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Quality Control Customer Service

Location:
Baltimore, MD
Salary:
18.00 per hour
Posted:
May 03, 2017

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Resume:

ROBERT L. WRIGHT

**** ***** ***** ***** *****, MD. 21206 443-***-**** acz4ch@r.postjobfree.com

SUMMARY

Dependable and responsible, mechanically-inclined individual with strong management and communication skills, a positive attitude, and solid work ethic with the dedication to put 100% effort toward the attainment of all goals.

Results-focused and effectual leader with the ability to build team cohesion, improve morale and inspire individuals to achieve clearly defined objectives.

Disciplined and well-organized in work habits; strong time-management, prioritizing and problem-resolution skills along with the talent to perform multiple tasks simultaneously and function smoothly under pressure.

Maintain Classified Secret Security Clearance

EXPERIENCE

NOVEMBER 2016 Textron Systems Hunt Valley, MD

TO PRESENT Property Coordinator

Responsible for the planning,organizing and control of the Inventory Control Systems within the

unmanned systems,marine craft,armored vehicles and surveillance. Assist in the management

and accuracy of Government Furnished Property Assets inventory & audit processes. Responsible for

tracking & adjusting property through COLTS & ARMS government software databases.

April 2015 to Trans-Pacific Engineering Corp. Aberdeen Proving Grounds, MD

October 2016 Hazardous Waste Technician

Responsible for identifying, characterizing, labeling, packing and segregating hazardous waste & universal waste streams at the Treatment Storage Disposal Facilities (TSDF). Responsible for multitasking processes such as: receiving / rejecting incoming waste streams from various tenants for the purpose of properly staging and storing by utilizing the software program to electronically enter all waste streams after preparation of analysis and approvals. Accountable for weekly inventory, and daily, weekly, monthly inspections. Participate in performing field sampling tasks and complete all paperwork associated with all sampling processes. Conduct all meetings of Local, State and Federal Regulations, EPA, DOT Regulations, all Health, Safety Policies, RCRA, COMAR and OSHA Regulations and Compliance. Perform incoming and outgoing shipments by way of loading and off-loading waste and or materials. Demonstrate cooperative behavior and excellent rapport with management, co-workers, and ensure customer satisfaction concerning clients. Assure a clean work environment- free of spills, slip and trip hazards, and maintain inspections on all company equipment and vehicles.

March 2013 to Smiths Detection Edgewood, MD October 2015 Material Handler

Receive,store and issue government furnished property for the U.S. Army Integrated Vehicle Systems

Program. Manage the inventory and production plan to optimize and meet plant goals. Balance the

current and future demand requirements with manufacturing to ensure on-time objectives are completed.

Track damaged material and make adjustments to inventory to maintain accuracy in the SAP system.

Perform cycle counts daily and participate in the shipping/receiving process with packing items

& making deliveries.

Robert L. Wright Page 2

September 2011 MTEQ Middle River, MD

to March 2013 Material Handler

Routed materials to prescribed storage locations, storing, stacking, or palletizing materials in accordance

with prescribed methods, ensuring locations are accurately noted in the data inventory control system

using RF handheld scanners and forklift equipment. Receive, unpack,visually inspect, count, segregate,

and stock incoming materials. Pull jobs submitted from central military location, perform quality control

checks and pack orders to be shipped to military base field sites. Conduct inventory cycle counts daily.

March 2008 to Department of Safety, Health & Environmental Aberdeen Proving Grounds, MD

September 2011 Hazardous Waste Technician

Provided support in the management of hazardous waste for the entire Aberdeen Proving Grounds.

Utilized the tracking bar code system software for the management, regulation and coordination

over waste & supplies from time of receipt until issue, shipped, or dropped from accountability while participating in the inventory process. Responsible for the chemical segregation, consolidation packaging and sampling of waste chemical material at the Treatment Storage Disposal Facilities. Assured quality control of work performed during lab packing and special projects while adhering to state and federal environmental, health and safety regulations. Assured quality control of work performed during lab packing and special projects while adhering to state and federal environmental, health and safety regulations. Performed daily &monthly federal inspections at numerous facilities and presented strong customer service skills.

June 2007 to Rhodia Incorporated Baltimore, MD

March 2008 Chemical Operator

Assisted in the operations, safety and environmental matters related to the shipment of chemical

products. Operated, monitored and controlled the blending processes and equipment (pumps, boilers,

valves, compressors, heat exchangers) in accordance with process standards to ensure the

quality of the finished product. Charged, mixed and transferred product in accordance with batch

parameters. Quality controlled sampling for process analysis and made adjustments when necessary to

ensure product quality. Recorded operating data into SAP and documented daily operational logs.

Certified the safety of finishing equipment (fork truck, tools, PPE) on a daily basis. Performed general

housekeeping duties to keep work area contaminant-free.

March 2002 to SoBran Incorporated Aberdeen Proving Grounds, MD

June 2007 Logistics Assistant Manager (January 2004 to June 2007)

Oversaw activity of team employing risk-mitigating engineering controls and safety procedures associated to protect high profile clients against the threat of mail borne chemical,biological,nuclear,radiological and explosive threat. Conducted daily facility opening procedures; tested equipment and assured area was contaminant free; prepared bio sampling swipes, conducted swipes of area and sent samples to lab for testing. Reviewed daily incoming workload and assigned labor to stations according to needs; maintained time logs and documented activities performed; conducted sampling of environment and implemented corrective actions resulting from positive lab result returns. Provided orientations and trained newly-hired personnel.

QC Specialist (March 2002 to June 2007)

Assured quality control of mail processed and sorted according to client specifications and priority list

for the Department of Homeland Security and Department of Defense. Sampled work surfaces prior to shift to ensure area was contaminant free; oversaw mail sorting in air-tight environment wearing safety apparel (tyvek, powered air purifying respirators [PAPR], and surgical gloves) as precautionary measures against potential contact with nuclear, biological and/or chemical materials; addressed any discrepancies discovered in sort order with personnel and advised of corrective action needed; responded to inquiries from sorters; trained newly hired personnel.

Selected from among 10 other personnel to act as manager for a 10-week period in manager's absence. Successfully maintained team atmosphere and improved morale.

Robert L. Wright Page 3

April 1982 to Vulcan Hart Corp. Baltimore, MD

January 2002 Engineering Technician (July 1984 to January 2002)

Built and tested prototypes of commercial cooking equipment according to specifications within manufacturing plant. Worked in tandem with engineers on designs and made suggestions for modifications and/or improvements as determined necessary. Installed prototypes at off-site locations to monitor performance; traveled to sites to troubleshoot problems and service equipment as necessary; communicated with test site personnel for feedback on equipment performance, evaluated problems and recommended solutions; randomly selected equipment to ensure quality of construction and detect malfunctions or deficiencies prior to sale; conducted preliminary audits for the American Gas Association’s quality assurance program to ensure successful certifications; supervised staff of four lab personnel as needed; trained newly hired personnel.

Production Operator (April 1982 to July1984)

Safely set up and operated various metal forming & cutting machines (shears, press breaks, drill presses,

saws, sanders, grinders to produce the final product for quality control approval and the production line.

Calibrated machines at the beginning and end of each shift. Monitored the machines during every

procedure to ensure optimum running operation. Measured and examined completed parts to ensure

quality and conformance to specifications on blueprints. Troubleshoot and performed routine

maintenance on equipment. Created and maintained activity logs.

EDUCATION

* 40 HOUR HAZWOPER

* TWIC certified

* Advanced Hazardous Waste Management

* Emergency Management Institute ( FEMA study program )

* Forklift Certified,CPR, First Aid, Respirator Fit Certified

*Eastern Technical Baltimore, MD - Electrical House Wiring, Electronics l

*CCBC ( Dundalk and Essex Campuses) Baltimore, MD.-Business Management (39 semester hours)



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