*** ******** ** *** ***

Charleston, SC *****

843-***-****

acz417@r.postjobfree.com

Michael A. Heidtman

Experience

March 2016 to Present Cash America

Sales Associate

Greet and interact with all customers to determine their individual needs and perform loan and sales transactions

Handle all cash and negotiable items in accordance with established policies, procedures and practices

Effectively communicate to customers the legal aspects of pawn and buy transactions

Answer incoming calls, keep sales floor clean and stocked; maintain display of merchandise

Perform non-management open/close procedures

January 2016 to March 2016 Crossmark

Retail Representative

Schedule and execute daily retail merchandising tasks in a timely and efficient manner

Tasks include building displays and stocking new product per schematics, as well as verifying current inventory is up-to-date and maintaining/re-stocking existing displays

Provide excellent client services by developing and maintaining a good working relationship with management of each of my assigned stores

Maintain these good relationships with management through communication regarding current tasks as well as new sales and promotions

Engage every day with Crossmark’s online applications to plan, report and verify each day’s tasks

October 2016 to December 2016 Toys R Us

Sales Associate

Greet and interact with customers

Address any questions including assisting in location of product

Suggest both product add-ons to complement customer’s product and Product Protection Plans to increase item sales

Operate cash register and verify purchase price.

Accurately process customer payments including cash, credit and debit cards, and checks.

May 2012 to June 2016 Roper St Francis Physician’s Billing and Collections

Cash Application Specialist

Posted payments in both HPP and Allscripts billing systems

Maintained MS Excel spreadsheet detailing daily bank deposits from insurance companies

Posting charges for billing of radiology readings

Verify and update patient insurance information per office notes

Answer over-the-phone patient questions regarding billing

May 2008 to Nov 2010 McKesson Corporation Charleston, SC

Payment Keyer

Received and posted patient payments in accounts receivable system

Processed insurance deductibles and denials

Researched diagnoses from ICD-9 (International Classification of Disease)

Maintained patient demographics and records

Jul 2006 to May 2008 Kerr Drug, Inc. James Island, SC

Key Associate

Managed cash reporting, counting, distribution, and usage

Corporate reporting, inventory management, customer service and check out

Jan 1992 to Dec 2005 Medical University of SC Charleston, SC

Supply Specialist II

Educated staff and students in proper infection control techniques

Sterilized dental equipment for the oral surgery clinic

Managed inventory and assisted oral surgeons and nurses

Education

College Miller Motte Technical College Charleston, SC

Associate in Health Information Technology

College Trident Technical College Charleston, SC

Medical Record Coder Certificate

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