Medical Office

Lisa M Delgado

Chino Hills, CA +1-909-***-**** q acz2q7@r.postjobfree.com

Work History Skills •Medical & Clinical

Services •Client

Receptionist

H&R Block. Pomona & La

Verne

****-** - ****-**

Relations

•Provider

Relations

Receptionist Greeting clients in a personalized, friendly, and inviting manner. Matching clients with the

best-suited tax professional for their needs. Scheduling clients how they would like to be scheduled. Handling client exits by ensuring all current and future needs are met.

Maintaining office cleanliness and organization of resources with team members. Created emails for

missed and scheduled appointments. Marketing. Kept track of year to date vs prior year earnings. Ordered office supplies. Assisted Tax Pros. Customer Service. Data entry

•Administrative Support

•Account Management

•Confidential

Correspondence

•Document Management

Front Office Manager

Office Biller Perris Medical

Imaging

2003-06 - 2007-12

•Team Leadership

•Front Office

Operations

Front Office Manager Office Biller/ Surgeon, Chino, CA Greeted patients, scheduled appointments, Interview patients to complete documents, case histories, and forms such as intake and insurance forms. Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer. Explain treatment procedures, medications, diets and physicians' instructions to patients. Transcribe medical records. Pre- authorization coordinator.

Verification of benefits coordinator. Retrieve patient medical

records for physicians, therapists, or other medical personnel. Contact hospital, medical facilities or departments to schedule patients for tests or admission, scheduled surgery, billed and coded for all office visit and procedures medi cal/medicare/private

insurance/workers comp, roomed patients, set up sterile trays, assisted with in office surgery, got specimens ready for lab, ordered office supplies, Authorize drug refills and provide prescription information to

pharmacies, collections, collected co pays, posted insurance payment, autoclaved surgical tools,

transcripted workers comp cases, coordinated with

anesthesiologists and doctor for assist in surgery, ordered office supplies, answered telephones, handled patient's complaints, maintained patients charts, filing, Compile and maintain patients' medical records to

document condition and treatment and to provide data for cost control and care improvement efforts

•Departmental Liaison

•Innovative Problem Solver

•Documentation/Record Keeping

•Medical Transcription •Word

processing 48 wpm •10 key

proficiency

•Billing/Coding Medical, Medicare,

Private Insurance •Insurance

verification / preauthorization •

Office Manager

Perris Medical Imaging

2000-01 - 2003-06

Radiology

procedures •

Sound knowledge

of

Office Manager, I planned, implement and administer programs and services in a medical facility, including personnel administration, training, and coordination of radiology staff. Develop and implement organizational policies and procedures for the facility. Implement, achieve and maintain HIPPA compliance. Implement

electronic inventory management system. Inventory and order medical or office supplies and equipment. Maintain computer network, computer troubleshooting. Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures,

establishing rates for services, and coordinating

financial reporting. Conduct recruitment, hiring and training of personnel.

Develop instructional materials for employees. Maintain awareness of advances in computerized treatment

equipment, data processing technology, government

regulations, health insurance changes, and financing options. Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization. Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records. Direct, supervise and evaluate work activities of technical, clerical, service, maintenance, and other personnel. Maintain scheduling and event calendars. Compile and maintain patients' medical records to

document condition and treatment and to provide data for cost control and care improvement effort, Greet and log in patients arriving at office. Interview patients to complete documents, case histories, and forms such as intake and insurance forms. Enter data, such as

demographic characteristics, history and extent of disease, diagnostic procedures and treatment into

computer. Explained

medical terminology

•Outstanding time

management skills

•Ability to work with a diversity

of people

•Excellent computer,

communication and multitasking

skills

•medical office software knowledge

radiology procedures instructions to patients. by

Transcribe medical records. Pre- authorization

coordinator. Verification of benefits coordinator. Retrieve patient medical records for physicians,

therapists, or other medical personnel. Contact medical facilities or departments to schedule patients for tests or procedures, mammograms, teleradiology, coordinated physicians schedules

Objective: Experienced Doctors

office/Business office Receptionist,

Radiology clerk,

Radiology Clerk

Perris Medical Imaging

Perris Medical Imaging

1998-11 - 2000-01

biller/coder, office

clerk, customer

service

Radiology Clerk, Perris, CA I scheduled diagnostic tests, roomed, positioned, draped patients prior to procedures, delivered reports to doctors, answered telephones, teleradiology, typed reports, purged mammograms and x rays, ekgs, medical medicare billing, private insurance billing, posted insurance payments, Informed patient of procedures prior to exam, transcribed dictations, filing, xray charting

representative and

Medical office manager seeking a

position with strong company in

which to further advance my

Home Health Care Provider

Perris Medical Imaging

1996-04 - 2010-08

skills in this industry

while contributing to

the

Home Health Care Provider In Home Support Services State Of California, Ontario, CA I provided care for elderly, blind, disabled clients. I helped patient bath and groom, prepared meals, did general house keeping,

assisted with shopping and bill payments, scheduled doctor's appointments, scheduled medical

transportation to medical appointments, assisted with medication, coordinated medications with doctors and pharmacy, and general care of client

success of organization.

Education : Certificate Medical Front

Office Management. Bryman College.

07/1998 - 11/1999

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