General Clerk III

John G. Sumner

*** *. *** **. ****** AR. ***** {479-***-**** C} **************@*****.***

{479-***-**** H}

CAREER GOAL:

To obtain a supervisor or manager position utilizing my skills in retail and leadership while making the most of my Business Administration education and great people skills.

TECHNICAL SKILLS

•Microsoft Office: Word, Excel, Power Point

•Knowledge in installing hard & software on PC’s

WORK EXPERIENCE

General Clerk II

Serco, Inc. 2015-Present

•Process consumers Applications for Obama Care Rogers, AR

•Call consumers to retrieve info to complete their application

•Have them send in or upload additional or different documents

•Call consumers to update their mailing address, due to return mail

•Expire applications after their clock end date, and no additional info was found

Meat Dept. Manager/Sales Associate

Wal-Mart 2014-2015

•Ensure products were fresh and not out of date Fayetteville, AR

•Mark down products for quick sale, when needed

•Keeping the product on the sales floor fully stocked

•Price changes when products were set at a higher or Lower price

•Keeping the department a safe and clean environment

•Monthly inventory to see how much product is actually on hand

•Helping customers by satisfying all their needed and wants

Claims Associate 2013-2014

Wal-Mart Fayetteville, AR

•Handle products that are damaged, returned, stolen, and in store used

•Process disposed, donated, or shipped back to the Wal-Mart’s Return Center

•Inspect products, determine if there is visible damage or missing parts

•Approve products to be returned to the correct departments

•Assist with diminishing the amount of stolen products from the store

Cake Decorator/Bakery 2008 – 2013

Wal-Mart Fayetteville, AR

•Assisted as a team member on the Inventory Control Specialist Team

•Decorated product following specific orders for each individual product ensure product representation is at a maximum

•Recorded product orders: details of the cake the customer ordered

•Possessed attention to detail with orders by minimizing mistakes and improving product appeal

•Handled numerous multitasking activities by assisting other departments, handling day-to-day activities and ensuring current work is up to date

•Poses highly developed customer service skills in a fast-paced environment

Press Operator2 1989-2008

Reliance Label Solutions Paola, KS

•Utilized numerous types of machine presses

•Operated several different high speed black and white /color, Lexmark & Xerox printers

•Highly knowledgeable in a printing manufacturing setting

•Operated a set down or standup forklift, and experienced in the warehouse operations

•Reviewed collating / inspecting products for quality assurance

MILITARY EXPERIENCE

2010-2014 Team Member/Anti-Terrorism-Infra-Gard/Co-Operations with the FBI Little Rock, AR Chapter

1985 to 1988 HT3- Hull Tech 3rd Class (Highest Rank)-Navy-Honorable Discharge Mayport, FL

HONORS & AWARDS

1987 USCG MUC/Operational Distinguishing Device #2 -US Coast Guard Meritorious Unit Commendation Mayport, FL

1986 Sea Service Deployment Ribbon-Navy Mayport, FL

VOLUNTEER WORK

2010-2015 Donator/Volunteer-Washington Plaza Apartment Complex Fayetteville, AR

2010-2015 Leader of the Community-Neighborhood Watch Fayetteville, AR

2010-2015 Volunteer- Residents Council (Chair) Fayetteville, AR

2011-2015 Volunteer-WPARC Commodities Center Fayetteville, AR

EDUCATION

Bachelor of Arts in Healthcare Administration 2015

American InterContinental University Schaumberg, IL

Associate of Arts in Business Administration 2013

American InterContinental University Schaumburg, IL

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