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QA Engineer

Location:
Albany, NY
Posted:
May 04, 2017

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Resume:

PROFESSIONAL SUMMARY

Over **+ plus years of IT Experience in the field of Software Testing.

8+ years of experience following Agile methodology, especially Scrum process.

Experience on DevOps, Continuous Integration - Continuous Delivery Development.

Experience on working with BDD (Behavior Driven Development) approach.

Experience with identifying, defining, and completing all testing deliverables and milestones for one or more simultaneous software projects.

Skilled with planning, scheduling, tracking, reporting, providing estimates, requirement analysis, identifying gaps, managing and prioritizing issues for testing.

Experience in Manual Functional Testing, System Integration Testing, Regression, Sanity, Smoke Testing, Database Testing and Mobile Testing.

Experience on testing Web Services/XML using soapUI/soapUI Pro.

Experience with Web Services (REST/JSON)– API testing

Experience in Performance testing using testing tools LoadRunner/Performance Center, SilkPerformer, WebLoad and Jmeter performance Tool.

Expertise in preparing Functional Test Strategy, Performance/Load Test Strategy, Test Plans, Test Case design, Test Case review, Test execution, Traceability matrix, Test Summary Report and providing status update relevant to testing activities.

Experience in Load testing, Stress Testing, Endurance testing, Volume testing, Capacity Planning.

Experience on functional test automation using Selenium/ QTP and involved in designing Automation Framework, identifying test scenarios for automation, test data setup and developing test scripts.

Experience in UAT Coordination and providing support to UAT team.

Exposure to all stages of Software Development Life Cycle/ALM, different methodologies like Agile, Iterative, V and Water fall models.

Good understanding of CMMI and ITIL guidelines.

Experience with documenting and reporting Bugs Using Quality Center, JIRA, Bugzilla, RIT, Star team and Wiki.

Good Knowledge in PL/SQL.

Good interpersonal skills, commitment, result oriented hardworking with a quest and zeal to learn new technologies and undertake challenging tasks.

Achievements:

CEO Award (2013)

Best Team Award - 2009

Star award of the Quarter-1 (2009)

Best Team award for Load Testing (2008

CERTIFICATIONS

CSTE (Certified Software Test Engineer)

CSQA (Certified Software Quality Analyst)

HPO-48 HP LoadRunner11.x_ Certifications

EDUCATION

M.S in Information System Engineering and Management from Harrisburg University of Science and Engineering, USA – In Progress.

M. Sc in Electronic Science from Berhampur University, India in 1998.

B. Sc (Physics) from Utkal University, India in 1995.

TECHNICAL SKILLS

Operating Systems: Windows95/98/Windows NT/XP/2003/2008 and Linux

Languages & Technologies: C, C++, Java, JS, Angular JS, C#, VB, ASP, .NET and J2EE

Databases: Oracle, DB2, MS SQL Server, MS Access, MS SQL C & MongoDB.

Tools & Utilities: IBM RTC,/RQM, LoadRunner/Performance Center, WebLoad, Jmeter, SilkPerformer, SOASTA CloudTest, MS Visual Studio, MS VSTS Performance Tool, ANTS/Debug Diagnostic/AppDynamics/WinDbg Performance Profilers for .NET, jvmstate/JProbe/JProfiler Performance Profilers for Java, SiteScope, OpenSTA, Quality Center, eclipse, QTP, Selenium, JIRA, Bugzilla, Wiki, Starteam, VSS, CVS, Toad, soapUI/soapUIPro, REST API (Http GET/POST) – using Chrome and Mozilla Firefox Add-on Tools, TFS, Fiddler/HttpWatch, RIT, Oracle AWR, SQL Developer, Data Analytics/Machine Learning using R, and Tableau.

PROFESSIONAL EXPERIENCE

NYSOH, Rensselaer, NY

Aug 31/2015 – Present

Sr QA Engineer – Testing (Contractor) at CSC/CSRA

Description: New York State of Health, Department of Health, Renesselaer, NY, USA

This web-based application is the Official Health Plan Market Place for the NY State, Department of Health is designed to assist the Individuals & Employers to purchase health coverage from Health Plan Providers. The Marketplace will show you the health plans available to you, the benefits covered by the plans, the doctors and facilities that participate in the plan network, and the cost of enrolling in the plan. You can pick plans for yourself and all of your eligible family members whether they qualify for Medicaid, Child Health Plus, or a qualified health plan through NY State of Health.

Roles & Responsibilities:

Identify, define and complete all testing deliverables and milestones for one or more simultaneous software projects.

Identify and Analyze Functional Requirements

Lead the effort in the software testing activities including test planning, test data preparation, test execution and test reporting on one or more simultaneous testing projects.

Work with Business Owners and understand the functional requirements and develop high level test scenarios.

Plane, Schedule, Track, Report Status, Manage and Prioritize Issues for Testing.

Providing test effort estimation

Prepare Test Summary Report, Traceability Matrix and Test Case Review and Execution.

Responsible for Preparing Test Strategy, Test Plan, Test Cases, Test Data & Bug Tracking.

Responsible for performing SIT, Functionality, Regression, Smoke, Compatibility testing and other Test Strategies on the Application.

Participate in team meetings

Investigate software bugs, recreate/perform defect analysis and interacted with QA team, BA team, developers to resolve technical issues

Perform Test Analysis on production defection, prepare RCA and provide recommendations to avoid similar issues in future

Coordinate with all members of the project team including associates from the Development, Business Analysis, Quality Assurance and Release Management teams to ensure quality software application releases.

Global Foundries

Malta, NY

01/2015 – Aug 28, 2015

Architect/Sr QA Lead - Testing

Description: The ECM (Engineering Change Management) is a web-based application designed to assist the engineer in making engineering changes part of the Manufacturing Execution System (MES). MES provides the user with all the information needed throughout the manufacturing cycle. ECM Application is integrated with different factory systems and is meant to reduce setup time, improve engineering efficiency and reduce setup errors.

Responsibilities:

Participate in an Agile Scrum development environment & working in Agile-scrum methodology.

Follow DevOps, Continuous Integration - Continuous Delivery Development with BDD (Behavior Driven Development) approach.

Identify, define and complete all testing deliverables and milestones for simultaneous software projects.

Lead/coordinate with offshore team and provide direction, guidance and mentoring to QA team members as well as assisting with problems regarding test approaches, issues found during testing, application knowledge and technical knowledge.

Lead the efforts in the software testing activities including test planning, test preparation, test execution and test reporting.

Work with Business Owners and User Groups and understand the functional requirements and develop high level test scenarios.

Design Test Strategy/Test Plan and Plan, Schedule, Track, Report Status, Manage and prioritize Issues for Testing.

Prepare Performance/Load and Functional Test Strategy (environments, resources, automation, test data management, determine testing approaches for each Sprint).

Troubleshoot memory leak in REST API Services, thread locks and performance issues.

Prepare Test Cases from the Functional Requirement Specifications.

Design Test Strategy and Plan for Functional Test Automation and decide the Automation Framework.

Analyze and identify the Functional Test Automation scenarios and help automation team in resolving issues if any during the development of automation Scripts using in-house Selenium automation framework and preparation of test data.

Create/maintain/execute automated test and apply automation for major releases to drive efficiencies.

Test REST API (Http GET/POST) – using Chrome and Mozilla Firefox Add-on Tools.

Prepare Test Summary Report for every Sprint release, Traceability Matrix and Test Case Review and Execution.

Environment: Java/J2EE, Angular JavaScript, JSON, Tomcat, Spring, Zero MQ, MyBatis, Oracle, MongoDB, Linux, Jmeter, Fiddler/HttpWatch, Jira, Quality Center, REST Services, Selenium Webdriver, Cucumber, TestNG, JConsole, jvmstat, Jira, and Jenkins, With DevOps model, Continuous Integration - Continuous Delivery Development with BDD (Behavior Driven Development) approach.

Division of Corporations, Delaware

05/2010 – 12/2014

Architect/Sr QA Test Lead

Description: The Division of Corporations (DoC) generated a significant amount of revenue from the filings, taxes and related transactions associated with the business of incorporating in Delaware. The ICIS system allowed the State of Delaware to efficiently manage this information and helped maintain the premier status that the state currently holds, making them the place that companies go for incorporation.

The system could be divided into two distinct points of entry or applications utilizing a shared database. The public access application was for use by external users to search entities, pay franchise taxes or file UCCs. The ICIS private application was for use by internal DoC users as well as registered online agents who represent external clients. The ICIS application was a workflow management system used for processing requests from many different business activities which in many cases invokes image management.

Responsibilities:

Participated in an Agile Scrum development environment & worked in Agile-scrum methodology.

Identified, defined, and completed all testing deliverables and milestones for one or more simultaneous software projects.

Understood the functional requirements and developed high-level test scenarios.

Designed test strategy/test plan and plans, scheduled, tracked, reported status, managed, and prioritized issues for testing.

Prepared Performance/Load and Functional Test Strategy (environments, resources, automation, determine testing approaches during QA phase).

Prepared Test Cases from the Functional Requirement Specifications.

Understood and analyzed current performance requirements from the productions data and the Preparation Performance/Load Test Design document and was involved in preparing performance test scripts, test execution, analysis and reporting.

Prepared Traceability Matrix and was involved in Test Case Review and Execution.

Involved in performing performance testing using LoadRunner, WebLoad, and Jmeter Load Test Tools.

Involved in analyzing the performance bottlenecks using Performance diagnostic tools AppDynamics/ANTS/Debug Diagnostic/WinDbg/Fiddler/HttpWatch.

Monitored the resource utilization using different monitoring utilities.

Analyzed the behavior of all layers of the technology stack while under load – this included application/code performance, operating system performance, hardware performance, network performance, as well as the interaction between these layers.

Investigated and resolved performance problems such as memory leaks, application crashes, and packet loss by identifying the root cause through forensic investigation using application log files, dump files, network traces, etc.

Designed Test Strategy and Plan for Functional Test Automation and decided the Automation Framework.

Analyzed and identified the Functional Test Automation scenarios and helped automation team in resolving issues if any during the development of automation Scripts using QTP and preparation of test data.

Involved in Smoke, Sanity, Functional, Compatibility, Regression testing, XML/Web Service Testing using soapUI/soapUI Pro, Database Testing, and reporting defects.

Conducted defect management using JIRA and Quality Center

Provided test effort estimation

Coordinated with all members of the project team including associates from the Development, Business Analysis, Quality Assurance and Release Management teams to ensure quality software application releases.

Coordinated UAT

Environment: VB .NET, C#, IIS, Oracle, Windows 2008/2000/XP, Linux, LoadRunner, Jmeter, WebLoad, AppDynamics/ANTS/Debug Diagnostic/WinDbg Performance Profilers, Oracle AWR, Fiddler/HttpWatch, Quality Center, soapUI/soapUI Pro, QTP, VSS and Jira.

Duns & Bradstreet (www.dnb.com)

Hyderabad

01/2007 – 04/2010

Associate Architect/QA Lead

Supplier Portal: This was a new Supplier Certification capability and interface was required to enable suppliers to provide information about them when registering to do business with D&B customers. The Supplier Portal was a subsystem of a holistic SMS solution on the eCommerce and DNBi platform.

Responsibilities:

Participated in an Agile Scrum development environment & worked in Agile-scrum methodology.

Identified, defined, and completed all testing deliverables and milestones for simultaneous software projects.

Provided direction, guidance and mentoring to QA team members as well as assisting with problems regarding test approaches, issues found during testing, application knowledge and technical knowledge.

Lead and coordinated a group of testers in the software testing activities including test planning, test preparation, test execution and test reporting on one or more simultaneous testing projects.

Understood and analyzed performance requirements from the productions data/the projections made by business team

Prepared Load and Performance Test Strategy (test scope and objectives, environments, resources, risks involved and mitigation plan, test tools, test techniques, determine testing execution approaches, performance test result analysis, test report) and walk thru it to team and the client

Identified the business scenarios for performance testing

Prepared Load/Performance Test Design documents

Involved in preparing load test scripts, customization of scripts, execution, analysis and reporting using Performance tool LoadRunner/Performance Center.

Monitored the resource utilization using different monitoring tools and utilities such as vmstat, SiteScope, Oracle AWR during the test execution.

Profiled Java code to identify hotspots using tools such as JProfiler and JProbe.

Involved in preparation of Test data used during the execution of load test.

Mentored team and assigned tasks to team members

Planed, scheduled, tracked, reported status and managed issues for testing

Conducted Defect Management using Jira and Quality Center

Provided test effort estimation

Collaborated with all members of the project team(both onsite and offshore) including associates from the Development, Business Analysis, Quality Assurance and Release Management teams to ensure quality of deliverables

Coordinated with different teams/vendors who are part of the specific release during performance testing.

Environment: Java, J2EE, IBM WebSphere Commerce Server, Oracle, Windows 2000/XP and Linux, LoadRunner/Performance Center, SiteScope, jvmstat, JProbe, Fiddler/HttpWatch, Oracle AWR, Quality Center, QTP, SVN and Jira.

Description: The SMB ePlatform application was an integration of SBS, Syndication and Telesales sites, which provided a suite of services enabling businesses to find new customers/partners/suppliers, assess credit, collect past due receivables, manage their own company information within the D&B file and compare their businesses to industry peers. SMB ePlatform was a common platform for SAS, SBS, Syndication and other partner sites by using commerce accelerator, Fulfillment Engine and Telebase. SMB ePlatform is an online service, where you can easily purchase D&B Business/Credit Reports and other D&B information with a credit card or over the phone through Sales Agents. In essence, it was a business intelligence center for the business owner to manage their relationships with other businesses.

Responsibilities:

Participated in an Agile Scrum development environment & working in Agile-scrum methodology.

Identified, defined and completed all testing deliverables and milestones for one or more simultaneous software projects.

Mentored team and assigned tasks to team members

Planed, Scheduled, Tracked, Reported Status, Managed and prioritized Issues for Testing.

Prepared Load and Functional Test Strategy (environments, resources, automation and determine testing approaches during QA phase).

Prepared Test Cases from the Functional Requirements Specifications.

Understood and analyzed current performance requirements from the productions data and the Preparation Load Test Design document

Involved in preparing load test scripts, customization of scripts, execution, analysis and reporting using Performance tool LoadRunner/Performance Center.

Mapped the requirements to the test cases through Quality Center.

Designed Test Strategy and Planed for Functional Test Automation and decide the Automation Framework.

Analyzed and identified the Functional Test Automation scenarios and helped automation team with resolving issues during the development of automation Scripts and preparation of test data.

Performed Test Case Review, Test Execution & preparation of Traceability Matrix.

Involved in Sanity, Functional, Regression testing and reporting defects.

Conducted Defected Management using JIRA and Quality Center

Provided test effort estimation

Collaborated with all members of the project team(both onsite and offshore) including associates from the Development, Business Analysis, Quality Assurance and Release Management teams to ensure quality software application releases.

Coordinated UAT

Environment: Java, J2EE, IBM WebSphere Commerce Server, Oracle, Windows 2000/XP and Linux, Load Runner/Performance Center, SiteScope, jvmstat, JProbe, Oracle AWR, Quality Center, QTP, SVN and Jira.

Albridge

Hyderabad

01/2006 – 12/2006

Senior Consultant – QA

Description: Albridge Wealth Reporting automatically consolidated clients’ investment accounts into one accurate and easy-to-use system.

Responsibilities:

Identified & analyzed Functional Requirements

Prepared Test Strategy and Test Plan

Planed, scheduled, tracked, reported status and managed issues for testing

Prepared Test Cases & Bug Tracked.

Involved in preparation of Test Data & involved in Module and System testing.

Developed Test Cases to test Functional, GUI, Security

Involved in identifying performance requirements and performing Performance Test using OpenSTA

Environment: Java, J2EE, JSP, Struts, Enterprise Java Beans, Java Script, Weblogic, Oracle, OpenSTA and Linux.

CVMail

(Australia), Hyderabad

07/2005 – 12/2005

Senior QC Engineer/QA

Description: Full Spectrum Recruitment (FSR) was a web-based e-recruitment solution.

Responsibilities:

Identified & analyzed Functional Requirements and Performance requirements.

Prepared Test Strategy and Test Plan

Managed Team and review of Team activities.

Planned, scheduled, tracked, reported status and managed issues for testing

Prepared Test Cases & Bug Tracked.

Involved in Preparation of Test Data & System testing

Developed Test Cases to test Functional, GUI, and Security

Involved in investigating software bugs and interacted with developers to resolve technical issues

Performed Performance and Load Tested using LoadRunner

Environment: Java, J2EE, JSP, Struts, Enterprise Java Beans, Java Script, Apache, Jboss Portal Server, Lucene, OS WorkFlow, Hibernate, SQL Server 2005, Windows 2000 Server, Jboss App Server (for Portal), Load runner and Bugzilla.

Handleman

Hyderabad

07/2004 – 06/2005

Senior QC Engineer/QA

Description: The Handleman field force represented the front-line of its communication with the customers and as such needs to be provided with near real-time information related to consumer preferences, trends, and priority activities so the field force can better manage and lead the store managers in serving the store manager’s customers. The objectives of this project were to:

Provide flexible and standards-based open platform architecture to replace the existing setup. An open platform is key to accommodate future requirements arising from Handleman’s business needs

Provide new capability and functionality in various areas including: visibility of how product or store is performing to drive in-store productivity, time and activity capture, labor management, suspicious sales alerts, dock to stock action items.

Responsibilities:

Identified Functional and Performance Requirements and built Test strategy.

Prepared Test Cases, Tested Data & Bug Tracked.

Involved in Functionality, Regression, Smoke and System tested

Performed database testing using SQL queries

Performance and Load Tested using Load Runner

Environment: J2EE (Java2, JSP, Servlets, EJB2.0 and JDBC), .Net, and C#, Oracle 9i, SQL Server CE, MS-Access, Windows 2000/XP(for Laptop client), Linux(Red Hat AS 3.0)(for Server), Pocket PC(HP)(client), IE 6.0, Oracle 9iAS and BIZNET framework (for Portal), LoadRunner and Bugzilla.

National Grange Mutual (NGM) Hyderabad

10/2003 – 06/2004

Senior QC Engineer/QA

Description: AM@Desktop was developed for National Grange Mutual (NGM), Keene, NH, and USA. It is an agency management tool, which enabled the employees (Regional Directors, Territory Managers, Underwriters and Agency Development Managers) to view performance of their customers (Agencies).

Responsibilities:

Identified and analyzed Functional and Performance Requirements

Built Test strategy/Test Plan, Test Cases & Bug Tracked.

Performed database testing using SQL queries

Developed Test Cases and Test Data

Involved in Functionality, Regression, Smoke and System testing

Performance and Load Tested using SilkPerformer5.1

Environment: Windows 2000/XP system with JDK1.4.1, IE 5.5, WebSphere, J2EE, XML and SQL Server 2000 as RDBMS, Starteam and SilkPerformer5.1

Summit Energy

Hyderabad

03/2003 – 09/2003

QC Engineer/QA

Description: Summit Energy was one of the USA’s most recognized energy management firms. Summit collects, retains and manages its information through the Customer Bill Management system (CBMS).

Responsibilities:

Built Test strategy.

Reviewed test cases written by my team members

Prepared the Test Cases & Bug Tracked.

Performance and Load Tested the Application by using SilkPerformer5.1

Environment: Windows 2000/XP system with JDK1.4.1, IE 6.0, OC4J AS and SQL Server 2000 as RDBMS Starteam and SilkPerformer5.1.



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