Project Manager Sales

Carol Revere

Beacon Falls, CT *****

acz423@r.postjobfree.com - 203-***-****

Senior Business/Systems Analyst Professional and Project Manager with over 15 of experience implementing change to system and business processes, as well as ensuring requirements are delivered. I have strong communication skills and experience building relationships with all levels including executive leaders. I lead projects through complete life cycles, Waterfall and Agile processes, from concept, development, design, test script writing, user acceptance testing, training and support. I lead and manage without authority. I coordinate cross functional teams and vendors. Develop project documentation and executive dashboard reporting. I insure IT documentation standards, methodologies and policies are followed. I have experience in evaluating complex process, policy and procedures. I understand and communicate business needs and convert them to system requirements. I am organized. I research and analyze data to determine root cause and recommend corrective action/best practice for systems and process across multiple applications, and location. I work cross functionally with IT and business partners to document requirements and technical solutions with a focus on increasing customer-client satisfaction.

Authorized to work in the US for any employer

WORK EXPERIENCE

Contractor - Senior IT Business Analyst

STANLEY BLACK & DECKER/KForce New Britain CT

February 2017 to current

Reporting to Sr. director of Global Sourcing and Corporate Systems. Partner with enterprise business leads to implement process and technology that supports business transformation and integration projects. A strategic business partner working with leadership and subject matter experts on business process and requirements. I work with business leaders for vendor selection and SOW. Work with vendors and business subject experts to conducts business process analyses and needs assessments in an effort to align information technology solutions with business initiatives. Work with business users to define and analyze problems and align the most suitable technical, application or configuration solutions. Develop documents and manages requirements and provides detailed design and business rules to support the requirements throughout the project life cycle up to and through change control for budgets. Create reviews and deliver end-user documentation (user guide, process flow charts, training materials) and training for accuracy. Works with the users to select or create appropriate scenarios to test all results to determine whether system changes meet project specifications; uses scenarios to assist the end user in acceptance testing. Provides input on processes, procedures, or new approaches.

Contractor - Senior Business Analyst/Project Manager

UI AVANGRID/Monroe Staffing Orange, CT

May 2015 to February 2017

• Report directly to Vice President, Customer Care, as Business Project Manager for the CBS 2015 and CBS 2016, 25 small / medium priority projects, selected yearly, encompassing multiple Operating Companies, business units and vendors. These projects are run consecutively over 6 months from vendor selection through implementation completion. 25 projects successfully completed in 2015 and 25 projects successfully completed in 2016 • Provide weekly Project Status Reporting to executives with Risk Analysis • Facilitate Business Requirement gathering, documentation, Test Scripts and User Acceptance Testing • Drive process improvements, develop As Is & To Be Process maps, document cross functional requirements, identify system enhancements Delivered recommendation presentations to senior management, and business partners. Work with vendors to develop design specification and implement system enhancement. Write and submit Benefit Statements to leadership • Improve process; bring about change by reinforcing positive action to achieve internal and external customer satisfaction through team work and leadership

Lead IT System & Business Analyst

SUN PRODUCTS CORP Wilton, CT

January 2012 to September 2014

Lead IT System & Business Analyst • Provided cross functional support and enhancements for Trade Promotion Management(TPM), SAP integration for, Sales, Marketing, Finance, Customer Service, Master Data business teams • Managed Master and transactional data (including Pricing and Discounts) integration between multiple systems reducing data load errors by 90% • Project Manager for small/medium projects. Managed team of 8 to 20 in the US and off shore, four companies, employees and vendor consultants, the budget, timeline, communications, executive status reports, documentation of requirements, test scripts, issues and risks • Developed audit process, conducted testing of key controls and evaluated compliance - identified invalid data causing trade promotions discount billing errors during order entry. This provided an 80% reduction in invoice errors • Managed SOX testing team for IT

Sr. Systems Analyst

MEDTRONIC (Covidien) North Haven, CT

December 2001 to March 2011

Information Technology Sr. Systems Analyst • IT Team Lead for three SAP implementation projects, Canada, and two plants in Puerto Rico • IT Project Manager for medium and small projects- completed on time and within budget • IT Team member, Large SAP Project/Big Bang implementation in US, Configured /documented business requirements and led conversion to functional specification, interfaced with programmers on code development and developed training materials to provide end user training in US, Canada, and Puerto Rico • Tracked and facilitated full cycle, cross functional testing for Order to Cash, Finance, Master Data (customer and materials), Warehouse and Manufacturing. Provided Level 2 support • Lead Integration of Acquisitions; master data and finance • Lead IT Audit and SOX team for yearly Audits • SOX testing team for IT, Six Sigma Blue

SAP Subject Matter Expert, Finance

TYCO HEALTHCARE North Haven, CT

December 1999 to December 2001

SAP Subject Matter Expert, Finance • Participated on the SAP Implementation team managing business requirements and training of new Subject Matter experts for Customer Master, Credit & Collections, Accounts Receivable, and Billing

Sr. Credit Analyst & Collection, Special Project Leader

US SURGICAL Norwalk, CT

1992 to 1999

United States Surgical Corporation operates as a subsidiary of Covidien plc.- manufactures and markets wound closure products and advanced surgical devices • Implemented IC Verify Credit Card System for US at 3 locations • BPCS pilot implementation, served as Subject Matter Expert for Accounts Receivable & Billing

Coordinator Sales Force Compensation

US SURGICAL Norwalk, CT

1990 to 1992

Managed staff of 4 and facilitated Sales Compensation calculations and payments • Developed documentation for National Sales Meeting and VP Sales

EDUCATION

MA in Leadership, Albertus Magnus College, New Haven, CT

May 2011

BS Business Management, Albertus Magnus College, New Haven, CT

August 2008

AS Management Information Systems, Albertus Magnus College, New Haven, CT

May 2006

ADDITIONAL INFORMATION

TECHNICAL SUMMARY • SAP Project Implementation experience and IT documentation • Perform reviews of applications, operations, business process, regulatory and SOX policy and procedures (System Life Cycle Development) • Maintain a working relationships with internal partners and external vendors • Manage, maintain, coordinate and communicate new and change IT process in efficient and timely manner • Identify and communicate gaps and facilitate remediation • Documentation Development: Project Status Reporting, Risk Analysis, Statement of Work, Contracts, Business Requirements, Functional Specifications, Test Scripts, Training Manuals, Standard Operating Procedures, SOX Audit documentation • SAP Training: SAP FI CA, AC225 Accounting, LO645 Credit, LO100 Service LO620 Pricing. SAP Configuration and Report writing • Software: SAP Order to Cash, Pricing and Distribution, JDA Trade Promotion Management, JDA Demand, Occupational Health Manager Software, BI Query, IC Verify, MS Office including SharePoint, MS Project, MS Access, MS Visio, XML, SQL

COMPETENCIES / STRENGTHS • Project Management & Leadership, Communications, Acquisition & Integration • Business System Analysis, IT and Business User Training, System Life Cycle Development, IT Audit, Sarbanes Oxley • Blue Belt Six Sigma, Staff Supervision & Motivation, Vendor Relations

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