Cinthya Boyle
NRH, TX ***80
acz4ax@r.postjobfree.com
Motivated individual with over 20 years Human Resource experience. Strong generalist background and solid business acumen with well-developed communication and organizational skills. Successful track record based on high employee morale, increased profitability, project development and managing change as a strategic partner.
Employee/Labor Relations Benefits & Compensation Change Management
Recruiting & Retention Budgeting/ P&L Training & Development
Legal Compliance Performance Management Strategic Planning
Professional Experience
Tire Profiles, LLC – Human Resources Director 8/2013 – 3/2017
• Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, records management, employee relations and retention, AA/EEO compliance and labor relations, all while supporting 40+ employees local and across the United States.
• Develops organizational strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to strategic thinking and direction.
• Implemented human resources operations by recruiting, selecting, coaching, counseling, and disciplining staff; planning, monitoring, appraising and reviewing staff job contributions; resolving problems, and implanting change.
• Oversee the administration of health plans, including enrollments and terminations.
• Administration and processing of payroll for salaried and hourly employees.
• Conduct new employee orientation and oversee process to ensure employees gain an understanding of benefit plans, enrollment provisions, company policies and procedures and encounter a smooth transition into the organization.
• Investigate and appropriately resolve complex employee issues in an ethical and confidential manner.
• Administer all aspects of the occupational injury plan. Initiate medical treatment, follow up and process and audit all documentation.
• Process all unemployment claims and appeal process with a 100% success rate.
• Ensure the resolution of all compliance issuers, as well as legal and regulatory factors affecting relations in the workplace.
Crest Auto Group – Human Resources Director 5/2012 – 8/2013
• Ensure the effective delivery of HR processes including recruitment/selection, performance management, employee relations, while supporting 300+ employees in 3 dealerships and supervising 8 direct reports.
• Investigate and appropriately resolve complex employee issues in an ethical and confidential manner.
• Process monthly billings from insurance providers. Review billing for accuracy against employee payroll deductions. Resolve discrepancies with carries and approve for payment.
• Process all unemployment claims and appeal process.
• Ensure the resolution of all compliance issuers, as well as legal and regulatory factors affecting relations in the workplace.
Service Repair Solutions, Inc. – Human Resources Director 6/2008 – 4/2011
• Ensure the effective delivery of HR processes including recruitment/selection, performance management, reward and recognition, career development communications, management and employee training and placement, organization and management development, and aligning them to the business strategy, while supporting 600+ employees with 4 companies under the SRS umbrella in 3 states and 3 direct reports.
• Investigate and appropriately resolve complex employee issues in an ethical and confidential manner.
• Review and audit payroll register prior to payroll processing to assure accuracy.
• Process monthly billings from insurance providers. Review billing for accuracy against employee payroll deductions. Resolve discrepancies with carries and approve for payment.
• Administer all aspects of the occupational injury plan. Initiate medical treatment, follow up and process and audit all documentation.
• Process all unemployment claims and appeal process with a 99% success rate.
• Ensure the resolution of all compliance issues, as well as legal and regulatory factors affecting relations in the workplace.
Silver State Bank – VP, Human Resources 7/2004 – 10/2008
• Guide the organization through a 200% company growth, merger and IPO while supporting 400+ employees in 8 states.
• Implemented, rolled out and trained new ADP time and attendance module which resulted in a streamline of payroll process, increased accuracy and decreased processing time by 3 hours.
• Department received “superior” audit rating for 2 consecutive years.
• Coached management staff to reduce turnover by 5%.
• Administer all aspects of the occupational injury plan. Initiate medical treatment, follow up and process and audit all documentation, and reducing workers’ compensation by 1%.
• Investigate and appropriately resolve complex employee issues in an ethical and confidential manner.
• While at Silver State no legal action was ever taken against the back, and the unemployment rate decreased by .30%.
Olen Residential Realty – Human Resources Manger 10/2002 – 7/2004
• Ensure the effective delivery of HR processes including recruitment/selection, performance management, reward and recognition, management and employee training and placement, employee relations, while supporting 300+ employees across 18 apartment communities in 3 cities.
• Investigate and appropriately resolve complex employee issues in an ethical and confidential manner.
• Process all unemployment claims and appeal process with a 100% success rate.
• Ensure the resolution of all compliance issues, as well as legal and regulatory factors affecting relations in the workplace.
• Process payroll for all salaried and hourly employees.
• Process monthly billings from insurance providers. Review billing for accuracy against employee payroll deductions. Resolve discrepancies with carries and approve for payment.
• Administer all aspects of the occupational injury plan. Initiate medical treatment, follow up and process and audit all documentation.
Hilton Grand Vacations Co. – Human Resources/Office Manager 2/1999 – 10/2002
• Ensure the effective delivery of HR processes including recruitment/selection, performance management, reward and recognition, management and employee training and placement, employee relations, while supporting 1000+ employees across 4 properties.
• Investigate and appropriately resolve complex employee issues in an ethical and confidential manner.
• Process all unemployment claims and appeal process with a 100% success rate.
• Ensure the resolution of all compliance issues, as well as legal and regulatory factors affecting relations in the workplace.
• Process payroll for all salaried and hourly employees.
• Process monthly billings from insurance providers. Review billing for accuracy against employee payroll deductions. Resolve discrepancies with carries and approve for payment.
• Administer all aspects of the occupational injury plan. Initiate medical treatment, follow up and process and audit all documentation.
Professional Memberships and Certifications
• Southern Nevada Human Resource Association
• Society of Human Resource Management
• HIPPA Certified
• Certified in Leadership Development
• Certified in Relationship Development
• Bilingual – English/Spanish