Holley K. Frazer

**** ********* ***** ***** **** C

Charlotte, North Carolina 28211

407-***-****

acz35q@r.postjobfree.com

To Whom It May Concern:

In Response to your advertisement, which appeared in Career Builders, I am enclosing my resume for consideration.

My extensive experience in the medical office makes me a qualified candidate for the position. I have well developed organizational and communication skills and am a dependable employee--consistently achieving beyond expectations. I am willing to go beyond my duties to take on other responsibilities. Furthermore, I work well with others and I am available for immediate employment.

Thank you for your consideration. I can be reached at the number listed above and look forward to hearing from you.

Sincerely,

Holley K. Frazer

HOLLEY FRAZER

1031 Churchill Downs Court Unit C

Charlotte, North Carolina 28211

407-***-****

acz35q@r.postjobfree.com

O B JE C T I V E

Seeking career opportunity with a progressive company that will provide security, good working conditions competitive salary and benefits.

E D U C A T I O N

Winston Salem State- Miller-Motte Business College June 1988 - September 1990

Winston-Salem, NC

Associate of Science Degree, Medical Administrative Assistance, Graduated with Honors (3.62 GPA). Courses included: Office Management, Professional Development, Medical Terminology, Anatomy and Physiology, Medical Office Procedures, Pharmacology, Medical Insurance Applications, WordPerfect 5.0, Business machines, Typing (65 WPM), Medical Transcription.

CONTINUING EDUCATION

Effective Medical Office October 2003

Management Skills Seminar

Attended Annual Retail 1992 -1999

Merchants Association

Collection Seminar

Attended Annual Medicare 1990 - 2016

Workshops

Effective Communication February 1993 – March 1993

Skills in Office Management Seminar

Maintained Annual CPR and 1992 - 2015

Rescue Breathing Certification

Intraoral Radiology September 1994

Certification completed at

Bowman Gray Wake Forest School of Medicine

HIPAA Compliance Annual CEU’s

W O R K E X P E R I E N C E

Greenway Health July 2012 – September 2016

Lake Mary, Florida

POSITION: Business Service Manger – Client Lead

Duties Included: Management of Administrative Personnel, Responsible for Interviewing prospective Employees and Training new Employees, Collections and Management of Accounts Receivable, Analyses of reports, audit reviews and performance issues with a focus on identifying trends, instituting continuous quality improvement initiatives, and identifying and providing on-going training opportunities for Staff, CPT and ICD-10 coding of Diagnostic and Surgical Procedures, Obtaining Precertification and Authorizations with Insurance Carriers, Maintaining Providers Credential and Compliance with Medicare, Medicaid, and Commercial Carriers. Facilitating HIPAA Compliance

Brian D. Haas, M.D., F.A.C.S. March 2010 – July 2012

Orlando, Florida

POSITION: Medical Office Administrative Assistant

Duties Included: Collections and Management of Accounts Receivable, Financial Counseling of Patients, CPT and ICD-9 coding, Obtaining Precertification and Authorizations with Insurance Carriers, Receptionist, and Filing, Administrating incoming and outgoing correspondence

Medical Eye Associate, Inc. April 2007 – December 2009

Doctors Surgery Center, LLP

Kissimmee, Florida

POSITION: Billing Office Manager

Duties Included: Management of (14) Administrative Personnel, Responsible for Interviewing prospective Employees and Training new Employees., Facilitating HIPAA Compliance within the Practice, Collections and Management of Accounts Receivable, Financial Counseling of Patients, CPT and ICD-9 coding of Diagnostic and Surgical Procedures, Obtaining Precertification and Authorizations with Insurance Carriers.

HCC Spinal Care Center July 2006 – April 2007

Charlotte, North Carolina

POSITION: Business Office Manager and HIPAA Compliance Officer

Duties Included: Management of Administrative and Clinical Personnel, Facilitating HIPAA Compliance within the Practice, Management of Accounts Receivable, Financial Counseling of Patients for proposed Care Plans, Insurance Coordinator, CPT and ICD-9 coding of Procedures, Obtaining Precertification and Authorizations with Insurance Carriers.

Ambulatory Surgery Center of Brevard December 1997 - June 2006

Melbourne, FL

POSITION: Business Office Manager

Duties Included: Management of (10) Administrative Personnel, Responsible for Interviewing prospective Employees and Training new Employees, Facilitating HIPAA Compliance within the Practice, Collections and Management of Accounts Receivable, Financial Counseling of Patients, CPT and ICD-9 coding of Surgical Procedures, Obtaining Precertification and Authorizations with Insurance Carriers.

Salem Oral and Maxillofacial Surgery May 1992 - November 1997

James M. Walter, Jr., D.D.S., M.S., P.A.

Winston-Salem, NC

POSITION: Business Office Manager

Duties Included: Insurance Coordinator CPT and ICD-9 Coding, Accounts Receivable, Accounts payable, Collections, Ordering and Maintaining Administrative Office Supplies and Equipment, Filing, Scheduling of out-patient and in-patient with Hospitals all surgical Carriers, Transcription, Administrating incoming and outgoing correspondence.

Ann Q. Bogard, M.D., P.A. November 1990 - May 1992

Winston-Salem, NC

POSITION: Medical Office Administrative Assistant

Duties Included: Receptionist, Filing, CPT and ICD-9 Coding, Scheduling of out-patient and Inpatient with Hospitals surgical and Radiological procedures, Pre-Certification for Medical Treatment with Insurance Carriers, Typing, Administrating incoming and outgoing correspondence, Responsible for all incoming phone lines, Sterilization and maintaining Medical Instruments.

REFERENCES

Available upon Request

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