Profile:
Perform excellent communication skills and presentation skills internally and externally.
Proficiency with MS Office, MS Access, Suite including Word, Excel, and Outlook, Adobe Creative Suite.
Excellent analytic skills and advanced excel skills.
Experienced in Human Resource with 5 years of background in payroll processing, garnishment management and time submission procedures.
Proficient in 10 Key Calculator, QuickBooks, SAP, AS400, ERP, Kronos, Workday, Oracle E Business, and ADP programs.
Experience:
Healthcare Scouts, January 2017-Present
Contract -Payroll Coordinator, Human Resources
Conifer Health Solutions
Compute wage and overtime payments; calculate and record payroll deductions; process final pay for terminations.
Update time records and audit for compliance with established standards.
Enter new hires, terminations and employee changes such as tax status, voluntary deductions, and various other miscellaneous changes.
Issue payroll adjustment checks and complete manual check request.
Inspect automated system outputs such as registers and standard reports; and determining and correcting out of balance conditions
Research & respond to payroll inquiries received through email and Manage Engine.
Upload/ scan completed paperwork to our electronic records retention facility.
ICSynergy International, July 2016- January 2017
Operations Coordinator
Human Resource
Apple One Employment Services- Temporary Employee
Monitored project budgets, employee time entry, and project status.
Assisted in project management duties such as preparation of budget and time reports.
Communicated with leadership on project status and budget.
Conducted project status meetings and resolved any financial queries that are raised.
Acquired periodic customer reports to determine billing expense and any billing issues.
Coordinated billing, accounts payables and accounts receivable for a 1.2 million dollar sales in multiple countries, Reconcile accounts and monthly budgets.
Coordinate billing for vendors and bookkeeping duties.
ThyssenKrupp North America, April 2015- December 2015
Regional Payroll Coordinator- Contract Employee
Human Resource
Support Operations Management team in processing weekly payroll into payroll system.
Processed payroll for multiple states.
Maintain excellent customer services relationship and positive business relationship with employee’s concerning payroll.
Process garnishment set-up request, data entry, updating deductions data and established timelines for garnishments and follow state standards and procedures.
Monitor and audit payroll reports for accuracy.
Complete payroll processing and payroll adjustments with follow-ups.
Create branch invoices and complete billing procedures.
Process various monthly, quarterly, and annual billings and various credit memos.
Perform routine checks and balancing, and reconcile monthly.
AmerisourceBergen, March 2014- April 2015
Client Support Representative II
ICS
Heavy research, investigation, reconciliation, and analysis of open AR to determine root cause of past dues.
Communicating with pharmacies or medical offices through inbound and outbound calls, written communications, place purchase orders via EDI, fax, email, and verbally.
Provide customers service and open communication to pharmacies or medical officials.
Maintain a positive business relationship with internal/external customers.
Collections via telephone email and/or fax to reduce past due balances and open item counts.
Assists with customer problems such as missed shipments, price adjustments and backorders; continually strives for prompt resolution.
Wingspan Portfolio Advisors, October 2012- March 2014
Mortgage Processor II
Default Servicing Customer Advocate
Banking/Mortgage Servicing
Provide feedback for pre-closing as well as post-closing quality control audits in prescribed timeline.
Research default mortgage loan accounts to offer the most advantageous, customer workout solution for the homeowner.
Provide a rapid response to specific regulatory issues through resolution letter.
Ensure that complaints are properly documented, reviewed and addressed.
West Jackson Community Development Corporation, June 2009- June 2012
Executive Assistant
Non- Profit Organization
Monitored Government Funded grant budgets, employee time entry, and program status.
Process garnishment request received by providing employment status, follow up procedures based on current state law.
Complete weekly and monthly reports on a variety of programs.
Schedule and organize conferences and record minutes.
Schedule and manage travel arrangements.
Provide professional administrative support internally and externally.
Monitored the organization’s budgets, employee time entry, and program status.
Assists with organization invoices and payroll procedures.
Maintain and organize office files.
University of Mississippi Medical Center, 2006-2009
Central Billing Office
Physician Scheduler II, Pediatrics
Billing Specialist II
Interviewed patients to obtain demographic and insurance information necessary for medical record identification and bill processing; input patient registration information into computer registration system and verified accuracy of information.
Provided accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed.
Handled complex patient account functions such as assignment and verification of insurance and medical codes, verification of contractual adjustments and payments, and review submission of refunds.
Ensured that all billing, charges and claims were posted and coded accurately into the billing system.
Corresponded with third party payers regarding claim status and submission.
Generate reports on insurance claims and resolve problems/issues within the reports.
Education:
Canton High School 1999- 2003 High School Diploma
Jackson State University 2003- 2007 Special Education
Maselle Career College 2010 Real Estate Sales Professional
Champion Real Estate School 2017- Real Estate Sales- Plano, Texas