Nikki Quinn

281-***-**** acz42s@r.postjobfree.com

PROFILE

Administrative Professional with Information Technology / Management Information Systems background. Recently relocated back to Houston area. Seeking an opportunity to resume career and put administrative and office management skills to use in a position with opportunity for growth and continual learning. SKILLS & QUALIFICATIONS

Project Management Support MS Office Suite OpenOffice / Google Docs Customer Relations Communication Type 60 WPM

Research IT Help Desk /

Troubleshooting

Training

EDUCATION

Bachelor of Business Administration Degree, U niversity of Houston, Houston, TX Concentration in Management Information Systems (M.I.S.) EMPLOYMENT HISTORY

Hopkins County Abstract Sulphur Springs, TX

Administrative Assistant 9/2016 – 1/2017

● Input real estate contract information into Softpro and set up the paper file for a new title insurance order.

● Filed the new order paper files along with various receipts and documents that were received throughout the process of closing a property.

● Issued, copied, and mailed the title company policy for the property being sold.

● Maintained a list of documents being sent to the Courthouse for recording as well as stamped company name and logo on the documents.

Quinn VA, T X, OK

Stay at Home Mother / Homeschool Teacher K-8 / Community Volunteer 6/2000 – 9/2016

● Managed and budgeted household financial accounts using Microsoft Excel as well as made payouts.

● Answered the telephone, took messages, and responded to inquiries as well as greeted and directed guests.

● Received and responded to emails and social media.

● Designed and taught K-8th Grade curriculum to student.

● Managed a household and household tasks.

● Typed, scanned, copied, and filed household correspondence. Investment Advisory Network, LLC Englewood, CO

Programmer Analyst 2/2000 – 6/2000

● Wrote turnover requests using MS Office Suite.

● Worked with in house customers to upgrade software.

● Designed, coded, tested, and converted various financial reports and applications using Visual Basic, Oracle, SQL Server, DataDynamics ActiveReports, and Crystal Reports. City and County of Denver Denver, CO

Associate Programmer Analyst 2/1999 – 2/2000

● Wrote and implemented the standby procedure as well as coordinated the standby calendar.

● Supervised two teams of 3 individuals each.

● Interviewed customers about our products, compiled feedback list, evaluated business needs, and presented results to the Information Technology Department Management using MS PowerPoint.

● Designed, coded, maintained, and upgraded various software programs using Java and Oracle. Landata Systems Houston, TX

Associate Programmer Analyst 11/1997 – 12/1998

● Wrote various specification and product documentation using MS Office Suite.

● Assisted with the creation of the Customer Management System using MS Access.

● Designed, coded, maintained, converted, and upgraded various in-house software programs using Visual Basic and MS Office Suite.

● Trained Help Desk personnel to support Aim4Win software application. VALIC Houston, TX

Associate Programmer Analyst 7/1996 – 11/1997

● Prototyped customer interface using Visual Basic.

● Read software code and researched specific coded elements.

● Used MicroFocus COBOL and Callflow to support the Annuity Software. BePOS Houston, TX

Technical Writer 6/1995 – 7/1996

● Authored and edited end user documentation using MS Office Suite, Doc-2-Help, and Hijaak.

● Assisted Technical Writing Manager.

● Tested engineering software.

Bechtel Houston, TX

Administrative Assistant (Summer Contract) 6/1993 - 9/1993

● Answered telephone, transferred calls to appropriate departments, and scheduled appointments.

● Greeted and directed appointments and visitors.

● Sent correspondence, typed letters, and updated mail and phone directories using MS Office Suite.

● Created and maintained organization charts and financial spreadsheets.

● Kept project manager apprised of calendar schedule.

● Ordered supplies and maintained files and office supply room.

● Faxed and copied various documents.

● Arranged office meetings, catering, and travel as needed.

● Generated travel expense reports and turned in for the Project Manager when needed. Texaco Houston, TX

Tape Operator 1/1993 – 6/1993

● Retrieved tapes from the tape library.

● Inserted tapes into the disk drive.

● Removed tapes and refiled in the tape library.

Antiquity Accents Houston, TX

Receptionist / Sales Person 1/1988 – 8/1992

● Answered the telephone and assisted customers with product inquiries and customer accounts.

● Assisted and sold products to customers.

● Typed up store catalog.

VOLUNTEER EXPERIENCE

Civil Air Patrol - 2n d

Lt. Personnel and Administrative Officer 4/2016 – Present

● Set up new personnel files as well as printed and filed Member Search Profile Reports.

● Used MS Office Suite and OpenOffice to compile list of local businesses and organizations, make place cards, and certificates.

● Utilized Evite to send out invitations.

● Distributed fliers for display at local businesses

● Scanned in file documentation including attendance records and meeting plans. AWANA, TX - Volunteer 9/2009 – 6/2016

● Maintained attendance and book records.

● Assisted in regular program activities for children. Boy Scouts of America, TX - Volunteer 2012 – 2015

● Created and maintained list of units in the Tonkawa District using Google Docs.

● Presented popcorn, camp card, Den Chief Training and various merit badge topics orally as well as using MS PowerPoint.

● Persuaded units to sell popcorn and camp cards within Tonkawa district; 90% successful.

● Organized troop outing to Circle Ten Xperience.

● Maintained troop attendance, tickets, and paraphenalia sales for Circle Ten Xperience using MS Office Suite.

Contact this candidate