and show fairness and consideration to others.
Megan Boller
33 Cranmore Crescent
Leeds, LS10 4AN
Mobile – 079**-***-***
***********@*****.***
EXPERIENCE
New Dawn (171 Hill Side Buildings, Leeds, LS11 6AY) - July 2010
When I did my work experience at New Dawn Hairdressers, I worked really hard, taking notes from new opportunities that they give me. After the first two days they started me on coloring, blow-drying, perming, straightening and using the curlers. I was also making different beverages for the clients and answering the phone calls.
Palmer & Harvey, (20 Cross green, Leeds, LS9 0SG) – Jan 2014/April 2016
While Working at palmer & Harvey I was originally hired working in administration and reception. On a daily basis I was answering phone calls and sending emails to customers and working with delivery notes and customer’s receipts. I was then asked to join the customer service team in December 15 where I speak to customers on the phone on a daily basis and help them with any problems that they have.
John Lewis, (Victoria Gate, Harewood St, Leeds LS2 7AR) – Sep 2016 – Current
I am currently employed by John Lewis and work in the Leeds store ‘Place to Eat’ restaurant. I have achieved my level 2 Food safety and currently gaining experience in the catering industry. I regularly am given the role of shift lead which leaves me in charge of front of house running throughout the day.
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