Terry Bradford, CPCU, CFE

**** *** ****** ***** * – 614-***-****

Hilliard, OH 43026 Email: acz477@r.postjobfree.com C - 614-***-****

IT & Financial Services Professional with over 30 years of experience in all phases of Project Management & Vendor Management, both Digital and Software Development Lifecycle (SDLC) including Requirement gathering, Analysis, Design, Development, Testing, Deployment, Delivery and Support. Managed medium to large IT projects ($5M – $30M).

PROFESSIONAL SUMMARY

An experienced, multi-dimensional Project Manager/Business Analyst with over 20 years of proven track record of success leading teams in the development, implementation and continuous improvement/support of innovative corporate- wide business processes and solutions.

Expertise in leading diverse, cross functional teams and vendors, both onshore and offshore, in developing and implementing and integrating vendor services, business processes, including gathering business requirements, design, scope and budget, quality testing, risk management, testing and implementation (SLDC) with strategic planning and execution with various project management methodologies.

Defined and implemented work priority management and resource management processes.

Experienced in communicating effectively with all levels of management, users, developers, architects, testers stakeholders and QA.

Managed teams that provided production/operational support, resolving system or application/program defects per SLA guidelines.

Adept at successfully negotiating with executive sponsors/stakeholders, vendors and project partners to solve project conflicts and issues.

Adept at learning on the fly, highly adaptable as well as a nimble and quick learner.

PROFESSIONAL EXPERIENCE

Department of Developmental Disabilities (DODD) –

State Of Ohio (contract Apr 2016 – Apr 2017

Project Manager – Data Warehouse

Managed Business Analysts, developers and Data Base Administrators in the data migration and transformation from applications/legacy data into the DODD Data Warehouse.

Managed the prioritization and resolution of data bug fixes and change management (ServiceNow) to manage and document their resolution/implementation.

Responsible for communication/coordination/collaboration with Business, IT staff, other stakeholders in the management of the project portfolio thatwas scheduled to migrate into the DODD Data Warehouse.

Designed and implemented business processes and practices that supported the business reporting needs of DODD.

Managed data migration projects in parallel to new build application projects to meet expected reporting needs and target dates for business reporting.

Conducted business kick off meetings for discovery, scope, and set timeline expectations.

Followed standard data validation and testing processes to ensure data integrity and ensure that configured data met compliance standards.

Ensured the project procedures, security and IT policies, and confidentiality of PII data were followed at all times

Columbus Dispatch, Columbus, Ohio (contract) Mar 2015 – Nov 2015

Project Manager (Agile)

Manage Application Development teams, business stakeholders and vendors in the development and implementation of technological and operational business applications/processes and services.

Responsible for overall planning, budgeting, resource allocation, design, development, project management for new client engagements and phases.

Cultivated a collaborative team environment with increased communication, encouraging “team brain storming” and team planning of sprints/deliverables.

Communicate project statuses and issues on a regular basis as well as mitigate issues as needed.

Managed project deployments consistent with scheduled release guidelines and meeting capacity requirements.

Experienced in various change strategies and adhere to change management requirements.

Collaborate with business leaders, executives, SMEs, information technology and business users on full project life cycle development engagements.

Keep project schedule, progress and issues documented and updated in MS Project, SharePoint, Clarity and Jira.

J.P Morgan Chase, Dublin, Ohio (contract) Oct. 2013 – Dec. 2014

Project Manager- Data Warehouse (Iterative)

Manage the day-to-day execution of firm-wide initiatives/projects ($5-$30 mil) through the project

SDLC lifecycle, from concept to implementation; including documenting business requirements, workflow, operating model and managing all testing from unit testing to UAT testing.

Establish working relationships and interface regularly with senior managers, project sponsors, business stakeholders and technology partners to provide project updates on status, identify and resolve/escalate issues, risks and dependencies.

Work with business leadership in defining, prioritizing and achieving strategic objectives, and ensure projects meet the approved business requirements.

Author project charter and business requirement documents by leading working group sessions across lines of businesses to capture project scope and requirements.

Facilitate communication for ongoing project management status, coordinating messages and setting business expectations.

Managed projects from initiation to full deployment, including all phase of analysis, design, build and testing.

Provided analysis of systems of record (SORs) to define data attributes, applying statistical and/or logical techniques to describe and illustrate, condense and recap, and evaluate data.

Used Clarity, SharePoint, MS Project and Crystal to manage project tasks, resources and to report project status.

Mapfre Insurance (P & C) - Columbus, Ohio (contract) Oct 2012 – June 2013

Project Manager – Agile Methodology

Coordinated / scheduled onshore/offshore developers/business analysts/ testers (11) to support critical production issues and scheduled technical environmental upgrades/changes.

Communicated project status and issues weekly to cross-functional stakeholders, executive sponsors and impacted business function leaders.

Addressed, mediated and resolved any issues, problems or conflicts throughout the project.

Transitioned project from initial Waterfall plan to Agile by implementing morning stand-ups, outlining two week sprints and breaking down tasks individually and quantifying effort hourly/individually as well as other basics of Agile methodology.

Used Microsoft Office suite, Peregrine, Service Now and SharePoint to manage project and report.

Highlights for Children- Columbus, Ohio (contract) April 2012 – Aug 2012

Sr. Business Analyst

Charged solely with researching and defining enterprise content management which included defining data governance and data storage best practices.

Interview cross functional business end users and provide analysis on the client enterprise’s use of collaborative tools to define Best Practices that established standardization, increase productivity, eliminate business process inefficiencies and improve work tool compatibility.

Provide taxonomy/metadata/data classification standards for client enterprise to improve file share/retrieval capabilities by defining file naming conventions.

Map (Visio) current state business practices for document management; develop business use cases to highlight gaps in current processes, use Agile project management methodology to identify improved and continuous business process opportunities.

TransUnion- Hilliard, Ohio (P & C) (consultant) April 2008 – March 2012

Sr. Business Analyst/Project Manager

Developed client project plan to integrate/interface in client business processes/programs that outlined scope, goals, mileposts, deliverables required resources, budgets ranging from $100,000 - $700,00, and timing.

Provided consultative services to client project teams ranging from 5-15 resources on integrating various financial solutions/services into major financial clients’ business processes, including outlining risks and conflict resolution plans.

Oversaw and documented all phases of app testing including client user acceptance testing.

Developed and oversaw web application roadmap and development for integration/interface with TU solutions and client web functionality.

Leverage third party database integrations into customer acquisition business processes to validate customer data, mitigate risks and establish data governance standards/guidelines as well as mitigating cyber vulnerabilities.

Conduct pre and post data analysis post mortem, utilizing data query tools including SQL and Excel, to assure project results achieved desired project objectives, met ROI expectations and identified business process improvement opportunities.

Nationwide Insurance- Columbus, Ohio (P & C) Jan 1996 – March 2008

Sr. Business Process Consultant/Project Manager

Managed cross-functional project teams, using MS Project, in the initiation, analysis, requirements, design, build, test and deploy of Enterprise wide business processes.

Creator and Business Project Manager of VAT (Validation Authentication Tool), an industry-first automated security, material misrepresentation detection/deterrence business process at the point of sale that identifies/mitigates rate evasion with a return on investment of $80 million annually which exceeded project expectations.

Creator of “EZ Acquisition”, a business process that utilizes pre-fill technology to streamline the policy application/customer acquisition process, providing “ease of use” customer service benefits, reduced costs, improved data integrity and premium rate accuracy, winning Nationwide IT project of the year award in 2006

EDUCATION AND PROFESSIONAL DEVELOPMENT

Chartered Property-Casualty Underwriter (CPCU- 1995), Certified Fraud Examiner (CFE - 1993)

B.S. in Education, Bowling Green State University, Bowling Green, OH

Accomplishments

Served on the Board of Directors for the International Association of Special Investigative Units (IASIU).

Served two terms as President of Ohio Chapter of IASIU

Received Certified Fraud Examiner (CFE) designation in 1993.

Earned Chartered Property Casualty Underwriter designation (1995)

Awarded Enterprise IT Project of the Year Award - Nationwide Insurance (2006).

Patent application submitted for Validation Authentication Tool (VAT) by Nationwide Insurance (2005)

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