SASIPORN WONG, Ph.D.

**** ****** ****, *** **** CA 95120

Mobile: 408-***-**** Email: acz4ct@r.postjobfree.com, acz4ct@r.postjobfree.com PROFESSIONAL EXPERIENCE:

Welocalize – Los Gatos, CA

Thai QC Specialist at one of the World-Renowned Movie Streaming Company 02/2017 – Present

• Testing multiple devices and platforms, such as desktop, mobile (iOS and Android), streaming devices, to ensure quality of localized UI of the end products. Filing bugs and working in line with engineers. Troubleshooting possible user issues, and escalating issues to engineers in timely manner.

• Expanding the scope of test plans for better QC quality and efficiency. Integrating more of internationalization and localization into QC process. Breaking down user experience into QC milestones.

• Researching and analyzing related localized contents and data to assist engineers in bug fixing. Artech Information Systems LLC – Mountain View, CA Speech Data Analyst at Google 10/2014 – 10/2016

• Worked as Task Process Lead in the localization team, e.g. Android App Task Lead, in-charge of planning new tasks assigned by Project Manager. Created detailed work plans which identified and sequence the activities needed to complete tasks successfully. Developed schedules for task completion and created files to ensure all task information was appropriately documented and secured. Monitored the progress of tasks, reviewed the quality of work completed with the team on a regular basis and ensured that task deliverables were on time and at the required level of quality. Evaluated the outcomes of the tasks as established during the planning phase.

• Worked as Thai, English and Simplified Chinese language specialist in the Speech Data team. Translated large volumes of materials in Thai and Simplified Chinese. Worked on various tasks relating to transcription, annotation, and grammar, and was responsible for quality assurance, consistency, and terminology.

• Tested Android apps, Android mobile, Google Search, Android Wear in Thai, English and Simplified Chinese in various projects. Worked in line with engineers, filed bugs including UI (User Interface) and TTS (Text-to- Speech) issues. Troubleshot possible user issues, and escalating issues to engineers in timely manner. Better Chinese LLC – Palo Alto, CA

School Account Manager 3/2013 - 10/2014

• Generated increase in revenues with the sales team for educational products targeting Pre-K to Grade 12.

• Helped design and operated presentations for educational products targeting Pre-K to Grade 12.

• Provided high quality customer service to over 700 US and international customers.

• Orchestrated sales responsibilities in collaboration with the marketing and product teams. The Department of Eastern Languages, Faculty of Arts, Chulalongkorn University – Thailand Director and Full-Time Lecturer of BA Program in Chinese Language 6/2008 – 5/2012 During the four-year competitive academic realm, managed national “Chinese Major of Arts CU” brand positioning, communications and media strategy via network of 30+ leading universities. Established a new Chinese program in line with ASEAN expansion.

• Generated successful emphasis of “Chinese Major of Arts CU” brand positioning by using various online and offline advertising channels, such as magazine, TV, radio, etc. 20% increase of more qualified students.

• In line with ASEAN expansion in 2015, designed and taught a great number of new and practical Chinese and Chinese Language courses, conducted in Thai and English, such as Mandarin 1-4, Chinese history and culture, Chinese media, etc. Integrated immersive online and media tools to new courses, which helped generate better interaction between teachers and students.

• Collaborated with world-renowned universities in China, such as Beijing University, Communication University of China, and Chengdu University, to improve Chinese language skills of students. Faculty of Arts, Chulalongkorn University – Thailand Deputy Director and Full-Time Lecturer of BA Program in Language and Culture 6/2008 – 5/2012 Helped establish BALAC program, the first international program of the Faculty of Arts, Chulalongkorn University in Thailand and administered it for four years with extensive collegiate programming and management.

• Exercised my well-honed public relations skill to strengthen “BALAC” brand by using various online and offline advertising channels, such as magazine, TV, radio, etc.

• Acted as a program representative to sign MOUs with world-renowned universities. Translation Center of Faculty of Arts, Chulalongkorn University – Thailand Thai-Chinese-English Translator 6/2008 – 5/2012

Worked freelance for the Translation Center of Faculty of Arts, Chulalongkorn University. Provided translation service of written documents of various fields from one language into another.

• Translated various types of documents including education, arts, medicine, general science, and IT.

• Researched all terminology in specialist dictionaries and online to ensure correct translation.

• Reviewed and proofread mother-tongue texts.

• Edited all types of text by focusing on stylistic and grammatical improvement.

• Provided cultural consulting services.

SKILLS AND COMPETENCIES:

• Ability to speak and write in Thai, English and Simplified Chinese fluently and idiomatically.

• Detail oriented with a drive for high-quality output.

• Extensive knowledge of academic and IT terminology, phonology, syntax, semantics, speech-to-speech translation, speech recognition, pronunciation accuracy, grammar in

Thai, English and Simplified Chinese.

• Excellent communication, presentation and interpersonal skills.

• Familiar with Android, iOS apps and other products.

• Able to work accurately and to tight deadlines.

• Possess proven ability to organize, prioritize and multi-task.

• Creative thinker with strong problem-solving and analytical skills.

• Computer skills: Google Document, Google Sheet, Google Slide, MS Word, Excel, PowerPoint, Photoshop, etc. EDUCATION:

• CHULALONGKORN UNIVERSITY, Bangkok, Thailand

Ph.D. in Chinese Language and Literature, 2008

• UNIVERSITY OF CALIFORNIA, BERKELEY

Ph.D. candidate in Chinese Language and Literature, 2006

• HARVARD UNIVERSITY

MA in Chinese Studies, 2000

• BEIJING LANGUAGE AND CULTURE UNIVERSITY, China

Certificate in Chinese Language, 1998

• CHULALONGKORN UNIVERSITY, Bangkok, Thailand

BA in Chinese Language, 1997

ACADEMIC HONORS:

• Full scholarship from the Anandhamahidol Foundation 1997-2008

• Graduated BA with First Degree Honors and Gold Medal 1997

Contact this candidate