Customer Service Sales
Resume:
Sierra Nobbs ************@*****.***
Objective
I am currently looking to enhance my knowledge of communication and analytical skills, as well as my strong teamwork abilities, while gaining hands on experience in the workplace.
Key strengths
Strong willingness and capacity for learning
Bilingual in the French and English spoken and written languages
Ability to learn and adapt quickly, adjusting actions accordingly
Performs well under pressure in a fast paced environment
Friendly and efficient customer service associate
Very good at multitasking and finishing duties on time
Enthusiastic attitude in person and over the telephone.
Education
Enrolled in The Business Administration program at the Southern Alberta Institute of Technology (SAIT)
Work Experience
SALLY Beauty and Hair Supply – Sunridge Way
Suggest creative and new hair styles and colours to customers
Make certain that all customers are given accurate information about skin products, hair colour/products, and electrical styling tools
Upsell monthly featured Items to all customers
Journeys Shoe Company - Sunridge Mall, Calgary, AB 2014-2015
Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service
Assisting customers with questions, needs and purchases
Cultivating successful relationships with retail customers
Completing each transaction in a quick and efficient manner
Assisting in physical inventory counts
H & M Clothing Company - Sunridge Mall, Calgary, AB 2013-2014
Greeted customers at the door and assisted with purchases
Answered customer questions and advised shoppers about sales
Created attractive displays highlighting seasonal inventory
Greeted customers at the door and assisted with purchases
Answered customer questions and advised shoppers about sales
Created attractive displays highlighting seasonal inventory
Sirens Clothing Company – Market Mall & Marlborough Mall, Calgary, AB 2012-2013
Advanced and reliable cash reconciliation
Preparing merchandise for display
Assisting customers with purchase decisions
Implementing all visual merchandising standards
Setting up merchandise on the sales floor
Volunteer Experience
The City of Calgary 2013
Canada day celebration, Olympic Plaza Arts & Crafts and Youth areas
Guyana Canada Cultural Association 2005-Present
Helped plan, organize and execute fundraising events
Participated in filling charitable aid packages for locals in Guyana
Set up and take down tents and decorations at events such as Global Fest
The Mustard Seed & the Drop in Centre 2009-Present
Cooked and served food to the residents at the center
Helped collect clothing and living materials to distribute
Carifest (Caribbean Festival) 2008-Present
Transport food and equipment to separate vendors
Organize and run activities for over 100 youths
Set up and take down sports and craft equipment in safety of children
Certifications
Pro Serve (LIQUOR Staff Training AGLC)
A Good Call (Bingo Staff Training AGLC)
Deal Us In (CASINO Staff Training ALGC)
Reel Facts (VLT Staff Training AGLC)
*References available upon request*
Contact this candidate