Justin Herman
PO Box *** Newton, NH ***** 603-***-**** *************@*****.***
Outside Sales Leader and Medical Specialist
Extensive background in cultivating business relationships and exceeding sales goals, including experience in employee core competency and retention, developing team building programs, adapting educational strategies for every worker to better prosper, bringing a highly motivated atmosphere in to the workplace.
Demonstrated success in closing deals and problem solving strategies, applying complex reason to everyday workplace functions to better increase productivity, real time solutions to prevent future issues and to perform beyond the company expectation.
Professional Experience
ON CALL INTERNATIONAL Medical Liaison/Surgery Interpreter
Assisted with medical emergencies in a fast paced, demanding work environment
Performed life saving medical consultations with overseas doctors and provided detailed medical reports
Developed extensive knowledge of geographic locations across the globe to better assist clients
Performed quality control metrics to ensure company goals were being met
SOUND LION General Manager/Assistant Marketing Director
Performed full operations management at two store locations simultaneously while growing the brand through vigorous event marketing
Set up, negotiated, and closed numerous event contracts and leasing spaces for the company
Performed and led major marketing events at locations such as Simon Malls and Boston Calling Music Festival
Assisted in developing the company training manual to improve employee development and retention
RADIOSHACK M.P.S. Android Technical Analyst/Android Development Sales
Statistically based analysis of the smartphone industry to better predict software issues and find solutions to commonly identified problems
Constant diagnosis and meticulous data filing of customer issues, software glitches, code breaks, and application restore fragments
Achieved multiple bonuses closing monthly contracts with prospective clients
RADIOSHACK CORPORATION General Manager
Trained, developed and staffed a consistent roster of 7-10 team members, held a monthly training session for sales strategy, coaching and developing up to 15-20 team members at once
Awarded numerous sales accomplishments over a two year span including, company ranked in top 100 of 5,200 stores nationwide in customer sales satisfaction for 18 of 23 months
Provided customers with in depth expertise on a well maintained inventory of over 43,000 items, specialized in inventory control management and staff focused cost reduction control
In full operational control from P+L, payroll, maintenance, human resources, scheduling, team building exercises, and facility management
Sharp focus on staff development through management reports, coaching sessions, and a daily reinforcement of company goals to better growth
Education
Keene State College Management/ Education 2007-2010
SNHU Online Business Management 2012-2013