Manager Sales, Bookkeeping, Property Management

TANYA L. BAIRD

*** *** ******* ****

China Spring, Texas 76633

254-***-**** Cellular

SUMMARY

I am a self-motivated, high energy individual with multi-property management and marketing experience. I have earned a record of promotion through determination and hard work. I possess strong communication skills, superior customer service, and excellent organizational ability.

PROFESSIONAL EXPERIENCE

FPI MANAGEMENT, INC., Waco, Texas

August 2015 to March 2017

Portfolio Manager (Regional Manager)- Responsible for multiple asset locations (6 communities, 1113 units); budget preparation, expense tracking, monthly financials, vendor compliance, employee relations, employee reviews, new hire and separation submission, bid comparison and approval, marketing, weekly, monthly, and annual reporting, staff management, training, resident relations, bonus/commission, payroll approval and submission, and human resource and training compliance.

HERITAGE QUARTERS, CAPSTONE, Waco, Texas

June 2015 to August 2015

Property Manager- Duties include accounts receivable, accounts payable, marketing, budget preparation, weekly and monthly reporting, managing a team, bid comparisons, vendor relations, resident relations, bed space assignments, renewal tracking, setting specials and pricing per market conditions.

THE RESIDENCE AND THE RETREAT AT CENTRAL TEXAS MARKETPLACE, RIVERSTONE RESIDENTIAL, Waco, Texas

June 2011 to April 2015

Senior Property Manager- Major responsibilities include, accounts receivable, accounts payable, collections, marketing, budget preparation, weekly and monthly reporting, managing employees, scheduling vendors, resident relations, lease review and approval, and credit approval. My strong organization skills allow me to balance several responsibilities.

THE RIVIERA LUXURY APARTMENT HOMES, ASPEN SQUARE MANAGEMENT, Waco, Texas

October 2007 to June 2011

Property Manager – My major responsibilities include accounts receivable, marketing, weekly and monthly reporting, and office management. My implementation of a delinquency program has enabled me to maintain delinquency under 2% for the year. Targeted marketing to area business’, schools, and major employers has helped maintain a high occupancy percentage. My management skills have enabled me to build strong professional relationships with vendors, residents, and co-workers.

UNIVERSITY PARKS APARTMENTS, CAMPUS ADVANTAGE, Waco, Texas

March 2007 to October 2007

Assistant General Manager - Assists in the supervision of Community Assistant/ Resident Advisor staff as well as marketing ideas and incentives. Experience in the following key areas; resident dispute resolution, employee disputes, and employee disciplinary action.

Bookkeeper - Responsible for all accounts receivables including; utility bills, lease violations, and late fees. Daily activities include; transfers, move-outs, move-ins, deposit reconciliations and collection on bad debt accounts. Reporting; weekly delinquency and revenue reports to corporate office and end of month process.

YOUNG CONTRACTORS, INC., Waco, Texas

June 2005 to March 2007

Credit Manager- Process all credit applications, run credit inquiries, set up new customer accounts and manage customer database. Responsible for issuing all credit and debit memos, correcting pricing discrepancies and tax issues. Receive, post, and deposit of all payments, cash sales, credit card sales, job billings, and bank wire payments.

Collections- Processing of all collection for company including, collection calls, weekly past due letters and researching legal address information, as well as bond information for liens. Familiar with Texas Mechanics and Materialmans’ Laws and regulations.

Reporting- Charged with maintaining collections / bad debt reports. Preparation and presentation of monthly credit meeting / financial reviews for sales staff and division managers.

REGAL RETREADING, INC., Waco, Texas

October 2001 to June 2005

Accounts Receivable- Received on Account (ROA) as well as cash drawer deposit preparation and posting (daily deposits in the thousands of dollars). Responsible for collections on bad debt accounts. Preparation of small claims court documents.

National Account Billing- Prepare and bill out all national account customers through several direct dealer input systems via the Internet. Maintain monthly customer cost programs to assist customers in the tracking of fleet expenses.

THE LAW OFFICES OF RICHARD L. RAY, P.C., Canton, Texas

January 2001 to August 2001

As an assistant to a partner of the firm, I was responsible for the preparation of Family Law and Real Estate Documents using the Texas Family Law Practice and Texas Real Estate Forms Programs as well as other legal documents. I also had several secretarial duties including; preparation of billing statements and correspondence, initial information interviews with clients, and scheduling appointments with clients.

MILLER INSURANCE AGENCY OF NATIONWIDE, Waco, Texas

November 1999 to January 2001

Received my Solicitors License and worked under a Local Recording Agent selling various types of insurance such as; homeowner, auto, rental, and personal property insurance.

RITTENHOUSE LLC, Waco, Texas

June 1994 to November 1999

Estimator/Product Specialist (1998 to 1999)

As an Estimator I was responsible for calculating a high volume of product cost and sales estimates for customers and sales representatives. When I took this position, I also kept most of my duties as administrative assistant to the COO and regional sales manager.

Administrative Assistant (1996-1998)

I was charged with creating and maintaining a quotation database for the product specialist team as well as sales presentation material for national sales meetings. Other duties included developing and generating weekly and monthly sales statistical reports as well as providing support to the COO and national and regional sales management teams.

Research Clerk (1994-1996)

I was hired as a key member of the Research Department start-up team. As the lead account representative, I was responsible for our major accounts. While in the Research Department I compiled and edited Customer Service Department procedures and produced policy and procedure manuals for each department.

EDUCATION

Diploma, White Station High School. Memphis, Tennessee

McLennan Community College, Waco, Texas 2001-2003

(Inducted into Phi Theta Kappa, International Honor Society, Honors Government Student of the Year 2001, Deans List 2001-2003)

VOLUNTEER POSITIONS

Robinson ISD, PTA Board Member 2004

Heart of Texas Soccer Association – Coach 2007- 2009, Manager 2015

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