Mark A. Miller

*** **** ***** *****, ********, Alabama 36092

Cell: 334-***-**** acz3g6@r.postjobfree.com

CORE QUALIFICATIONS

Recruitment & Retention

Employee Relations

Excellent written and verbal communication skills

Training & Development

Microsoft Word/Excel/PowerPoint

Active Top Secret Security Clearance

PROFESSIONAL SUMMARY: Extensive background in Recruiting/HR generalist affairs, including 15+ years in recruitment and retention, staff development, conflict resolution, benefits and compensation, HR records management, and HR policies and directives. Demonstrates success in negotiating win-win compromises, developing teambuilding programs, and writing manuals, policies, job descriptions and management reports. Recently retired E-7 from the United States Air Force after 20 years of service.

PROFESSIONAL HISTORY

Superintendent, Communications Directorate Executive Services 2014 to April 2017

UNITED STATES AIR FORCE, Maxwell AFB, Alabama

Serves as link between CEO and employees, advises management on organizational policy matters and recommend needed changes, coordinated and facilitated over 100 employee events/meetings/activities

Security Manager for 750 students and faculty, conducted TS/SCI briefings, 1500 verified clearances, initiated 400 re-investigations, investigated eight security incidents--six clearances revoked

Processed security clearances and visit requests for 300+ employees; administered foreign travel program; briefed/outlined potential known security threats abroad-zero incidents

Monitored organizations SharePoint page consisting of 1000+ uses, managed permissions, site content, trained users, page made accessible to over 5000 employees

Executive Administrative Superintendent to the Commander 2012 to 2014

UNITED STATES AIR FORCE, Yongsan, Republic of Korea

Supervised team of eight while managing upgrade training and qualification training while guiding professional development, five of eight selected early for next promotion

Managed executive leadership team $570K organizational account for all travel requests, slashed budget to $330K reducing costs 30% saving the government $240K

Maintained CEO’s calendar, protocoled 60+ distinguished visitor events while maintaining over $1 mil in sensitive equipment, Employee of the quarter 2013

Senior Advisor; responsible for the overall health, morale, welfare and discipline mentoring, and well-being of 350+ employees and families, provided exceptional time management and detailed weekly 30 page reports to leadership, investigated all on/off base incidents pertaining to employees/families

Non-Commissioned Officer in Charge, Knowledge Operations Management 2010-2012

UNITED STATES AIR FORCE, Eglin AFB, FL

Key Info Assurance Officer; fixed 200+on the spot/computer/network issues; encrypted users certifications, enabled 100% access resulting in no mission down-time

Managed 11 distinguished visits from US leaders; briefed under Sec of Army while in deployed location on homeland security, logistics, leadership and teamwork

Managed SharePoint transfer; oversaw 100+ data files into eight websites seamless transfer, saved the 60 hours/$24K in not shutting down page, 100% accessible during transfer to employees

Oversaw logistics move from Iraq to Kuwait, $550k in supplies, trained seven multi-service members on $2.7 M travel budget, proven sense of mission in support of national security initiatives

Nurse Health Professions Recruiter/Officer Accessions Recruiter/Enlisted Recruiter 2003-2010

UNITED STATES AIR FORCE, Columbia, South Carolina

Conducted job fairs, hospital visits, conventions, one on one interviews, mail-outs, literature drops, cold calling, resulting in a 300% nurse goal and 200% nurse specialist goal during reporting period

Exceeded Officer Training Program yearly goal, covered three states and 45 universities, recruited 43 officers to fill pilot, navigator, chemist, engineers, closed 9 out of 10 programs in first six months

Conducted base tours, radio advertisements, school visits and classroom presentations to 14 high schools and seven vocational colleges, earned top enlisted recruiter 2006, finished at 175% of goal

Traveled monthly to four different states to prospect, interview, qualify and recruit, saved the company $5K a year by accurate time management and proper planning of visits

EDUCATION:

Bachelor of Arts, Business Administration/Management, Trident University, June 2010

Associates of Applied Science, Human Resource Management, Community College of the Air Force, Dec 2013

Associates of Applied Science, Information Management, Community College of the Air Force, May 2014

PROFESSIONAL TRAINING:

Air Force Recruiting School, Lackland AFB TX, 2003

Professional Selling Skills, Lackland AFB TX, 2003

Air Force Supervisory Safety Training Course, Malmstrom AFB MT, 2003

Air Force Non Commissioned Officer Academy, McGee Tyson ANG, TN Feb 2010

Air Force OJT Trainer/Supervisor Course, Eglin AFB, FL, 2011

Senior Noncommissioned Officer Enhancement Seminar, Jul 2012

Joint Senior Noncommissioned Officer Academy PME Course, Correspondence, Jul 2014

Unit Security Manager Training, Mar 2015

Unit Information Security Training, Mar 2015

Cyber Security Overview, Feb 2016

Wireless Network Security, Apr 2016

Cyber Risk Management for Managers, Apr 2016

AWARDS AND RECOGNITION

Defense Meritorious Service Medal (2)

Air Force Commendation Medal

Air Force Achievement Medal

Air Force good Conduct Medal (5)

Iraq Campaign Medal (1)

Korean Defense Service Medal

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