Physical Therapist Marketing
Resume:
Wendell “Wendy” Nall, PT
Summary – currently employed by Peak Sport and Spine in Moberly, Missouri as a treating clinician and the Northern Missouri Supervisor responsible for growth and development in the workers’ compensation market.
Actively running for Director with the MPTA – includes serving as a liaison between membership, committees, and the Board. The Director is a full voting member of the Board of Directors.
Prior to February of 2015
Director of Rehabilitation, Wellness, and Sports Medicine responsible for the direct supervision of 5 physical therapists, 3 physical therapy assistants, 3 certified athletic trainers, 3 occupational therapists, 1 speech-language pathologists, and 6 registered nurses in a busy and thriving hospital based practice.
Increased OPPT and OPOT by 11.2 % over budget and 9.8% above 2010 for the FY 2011
Responsible for over sight of $924,156 dollar operating budget and management of $3,956,902 revenue stream.
One of 10 hospitals chosen based on OP volumes to be Alpha sites for EMR in 2011
A proven leader that has grown an Outpatient Rehabilitation Department overall by implementing the use of athletic trainers to cover area high schools and establishing working relationships with physicians, case managers, and area businesses
A competent rehabilitation professional with solid clinical skills in the evaluation and treatment of various orthopedic conditions, soft tissue injuries, sports related injuries and sports medicine, work related injuries, and industrial medicine with specialties in the shoulder, knee, and spine.
Complementing these clinical abilities is a strong background in ancillary staff supervision, management, and program development of various product lines, and an ability to form relationships with referral sources.
Specifically, establishing and maintaining close working relationships with physicians, marketing and business development, program development and implementation of such product lines as sports medicine, work hardening, functional capacity evaluations, pre-employment screenings, workers compensation injuries, PREHAB for athletic programs, vestibular rehabilitation, and multiple sclerosis.
Mature and capable, hands on clinical director, with persuasive written and oral communication skills with a current working knowledge of procedures and policies governing managed care, Medicare, Medicaid, HIPPA and various other third party payers (i.e. Workers Compensation, Missouri Division of Vocational Rehabilitation).
In 2009 began a satellite outpatient clinic with aquatic therapy in Macon as in conjunction with local orthopedic physician’s clinic
Licensed Physical Therapist in Missouri
Clinical Skills Summary:
As a clinician, I actively carry a full load of patients most every day (12-16 per day). I am responsible for the evaluation and treatment of various disorders of the spine, pelvis, shoulder, knee, foot and ankle. I have a strong manual therapy background and actively employee the use of various mobilizations and manipulations improve patient function along with detailed and specific exercise programs to increase strength and function.
I am actively involved in the treatment of athletes at various stages of recovery form immediate post-operative to functional training and drills. This is done at the clinic or at the schools.
I have well over 300 hours of continuing education in the field of orthopedics, and have several physicians refer their tougher shoulder cases to me specifically. This includes the team physicians for several area high schools as well as the community college in town and from the University of Missouri team doctors in Columbia.
Proficient and well versed in injuries of the knee, ankle, and shoulder
Strong manual therapy skills
Strong manual therapy skills in the spine as well as peripheral joints
Trained in evaluation and treatment of BPPV and actively seeing patients for this condition
Inventive and ingenious exercises for a variety of injuries across all age populations
Knowledgeable of various inpatient procedures and able to assist and function independently in this environment as well
Understanding of SNF and swing bed patients, MDS, ARD, and functioning of the RUGS system of reimbursement
Able to perform four hour FCE’s and skilled in work hardening, work conditioning, and job site analysis.
Results driven by functional exercises and activities rather than by the “old standby” litany of exercises
Relevant Work History and Experience
2004-2015
Moberly Regional Medical Center/Macon Physical Therapy and Sports Medicine Moberly, MO/Macon, MO
Director of Rehabilitation, Sports Medicine, and Wellness
Physical Therapist
Director and clinician in a growing rehabilitation department and supervisor of 5 physical therapists, 2 physical therapist assistant, 2 ATCs, 2 occupational therapist, 1 speech therapist, and 6 registered nurses (Cardiac Wellness and Diabetes Center) .
Product lines include outpatient rehabilitation of various orthopedic and neurological conditions and pathologies, providing services for a 22 bed SNF unit and managing RUG scores, providing inpatient services to a 60 bed hospital, cardiac rehabilitation and general wellness, and actively participating in patient care in all these areas.
I am also directly responsible for marketing my departments and increasing the presence of our services in area industries and schools.
Administrative duties include daily management of FTE’s, budgeting, capital expenditures, preparing for review by JCAHO and Medicare, and direct marketing of the rehabilitation and wellness departments.
Responsible for various quality improvement projects
Designed and implemented a pre-employment screening for Thomas Hill Power Plant and Moberly Regional Medical Center, and marketing of this product line to various other industries and entities within the community.
Direct development and implementation of four hour functional capacity evaluation system and responsible for the testing of various injured workers.
With wellness staff, instituted a program of continuous glucose monitoring (CGM). This is a device worn for a specified period that downloads blood sugar levels across a time period and allows us to more accurately plan the administration and management of individuals with diabetes
Develop the concept of PREHAB, an exercise and nutritional concept, and implementing this product line to schools in the area.
Develop dictation system and forms that are compliant with Medicare regulations and are actively used to replace 700 and 701 forms. This provided a clear and more legible form of documentation that also sufficed to meet the strict regulatory guidelines of Medicare.
Previous manager of the worker’s compensation injuries for the hospital including reporting injuries, securing doctor’s appointments, case management, and arranging light duty.
Plan and assist in acquiring sponsors for annual golf tournament.
Develop managers club using ATC’s in an outreach program with local schools for high school juniors and seniors interested in sports medicine as a career.
Assisted with various accreditation processes (JCAHO and State) in the outpatient realm with the responsibility of preparing outpatient clinic and inpatient rehabilitation for the review and inspection by the agencies overseeing these processes
Author and publisher of quarterly newsletter: Sports Medicine Update.
Write various protocols for post-operative orthopedic conditions.
2000-2004
HEALTHSOUTH
Cape Girardeau, MO
Senior Staff Physical Therapist
Senior physical therapist in a sports medicine general orthopedic clinic serving the greater Cape Girardeau area with emphasis on cervical, thoracic, and lumbar spine disorders, various hip, knee, ankle injuries and surgeries, with specialties in shoulder, cervical, thoracic and lumbar-pelvic dysfunctions.
Evaluation and treatment of injured workers closely working with case managers, physicians, and employer to return injured worker to level of prior function
Development and implementation of balance and vestibular disturbance program and working with patients with various proprioceptive and balance issues from various pathologies.
Directly clinical supervision of one physical therapist assistant as well as working with and clinically supervising athletic trainers, fitness instructors, and other physical therapists.
Work directly with marketing to make personal physician visits for program development and business growth
Coordinate and conduct various in-services and staff educational meetings
Teaching of a local group of Family Nurse Practitioners in the evaluation of shoulder and spine orthopedic pathologies
Published Articles on Evaluation of Lumbar Spine and Patient Education
1995–2000
Rusk Outpatient Services
Columbia, MO
Lead Physical Therapist/Clinic Supervisor/Staff PT
Lead and staff physical therapist and supervisor of busy orthopedic practice for the HEALTHSOUTH/University of Missouri Outpatient clinic. Patient load similar to Cape Girardeau with more patients having neurological dysfunctions and a larger neurologically impaired population. Clinic supervisor of 2 PTs, 1 PTA, 2 rehabilitation technicians, and 2 secretaries
Director and lead therapist in industrial rehabilitation program responsible for developing, implementing, and marketing a work hardening/work conditioning program for the University of Missouri in Columbia growing from a census of 0 in 1995 to 4 clients per day on average in 1999. Also developed a specific spreadsheet program to calculate a client’s lifting capabilities based on the assessment and data collected during an evaluation.
Develop Work conditioning program working with PM & R to implement this program for the University of Missouri and using it in conjunction with work hardening to grow the industrial rehabilitation program at the University of Missouri
Experience with marketing and meeting with various businesses to provide back school education as well as inform them of our services and product lines
Assisted with various accreditation processes in the outpatient realm with the responsibility of preparing outpatient clinic for the review and inspection by the agencies overseeing these processes
1995–2000
Rusk Outpatient Services
Columbia, MO
Lead Physical Therapist/Clinic Supervisor/Staff PT
Working knowledge of various managed care organizations and how to acquire services for patients
Design and development of various evaluation forms and patient questionnaire forms
Strongly familiar with Vocational Rehabilitation, Medicare, TAM forms, 700 and 701 forms, Medicaid, and Missouri Care and recent changes in PPS systems
Ergonomically evaluate assorted work stations and job sites
Clinically evaluate and treat various conditions including the cervical, thoracic, lumbar spine and adult neurological pathologies.
Also well versed in the treatment of various orthopedic diagnosis and orthopedic surgical procedures including various shoulder reconstructive surgeries and operative procedures, knee surgeries, ankle procedures, and various other orthopedic conditions. Responsible for development of various exercise and rehabilitation programs to meet the needs of these patients and protocol development for doctors
Experienced in developing departmental improvement projects, quality and performance improvement projects, and auditing procedures
Clinical instructor for students and Center Clinical Coordinator
Clinical coordinator for PM & R resident teaching and training aiding the University of Missouri in the education of PM & R residents in the provision of physical therapy services
Presentation of various back and worker’s education programs to various organizations and businesses
Presentations to grand rounds and chairman’s rounds at the orthopedic and PM & R clinic at UMC
1994-1995
Eldercare
Columbia, MO
Student Employee
Student employee during summer junior and senior year
Responsible for caring for patients with dementia and Alzheimer’s in a setting to provide meals, snacks, activities and exercises
1993–1995
University of Missouri
Columbia, MO
Bachelor of Health Science – Physical Therapy
Graduated Magna Cum Laude at 3.89 GPA
1989-1993
Southeast Missouri State University
Cape Girardeau, MO
Pre-requisite physical therapy course maintaining a 4.0 GPA over 6 semesters and meeting the academic criteria to qualify for the Dean’s List all semesters
1984–1989
Brown Shoe Company
Charleston, MO
Computer/Shipping Clerk
Computer clerk responsible for running and updating daily inventories
Leather and leather upper shipping clerk
Operate various heavy machines including fork trucks and order pickers
1982–1984
Noranda Aluminum
New Madrid, MO
Cell Operator
Operation and care of aluminum producing cells
Heavy equipment operation including fork truck, bull dozer (Caterpillar), front-end loader, and Bobcat front end pay-loader
Professional and Clinical Training
Clinical Education
Boone Hospital 1 week acute clinical rotation
Heartland East (St. Joseph, MO) 6-week orthopedic affiliation
St. John’s (Springfield, MO) 1-week acute orthopedic affiliation
Citizen’s Memorial (Bolivar, MO) 8-week acute inpatient/orthopedic outpatient affiliation
St. John’s (Springfield, MO) 4-week industrial rehabilitation affiliation
Mercy (Des Moines, IA) 6-week rehabilitation affiliation
Publications and Projects:
Patient Education: The Lost Science
oHEALTHSOUTH Clinical Outlet August 2001
Biomechanical Considerations in Evaluating Low Back Pain
oHEALTHSOUTH Clinical Outlet May 2002
Developmental Anatomy: The Adolescent Athlete
oHEALTHSOUTH Home Study Course
Accepted for publication February 2003 and used as continuing education course at HEALTHSOUTH
Author of the Following Protocols
Rotator Cuff
Sub Acromial Decompression
Glenoid Labrum Repair
TSA and rTSA
Acetabular Labrum – Cam Lesion
Gluteus Medius Repiar
Meniscal Repair
Anterior Cruciate Ligament Repair
Medial Collateral Ligament Repair
Medial Patella Femoral Ligament Repair
Lateral Ankle Reconstruction
Achilles Tendon Repair
Proximal Tibia/Fibula Syndesmosis Repair
Progressive Baseball Throwing Protocol
Other Skills
Active, working knowledge of Microsoft products, spreadsheets, databases, presentation/publishing software and similar Word Perfect products.
Budgetary experience, including planning and utilization of FTE’s, development of various tracking mechanisms in spreadsheet forms for referrals, productivity, revenues, and other information sources important to clinic operation.
Development and submission of yearly operating budgets for sports medicine, rehabilitation and wellness department.
Management of FTE’s, time, and employee activity through Kronus software.
Program development in the outpatient arena including workers’ compensation, sports medicine and outpatient cardiac rehabilitation
Development, implementation, and tracking of various performance improvement projects
Familiarity and experience with the process of JCAHO accreditation and State audits
Continuing Education
The Blankenship Approach to Functional Capacity Evaluations (Certified) - 1995
Evaluation and Treatment of the Lumbar Spine/Pelvis -1996 – Mark Bookout/MSU
Evaluation and Treatment of the Spine - 1997 - Duanne Saunders
NDT: An Adult Introduction – 1999 – Rusk/HEALTHSOUTH
Orthopedic Therapy of the Shoulder – 1999 – OTS – Clark/Kelley
Vestibular Rehab – 2001 – HEALTHSOUTH – Bridgett Williams
Integration of Lumbar Spine – 2001 – HEALTHSOUTH – Rob Tillman
Shoulder Update – 2001 – HEALTHSOUTH – Ed Mulligan
Cervical-Thoracic Spine Evaluation – 2001 – Dogwood – Gavin Hammer
QCE – Waking up to WOW – 2001 – HEALTHSOUTH – Brad Cooper
Spinal Anatomy Workshop – 2001 - HEALTHSOUTH – SLU
Muscle Energy Techniques for the Spine – 2002 – HEALTHSOUTH – Joe Degiovanna
Mobilization of the Spine and Extremities -2003– HEALTSOUTH – Rob Tillman, PT
Science of Exercise – 2002 – HEALTHSOUTH – Webex Course
Thermal Assisted Capsular Shrinkage – 2002 - HEALTHSOUTH – Webex course
Mobilization of the Spine and Extremities II -2003– HEALTSOUTH – Rob Tillman, PT
Surgical Techniques for the Ankle – 2003 – HEALTHSOUTH Webex
Recent Advances in the Treatment of the Shoulder and Knee 2005– Kevin E. Wilk Northeast Seminars
Orthometrics: Neuromuscular Exercise/Training Program: Shoulder Rehabilitation 2006 – Sandy
Burkart
Advances in the Shoulder and Knee 2007 – Liberty Hospital – KC, MO
Evaluation and Treatment of the Lumbar Spine 2008 – Manipulation – Liberty Hospital –KC, MO
New Concepts in ACL and Knee Rehabilitation 2009 – Missouri State – Springfield, MO
The Upper Quarter – The Diagnosis and Orthopedic treatment of the Cervical Spine to the Hand
Lenexa, KS - 2010
Advanced Evaluation and Treatment for the Functional Rehabilitation of the Foot and Ankle
Des Plaines, Ill. – 2011
Continuing Education:
Comprehensive Examination and Treatment of Shoulder Disorders – What you are Missing
North American Seminars – November 2012
ICU and Acute Care Update: Focus on Early Mobility – November
XRTS Functional Capacity Evaluation Certification Course – Bardavon Health Innovations 2015
Advanced Topics in Post Operative Management of Common Orthopedic Conditions – Columbia Orthopedic Group 2015
Differential Diagnosis, Pharmacology, Gross Anatomy Lab – University of Missouri in Columbia – Physical Therapy Department – July 2014
Advanced Ergonomics and Work Safety – Peak Ergonomics October 2015
MT 1 – Clinical and Scientific Rationale for Modern Therapy – Ola Grimbsy Institute – St. Louis, MO; Dan Washeck, instructor 2017
MT 2 – Cervical Spine, TMJ, and Upper Extremity – Ola Grimsby – St. Louis, MO; Dan Washeck, Instructor 2017
MT 6 – Clinical Application of Manipulative Therapy – Ola Grimsby – St. Louis, MO; Dan Washeck, Instructor 2017
Professional References
Carmen Abbott, MS, PT
Clinical Instructor
University of Missouri – Physical Therapy Program
801 Clark Hall
Columbia, MO 65201
Robert Conway, MD
Associate Professor
University of Missouri – Physical Medicine and Rehabilitation
573-***-**** Clinic Number
573-***-**** Contact Number
Nola Moore, FNP
Midwest Bone and Joint
Macon, MO 63552
Kevin Marberry, MD
Orthopedic Surgeon
Via Christi Health
Wichita, KS 67206
Chris Main, DO
Orthopedic Surgeon
Midwest Bone and Joint
Macon, MO 63552
James P. Heeter, MSPT, OCS
Select Physical Therapy
1431 SW Boulevard
Jefferson City, MO 65109
Heather Gessling, MD
Family Medicine
Moberly Regional Medical Center
Moberly, MO
*Other references available on request
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