Customer Service Sales Representative
Resume:
LeAudrey Miller
Cleveland, Oh. 44128
acz389@r.postjobfree.com
SUMMARY
Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with general office equipment including copiers, fax machines, and 10-key calculators. Skilled in various financial areas, customer service and telephone operations; handles customer inquiries and phone presentations in a professional manner; well versed in social etiquette while organized, with the ability to delegate to get the job done in a position as a coordinator in a catering or special events department.
Communication
Ten-key touch
Planning and Coordination
Training Development
MS Office Suite (Word, PowerPoint, Excel)
Marketing
EDUCATION
Bryant & Stratton College Cleveland, OH
Associate of Applied Science: Business 12/2015
PROFESSIONAL EXPERIENCE
Quota contract cleaner-
Cleveland, OH. 2016-present
Cleaning and detailing different sites
Touch of Love Catering- Cleveland, OH 2012-present
Public Relations
Established a resource network.
Planning and executing both formal and informal events.
Coordinating schedules to ensure successful event
Organizing all culinary aspects, menu planning, presentation of luncheons and parties, serving up to 100-150 guests.
Purchasing and maintaining inventory and the budget.
KeyBank Corporation – Cleveland, OH 2002-2007
Encoding Specialist
Previous Day and Intra Day Reporting
Maintained Account Balance and Float Analysis
Requested Electronic Payments Initiation and confirmation
Processed deposit check and exception
Voided checks and stop payments encoding
Adjust lockbox research
Electronic deposit confirmations
Deposit and credit adjustments
10 key coding operation and customer account balance
Secure, verify, and analyze banking documentations
Utilized proprietary software computerized database
Adecco Employment Services, Cleveland, OH
2000-2002
Customer Services
Effectively handled customer inquiries.
Retrieved phone numbers and addresses from the company database
Traveled to other company sites to assist with special projects.
Familiar with general office equipment
Norrel, Cleveland, OH 1999-1998
Sales Representative
Performed sales, analysis, move-in coordination
Increased occupancy to 100%
Increased and maintained active waiting list for prospective residents
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