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Administrative Assistant Customer Service

Location:
New York, NY
Salary:
open
Posted:
May 02, 2017

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Resume:

SHURON McCULLOUGH

**** **** ***** ** ***. *J ● Bronx, NY 10472 ● 347-***-**** ● acz3hi@r.postjobfree.com

SKILLS:

Proven ability to operate cash register and manage drawer

Highly skilled in providing a timely, efficient, and considerate customer experience

Problem analysis, problem solving, adaptability, and ability to work under pressure

Organizational skills and customer service orientation

Work experience:

DCAS BRONX DA OFFICE Bronx, NY October 2016-December 2016

Intern/Maintenance

Clean bathrooms, empty garbage and recyclables cans

Mop and other general cleaning and maintenance work

HOUSING PRESERVATION AND DEVELOPMENT New York, NY July 2015- August 2016

Intern/Clerical

Maintained central personal files with the most updated information

Screened incoming telephone calls and update employee rosters

Processed new employees through proper procedures and assisted with WEP new hire orientation

MAXIMUS/APPLE ONE Bronx, NY November 2014-January 2015

Administrative Assistant - Temp.

●Knowledge of various internal systems such as Work Quest, DTS, NYCWAY and FIA’s.

●Entered and reviewed vital documents such as employment plans, excused notes, and other time sensitive documents into systems

●Operate office machines, such as photocopiers and scanners, fax machines, and personal computers

●Managed all interns’ timesheets and managed company phone lines

HUMAN RESOURCE ADMINISTRATION Bronx, NY December 2011- November2014

Clerk (Directors Assistant)

●Assist clients, answer incoming and direct calls

●Assist clients in document preparation

●Scan, fax, copy, index, file documents & separate winro135’s

SELF EMPLOYED Bronx, NY January 2008-August 2011

Childcare Provider

●Care for new born

●Provide care for young children after school

CALYPSO CHRISTIANE CELLE Queens, NY July 2007- October 2008

Receiving Clerk/Dispatcher

●Dispatched clothing to distributors

●Received, censored, and tagged all clothing for shipping

●Stocked all items on shelves by date received

TEMPORARY ALTERNATIVES New York, NY August 2003-May 2007

Administrative Assistant

●Prepared daily postings for jobs, Scheduled appointments

●Assisted managers with any verifications, faxes, and operated 25- 150 line switchboard

●Operated computerized register, processed credit and debit card transactions

CONSOLIDATED TRUCKING COMPANY New York, NY October 2000-June 2003

Administrative Assistant

●Operated 25 line switchboard

●Assisted in cleaning the work area, also copied, filed, and faxed documents

EDUCATION:

GED



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