Natasha Noriega

***** ** *** ****

Miami, FL ****6

786-***-****

acz2lw@r.postjobfree.com

SUMMARY

Experienced Administrative Assistant with over 15 years of experience. Self-motivated employee who meets and beats deadlines and requirements while juggling multiple tasks within deadline environments. Respond quickly and appropriately to constant changes; locate problems, make responsible decisions to affect positive change set new priorities. Exceptional team player and leader for special events and programs. Top-notch interpersonal communication skills; quickly establish rapport with patients, physicians, and administration. Key strengths include administrative support, human resources, office leadership, event planning and problem solving.

EXPERIENCE

Accounting Administrator

Max Borges Agency

October 2015-present

Responsible for preparing financial statements, account balancing reconciliation. Invoice preparation as well as account reconciliation for multiple account executive. Company American Express monthly reconciliation and classing. Entering and updating vendor information as well as invoicing. Work closely with staff account to maintain accurate monthly client billing as well keeping up to date client records. Handled multiple email boxes, incoming and outgoing.

Customer Billing Specialist (temporary position)

Ask Me, Inc.

May 2015 - August 2015

Researched and resolved billing and invoice problems. Coded and processed customer invoice payments. Verified details of transactions, including funds received and total account balances. Balanced batch summary reports for verification and approval. Deposited third party checks, as well as monthly reserve transfers. Opened and assigned new client accounts in Rex Reservation System. Entered data of orders into Rex. Respond to billing questions from customers. Perform daily financial transactions which included classifying, computing, posting, verifying and recording accounts receivable data. Prepare and send out invoices. Post payments to client accounts. Send reminders of past due accounts to clients.

Executive Administrative Assistant to CEO/Office Manager

Vertical de Aviacion USA

May 2013 – December 2014

Arranged appropriate international travel, international visas, agendas, necessary contacts and country information for President, vice-president as well as other heads of departments. Served as a professional representative of the CEO to executive clients, investors and board members. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Arranged family and personal travel for the President with pilots for the CEO’s personal jet. Handled incoming and outgoing correspondence, including mail, email and faxes. Screened incoming calls, inquiries for the President. Coordinated overnight travel arrangements and accommodations for multiple employees in the Miami and Bogota offices. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Produced documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Maintained President’s personal properties, banking, family vacations as well as wife’s charity organization. Served as a liaison between company president and clients regarding client accounts and new business. Streamlined shipping of helicopter parts with logistics to Bogota and Afghanistan. Contacted vendors for quotes, created PO’s and invoicing when needed for the logistics department. Performed detail background search with high level Department of Defense clearance.

Administrative Assistant/Librarian

blue, a design company

March 2010 – May 2013

Handled incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and inquiries and directed them as appropriate. Coordinated overnight travel arrangements and accommodations. Organized personal and professional calendars and supplied reminders of upcoming meetings and events. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research for quotes in regards to purchasing. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Handled all media and public relations inquiries. Properly routed agreements, contracts and invoices through the signature process. Participated in furniture selection and documentation of the specifications. Maintained sample library of fabrics, moldings, tiles, fixtures, catalogs, etc. Set up meetings with various vendors in order to keep library up to date. Managed reports through Quickbooks for clients and vendors. Created PO’s and invoices throughout various design projects.

May 2009 – February 2010

Maternity leave and child birth.

Executive Administrative Assistant (temporary position)

Krove Corp

December 2008 – April 2009

Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Served as a professional representative of the CEO to executive clients, investors and board members. Handled & distributed all incoming and outgoing mail. Managed desktop publishing and proposal and memo typing. Open, read, and wrote answers to routine letters. Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Investigated issues and problems and drafted responses to urgent requests.

Spa Director

Touch, Skin & Body Care Studio

February 1997 (Receptionist) – December 2008 (Spa Director)

Advised guests on special events and product promotions. Mailed client forms and salon promotional documents.

Organized salon paperwork and office files. Replenished body treatment sheets after each spa session. Informed guests of spa services, programs and activities over the phone and in person. Opened and assigned new client accounts. Balanced batch summary reports for verification and approval. Managed supply inventory, insurance records, patient charts and company files for all estheticians, massage therapist, chiropractor and acupuncturist. Updated patient accounts and information on a daily basis. Managed incoming and outgoing calls. Scheduled and confirmed appointments. Researched the various types of spa therapies and treatments to be better informed of spa services. Checked members and guests in promptly for their appointments. Coordinated and booked all spa service appointments for individual and group clients. Rotated between spa front desk management and monitoring the reservation room. Meticulously entered client and service information when booking appointments. Provided accurate product and merchandise information to customers. Verified end-of-day reports against credit and cash profits. Tracked and effectively managed client flow throughout the spa. Clearly communicated with each technician regarding any schedule changes. Executed all daily opening and closing procedures. Monitored and tracked salon product contracts and deliveries.

EDUCATION

Ashford University

Psychology

Currently Attending

References and salary requirements available upon request.

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