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Customer Service State University

Location:
Broomall, PA, 19008
Posted:
May 02, 2017

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Resume:

Arthur Anderson

**** ******* **

Broomall, PA ***08

610-***-****

acz3cn@r.postjobfree.com

OBJECTIVE:

Recent Graduate seeking a career role working with current clients to utilize my professional communication skills and eagerness to promote company growth.

EDUCATION:

Penn State University Media, PA

Bachelors of Science in Human Development December 2016

SKILLS:

•Energetic and personable personality

•Comfortable interacting with customers over the phone and face to face

•Excellent with handling/processing numbers

•Problem solving: thinking outside the box

RELEVANT EXPERIENCE:

Penn State Brandywine Athletics August 2016 – December 2016

Intramural Coordinator: Internship Media, PA

•Assisted with all fundraising calls including “Adopt a Lion”

•Persuaded alumni to contribute money and collected donations

•Used Excel to organize information on current students and athletic workers

•Organized paperwork and daily office files

•Assisted with scheduling of a intramural sports teams

DTL HVAC June 2014-Present

Assistant Technician Broomall, PA

•Answered basic HVAC questions from customers calling in

•Kept customers updated and informed about progress of jobs and estimated completion

•Assist foreman with the installation of furnaces, air conditioning, and duct work in residential and commercial properties

Martins Run Retirement Home August 2010-April 2013

Customer Service Associate Broomall, PA

•Interacted with residents while serving their food

•Maintain patient and friendly personality with sick patients and those in pain

•Ensured residents were satisfied with the level of service received

VOLUNTEER EXPERIENCE:

National Autism Conference at Penn State University 2015

Teacher Assistant Media, PA

•Assisted lead teacher in the implementation of lesson plans working with Autistic children

•Interacted with students patiently

•Supported the autism awareness program

•Developed strategies to overcome challenges

Wesley Enhancement Retirement Home 2015

Activity Assistant Media, PA

• Collaborated with activity director to develop engaging and interacting activities for residents.

• Incorporated the knowledge/experience of being a lead assist within the department of activities

• Interacted with residents by reinforcing awards upon activities



Contact this candidate