Dixie L. Battiste, CBA
Lewisville, TX 75067
acz3k0@r.postjobfree.com
SUMMARY
More than twenty-seven years experience in Commercial Collections and Accounts Receivable, including daily customer contact and customer service. Excellent interpersonal and negotiating skills. Adaptable to new concepts and responsibilities.
EXPERIENCE
ARGOS USA; Irving, TX June, 2011 – January, 2017
Account Manager
Cash application and reconciliation of cash sales accounts
Credit application processing and new account setup
Account reconciliation
Collect past due invoices
Send Notice to Owners on unpaid invoices.
File property liens, when necessary
Process valid waivers at customer's request
Resolve customer deductions with sales rep
Write up adjustments on customer accounts
A/R reporting to management
LEHIGH HANSON; Irving, TX June, 2008 - June, 2011
Portfolio Manager
Credit application processing and new account setup, including financial analysis and credit line recommendation
Account reconciliation
Collected past due invoices
Sent Notice to Owners on unpaid invoices
Filed property liens, when necessary
Worked with legal department when filing property liens or filing against payment bonds
Processed valid waivers at customer's request
Resolved customer deductions with sales reps
Wrote up adjustments on customer accounts
Processed refund requests
Processed credit card and check by fax payments
A/R reporting to management
Attended seminars
NATIONAL PRODUCT SERVICES; Irving, TX August, 2005 - June, 2008
Credit Analyst
Account reconciliation
Collected past due invoices
Dixie Battiste Page Two
Resolved customer complaints and deductions with sales reps
Worked with personnel in other departments regarding past due accounts
Wrote up adjustments on customer accounts
A/R reporting to management
Trained new employees
NATIONAL ENVELOPE OF TEXAS; Grand Prairie, TX August, 2001 - August, 2005
A/R Coordinator
Cash application
Account reconciliation (included government accounts)
Maintained sales tax database
Collected past due invoices
Researched and issued credits for valid claims
Setup new accounts
Processed credit card payments
Processed statements
Created World Writer reports
Filed bankruptcy claims
Credit approvals and administered credit hold report on a daily basis
Handled month end closing
A/R reporting to management
Keyed inventory data
Accounts Payable and Payroll backup
EDUCATION
Credit Business Associate (CBA) certification through National Association of Credit Managers. Notary Public in Texas. Completed 81 hours toward an Accounting degree.
COMPUTERS
MS Office, software including SAP, Great Plains, QuickBooks, JD Edwards, Oracle, AS400 and Trend software.