Robert Wilson

**** **** ******** • Midland, Texas 79701 • acz44m@r.postjobfree.com • 432-***-****

Fleet Manager

Skillful and dynamic service administration professional with demonstrated capacity to provide comprehensive, customer-centric support.

Key Qualifications

Proven track record of successfully directing fleet management requirements, training on proper vehicle and equipment operations, and warranty fulfillments in support of daily operations.

Well versed in developing and maintaining detailed vehicle maintenance schedules and related administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven fleet management and warranty support operations; adept at identifying goals and resolving issues in initial stages.

Proficient in multiple software programs including Microsoft Office Suite, Outlook, Microsoft Access, Windows Operating Systems, Retail Link, Reynolds & Reynolds, Partners Online, PeopleSoft, and Arkona. Ives Certified Equipment Trainer.

Professional Experience

Basin Electric & Technology Company – Midland, Texas

Fleet Manager, 5/2011 to 02/2017

Oversee all daily fuel, expense, repair, and related vehicle requirements for 50 trucks and for all company-owned / rental equipment. Maintain company vehicle GPS tracking capabilities and equipment. Ensure all vehicles adhere to company policies regarding service, usage, and maintenance. Monitor and analyze all opportunities to cut costs and improve efficiencies. When new associates join the firm, assign vehicles and review company vehicle policies. Provide clean, safe working conditions of the facility and equipment. Leverage excellent communication and problem solving skills, as well as the ability to analyze data and make decisions in a fast-paced environment. Arrange for the proper disposable of vehicles removed from service.

Berg Motor Company – Midland, Texas

Warranty Administrator, 12/2009 to 4/2011

Managed the daily warranty processing operations for the company; maintained dealership scheduling for the warranty and service departments. Responsible for filing, processing, and tracking warranty claims. Checked all warranty claims for accuracy and submitted claims on a timely basis. Built and fortified strong working relationships between the dealership and manufacturers; provided additional administrative support as needed.

Auto, Inc. – Midland, Texas

Warranty Administrator, 11/2006 to 11/2009

Directed all daily warranty processing requirements for three West Texas dealerships and maintained warranty and service department schedules. Processed all warranty paperwork to ensure proper documentation. Reconciled all warranty receivables with payments through the appropriate accounting schedule. Followed up on payment of outstanding claims. Arranged parts for shipping to the factory or distributor, or arranged parts to be scrapped. Filed and maintained all service records as required by the warrantor.