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Engineer Desktop Support

Location:
Manama, Capital Governorate, Bahrain
Posted:
May 03, 2017

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Resume:

Europass

Curriculum Vitae

Personal information

SRIKANTH.G.U

Surname(s) / First name(s)

Address(es)

Shimoga, Karnataka, India

E-mail

acz345@r.postjobfree.com

Mobile

+973-********

Nationality

Indian

Date of birth

14TH September 1987

Visa status

Bahrain visit visa

Marital status

Single

Gender

Male

Passport. Number

Carrier objectives

K8815927 (Bengaluru)

My goal is to work as an Information Technology professional utilizing and developing my skills in the areas of network design and maintenance, information security and managed/professional services growth and development.

Desired employment / Occupational field

IT ADMIN & HARDWARE AND NETWORKING ENGINEER

Work experience

Dates

FROM 25th October 2012 TO 30th March 2014

Occupation or position held

IT ADMIN

Name and address of employer

Avaneesh Software solutions

Mysore, Karnataka, India

Dates

FROM 5th June 2014 TO 10TH February 2017

Occupation or position held

Desktop support and Network Engineer

Name and address of employer

Xchanging company

Shimoga, Bengaluru, Karnataka, India

Title of qualification awarded

MCA

Name and type of organization providing education and training

Manasa Gangothri,

University of Mysore

Karnataka, India

Title of qualification awarded

BCA

Name and type of organization providing education and training

Tunga Mahavidyalaya

Kuvempu University

Karnataka, India

Mother tongue(s)

KANNADA

Other language(s)

ENGLISH, HIDI,ARABIC

Self-assessment

UNDERSTANDING

SPEAKING

WRITING

LISTENING

READING

SPOKEN INTERACTION

SPOKEN PRODUCTION

English

EXCELLENT

EXCELLENT

EXCELLENT

EXCELLENT

EXCELLENT

HINDI

GOOD

GOOD

GOOD

GOOD

GOOD

ARABIC

N/A

N/A

N/A

N/A

N/A

Social skills & competences

DUTIES AND RESPONSIBILITIES

Sports, Reading and interacting with people..

As a network engineer, I assist with network design and troubleshooting of small and medium sized networks. I also assist with onsite and remote setup and configuration of network infrastructure and equipment.

Level II Support Engineer

As a second level systems engineer, I assist with escalated calls from the Helpdesk technicians, scope and implement new solutions for remote clients and internal needs and help internal staff with technology issues and training. My current responsibilities include, but are not limited to:

• Hardware support (PC & Laptop)

• Software Support (Windows)

• Office 2007, 2010 and 2011 for Mac

• Active Directory and Group Policy

• Server 2012

• Working both remotely and onsite with clients of various sizes, using various remote tools

• Network management and implementation

• Maintaining documentation

• Checkpoint firewall maintenance and setup

Desktop Support Engineer II

As a desktop support engineer for the hardware and software support of approximately 50 end users at IMG, I had the following responsibilities:

• Assisted with Helpdesk support for all users in 3 local offices and 20+ remote offices across India when needed

• Provided onsite support to users in local offices and remote assistance to all other offices

• Administered all user accounts in Active Directory

• Administered users mailboxes and settings in MS Exchange 2003/2007

• Performed all aspects of onsite support including, but not limited to hardware troubleshooting and repair, software installation and troubleshooting, printer support and mobile device support

• Rotated on-call pager with co-worker, every other week

• Performed quarterly hardware and software audits for all offices

• Performed routine maintenance on servers for all locations, including remote office

• Setup and imaged all new PC/Notebook equipment

PROJECTS

COURSES ATTENDED

GOOD TECHNICAL SKILLS,

COMPUTER LITERATE-DIPLOMA IN COMPUTER,

CISCO Certified Network Associate

Cisco Certified Network Professional (Trained from Real time signals technologies Bangalore)

- Strong understanding of TCP/IP and OSI network models.

- Configuration of point-to-point, multi-access and NBMA networks. Configuring PPP over frame relay.

- Configuration of VLANs, VTP, trunking and inter-VLAN routing on switches.

- Configuration of Layer 2 and Layer 3 ether channel.

- Configuration of interior routing protocols like RIP, IGRP, EIGRP, OSPF.

- Configuration of route-summarization, redistribution and route-filtering.

- Configuration of iBGP and eBGP on Cisco routers and switches.

- Use of BGP attributes like weight, local-preference, MED, AS-Path and community.

- Configuration of BGP route-filtering, route-manipulation, redistribution, summarization, policy-based routing and route-maps.

- General understanding of QoS.

- Configuration of IOS features like DHCP, SNMP, RMON, NTP and NAT (static, dynamic and port-overload).GLBP, HSRP and VRRP for default gateway redundancy.

- Configuration of multicast routing on Cisco routers and switches along with source-specific multicast and anycast.

- Configuration of security and traffic filtering on Cisco routers and switches with access-lists.

- Designing ip addressing scheme for different topologies.

COMPUTERISED BANKING MANAGEMENT

The world as a global village has become so computerized the use of computer is inevitable therefore makes them very important in all aspects of human life especially on the accounting field. The aim of the computerized banking management system is to develop a system of improved facilities. The proposed system can overcome all limitations of the existing system. The system provides proper security and reduces the manual work.

Skill sets: Visual basic, MS-Access

DISTANCE- VECTOR ROUTING FOR AD-HOC NETWORK

The distance-vector routing algorithm is used by routers on internet works to exchange routing information about the current status of the network and how to route packets to their destinations. The algorithm basically merges routing information provided by different routers into lookup tables. It is well defined and used on a number of popular networks. It also provides reasonable performance on small- to medium-sized networks. The objective of this Project is to calculate shortest path between two or more systems in the Ad-hoc network using Distance Vector routing Algorithm.

Skill sets: Winforms.net

C Sharp,ASP.net,Winforms.net

Computer Hardware & Networking, CCNA



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